NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
106 reports67,000 miles · Aug 4, 2014
Air Bags
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 67,…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 67,000.
NHTSA ODI #10618584
65,000 miles · Jul 21, 2014
Air BagsElectrical System
TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED ON THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILUR…
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TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED ON THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/11/14*LJ THE CONSUMER STATED THE MANUFACTURER HAS RECALLED THE IGNITION SWITCH BUT HAS NO SOLUTION. UPDATED 1/13/2015 *JS
NHTSA ODI #10615040
173,000 miles · Jul 15, 2014
Electrical SystemExterior LightingFire
THE OWNER HAD BEEN SMELLING A BAD ODOR WHEN SHE ARRIVED AT HER DESTINATION IN A MALL PARKING LOT. THE ODOR DID NOT FADE WHEN THE VEHICLE ENGINE WAS TURNED OFF AND SUBSEQUENTLY OPENED THE HOOD. BLACK SMOKE WAS SEEN COMING FROM THE FUSE BLOCK. UPON REMOVING THE COVER TO THE FUSE BLOCK, THE OWNER OBSERVED A SMALL FIRE WHICH CAUS…
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THE OWNER HAD BEEN SMELLING A BAD ODOR WHEN SHE ARRIVED AT HER DESTINATION IN A MALL PARKING LOT. THE ODOR DID NOT FADE WHEN THE VEHICLE ENGINE WAS TURNED OFF AND SUBSEQUENTLY OPENED THE HOOD. BLACK SMOKE WAS SEEN COMING FROM THE FUSE BLOCK. UPON REMOVING THE COVER TO THE FUSE BLOCK, THE OWNER OBSERVED A SMALL FIRE WHICH CAUSED DAMAGE TO THE WIRING HARNESS. THE VEHICLE WAS LATER EXAMINED BY AN INDEPENDENT ENGINEERING CONSULTANT WHO IDENTIFIED THE ORIGIN OF THE FIRE. THE ORIGIN WAS PLACED AT THE # 35 POSITION IN THE FUSE BLOCK WHICH WAS OCCUPIED BY THE HDM MODULE. IT WAS LATER LEARNED FROM THE OWNER THAT AN UNEXPLAINED HEADLIGHT OUTAGE HAD OCCURRED SOMETIME PRIOR TO THE FIRE AND THAT TURNING OFF THE ENGINE AND RESTARTING THE VEHICLE CAUSED THE HEADLIGHTS TO COME ON AGAIN. THE EVENT NEVER OCCURRED AGAIN. IT WAS FURTHER DETERMINED THAT THERE HAVE BEEN SEVERAL INSTANCES OF HIGHLIGHT FAILURE THAT HAVE BEEN REPORTED TO NHTSA AND ARE AVAILABLE IN THE "COMPLAINTS" SECTION OF A SEARCH FOR RECALLS OF THIS VEHICLE. *TR
NHTSA ODI #10610829
5,000 miles · Jun 30, 2014
Air BagsElectrical SystemUnknown Or Other
MULTIPLE TIMES SINCE PURCHASE AIR BAG INDICATOR HAS EITHER BLINKED, HAS BEEN CONSTANTLY ON OR HASN'T BEEN ON AT ALL. INSTRUMENT PANEL DISPLAY, IE: MILEAGE INDICATOR, TEMPERATURE DISPLAY, TRIP INDICATOR HASN'T WORKED ON OCCASION, RADIO AND/OR INTERIOR TEMPERATURE DISPLAY DOESN'T COME ON UNTIL YOU DRIVE FOR FIVE TO FORTY FIVE MINU…
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MULTIPLE TIMES SINCE PURCHASE AIR BAG INDICATOR HAS EITHER BLINKED, HAS BEEN CONSTANTLY ON OR HASN'T BEEN ON AT ALL. INSTRUMENT PANEL DISPLAY, IE: MILEAGE INDICATOR, TEMPERATURE DISPLAY, TRIP INDICATOR HASN'T WORKED ON OCCASION, RADIO AND/OR INTERIOR TEMPERATURE DISPLAY DOESN'T COME ON UNTIL YOU DRIVE FOR FIVE TO FORTY FIVE MINUTES. DOOR LOCKS HAVE ACTUATED EITHER UP OR DOWN WHILE DRIVING. REMOTE DOOR LOCKS EITHER DON'T WORK AT ALL OR ONE OR MORE DOES, ONE OR MORE DOESN'T WORK, WHEN MANUALLY USING A KEY SECURITY SYSTEM HAS ACTIVATED THUS SOUNDING THE HORN. MANY OF THESE ITEMS HAVE BEEN DISCUSSED WITH MY DEALER AND WE WERE TOLD BY THEM THAT GM IS AWARE OF THE PROBLEM BUT THERE ISN'T A FIX AT THIS TIME. *TR
NHTSA ODI #10607213
23,129 miles · Jun 21, 2014
Air Bags
MY 2009 BUICK LACROSSE CX AT 23,129 MILES HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG LIGHT BLINKING FROM OFF TO ON, IT ALSO HAD THE PASSENGER SIDE AIR BAG ICON ON THE DRIVERS SIDE DASH. IT WAS UNDER WARRANTY SO THE PPS MODULE WAS REPLACED, THEN IT HAPPENED AGAIN IN APRIL 2014 WITH UNDER 34,000 MILES. AGAIN THE PPS MODULE …
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MY 2009 BUICK LACROSSE CX AT 23,129 MILES HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG LIGHT BLINKING FROM OFF TO ON, IT ALSO HAD THE PASSENGER SIDE AIR BAG ICON ON THE DRIVERS SIDE DASH. IT WAS UNDER WARRANTY SO THE PPS MODULE WAS REPLACED, THEN IT HAPPENED AGAIN IN APRIL 2014 WITH UNDER 34,000 MILES. AGAIN THE PPS MODULE WAS REPLACED. COUNTING THE PPS MODULE THAT CAME IN THE CAR WHEN IT WAS NEW THAT BURNED OUT, THE ONE THAT REPLACED THAT BURNED OUT , IT NOW HAS IT'S 3 RD. PPS MODULE. I BELIEVE IT IS CAUSED BY THE AFTER MARKET LEATHER SEAT COVERS THAT WERE PUT ON AT THE TIME OF PURCHASE, ESPECIALLY SINCE THERE WERE RECALLS IN THE PAST FOR THAT VERY PROBLEM. I HAVE ASK GM TO BUY BACK THE SEAT COVERS BUT, THEY SEEM TO BE IGNORING ME. IT SEEMS NO ONE ELSE IN THE COUNTRY IS HAVING THIS PROBLEM. *TR
NHTSA ODI #10604919
36,000 miles · Jun 7, 2014
Electrical SystemFuel/propulsion SystemVehicle Speed Control
THIS HAS HAPPENED NUMEROUS TIMES. THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I DON'T RECALL THE MESSAGE I ACTUALLY GOT; BUT I TOOK IT TO A DEALERSHIP AND THEY REPLACED AN EMISSION CONTROL ITEM WHICH SEEMED TO DO THE TRICK FOR AWHILE. EVENTUALLY, AS I WAS DRIVING ALONG SOME TIME LATER, THE MESSAGE "REDUCED ENGINE POWER" CAM…
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THIS HAS HAPPENED NUMEROUS TIMES. THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I DON'T RECALL THE MESSAGE I ACTUALLY GOT; BUT I TOOK IT TO A DEALERSHIP AND THEY REPLACED AN EMISSION CONTROL ITEM WHICH SEEMED TO DO THE TRICK FOR AWHILE. EVENTUALLY, AS I WAS DRIVING ALONG SOME TIME LATER, THE MESSAGE "REDUCED ENGINE POWER" CAME UP; AND I COULD FEEL THE ENGINE IMMEDIATELY START TO DRAG. IN ABOUT 30 SECONDS TO A MINUTE, "TRACTION CONTROL OFF" OR SOMETHING SIMILAR COMES UP. I STOPPED TO LOOK AT THE MANUAL WHICH SAID TO SHUT THE ENGINE OFF, WAIT A FEW MINUTES, THEN START THE CAR AND THIS WOULD CLEAR THE CODE SO THAT THE CAR WOULD RUN NORMALLY. I DID THIS, AND I SAW THAT THE CAR WAS OPERATING MORE NORMALLY BUT THE "CHECK ENGINE LIGHT" STAYED ON. AFTER SEVERAL STOPS AND STARTS, THE LIGHT WENT OFF. THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. ON 6/3, I TOOK IT TO A DEALERSHIP BECAUSE IT SEEMED TO BE HAPPENING MORE FREQUENTLY. THE ONLY THING THEY COULD FIND THAT MIGHT BE CAUSING IT DID NOT SEEM TO BE THE PROBLEM, BUT THEY WORKED ON THE X101 CONNECTOR AND TEST DROVE IT 16 MILES W/O A PROBLEM. TWO DAYS LATER WHILE DRIVING TO WORK (AFTER DRIVING ABOUT 20 MIN.), THE SAME THING HAPPENED AGAIN. ANOTHER GARAGE WHERE I HAD MY OIL CHANGED RAN THE CODES AND FOUND THAT P1125 - FUEL & AIR METERING AND P2138 THROTTLE/PEDAL POSITION WERE LISTED. I GAVE THIS INFO TO THE BUICK DEALER TO SEE IF THE PROBLEM COULD BE FIXED. THE CAR IS NO LONGER UNDER WARRANTY EXCEPT FOR EMISSION CONTROLS, SO I PAID FOR THE WORK. THEY WERE NOT SURE THAT THE PROBLEM WAS REPAIRED. IT TURNED OUT THAT IT WASN'T. NOW, WHAT? DO I JUST KEEP TAKING IT BACK AND PAYING FOR THINGS TO BE TRIED? *TR
NHTSA ODI #10596851
70,144 miles · Jun 5, 2014
Electrical SystemTraction Control SystemVehicle Speed Control
THIS IS THE THIRD TIME WITHIN A 2 MONTH TIME FRAME THAT I HAVE BEEN HAVING A "SERVICE TRACTION SYSTEM", "SERVICE THEFT SYSTEM", "ABS SYSTEM" ON MY ODOMETER. I HAD TO STOP AND TURN THE CAR OFF. THEN THEY REPLACED THE WHEEL BARRING, THEN THEY DID THE ELECTRICAL AND TIRE AND NOW IT IS ACTING UP AGAIN AND THEY DONT EVEN KNOW WHAT I…
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THIS IS THE THIRD TIME WITHIN A 2 MONTH TIME FRAME THAT I HAVE BEEN HAVING A "SERVICE TRACTION SYSTEM", "SERVICE THEFT SYSTEM", "ABS SYSTEM" ON MY ODOMETER. I HAD TO STOP AND TURN THE CAR OFF. THEN THEY REPLACED THE WHEEL BARRING, THEN THEY DID THE ELECTRICAL AND TIRE AND NOW IT IS ACTING UP AGAIN AND THEY DONT EVEN KNOW WHAT IT IS THIS TIME. *TR
NHTSA ODI #10596330
29,000 miles · May 2, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO WORK. THE FAILURE WOULD RECUR SPORADICALLY OVER A ONE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A RELAY. THE CONTACT COULD NOT CONFIRM IS THE REPAIR REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FA…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO WORK. THE FAILURE WOULD RECUR SPORADICALLY OVER A ONE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A RELAY. THE CONTACT COULD NOT CONFIRM IS THE REPAIR REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
NHTSA ODI #10586230
42,000 miles · Sep 21, 2013
Electrical SystemExterior Lighting
WHILE DRIVING THE LOW BEAMS SUDDENLY WENT OUT. IT HAS HAPPENED SEVERAL TIMES. THE HIGH BEAMS WORK BUT NOT LOW. TAKEN TO DEALERS(TWO DIFFERENT GM DEALERS) TWICE (STILL UNDER WARRANTY) BUT COULD FIND NOTHING WRONG AND WOULD NOT WORK ON IT IF NOT HAPPENING AT TIME WE BRING IT IN. THEIR REPAIR DEPARTMENT CLOSED AT 6 SO IT IS NOT…
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WHILE DRIVING THE LOW BEAMS SUDDENLY WENT OUT. IT HAS HAPPENED SEVERAL TIMES. THE HIGH BEAMS WORK BUT NOT LOW. TAKEN TO DEALERS(TWO DIFFERENT GM DEALERS) TWICE (STILL UNDER WARRANTY) BUT COULD FIND NOTHING WRONG AND WOULD NOT WORK ON IT IF NOT HAPPENING AT TIME WE BRING IT IN. THEIR REPAIR DEPARTMENT CLOSED AT 6 SO IT IS NOT POSSIBLE TO BRING IT IN WHEN HAPPENS AFTER DARK. THE INTERNET IS FULL OF PEOPLE COMPLAINING ABOUT THIS HAPPENING AND HOW DANGEROUS IT IS BUT GM DEALERSHIPS REFUSE TO DO ANYTHING.
NHTSA ODI #10544716
17,000 miles · Sep 5, 2013
Exterior Lighting
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 17,000.
NHTSA ODI #10541993
Official recalls
2Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗