NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
315 reportsMileage unknown · May 14, 2015
Air BagsService BrakesSteeringCrashInjury
TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NO…
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TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10716573
Mileage unknown · Apr 24, 2015
Electrical SystemFire
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE MAIN WIRING HARNESS UNDER THE HOOD CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND TAKE THE VEHICLE TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FIRE. THE FAILURE MIL…
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TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE MAIN WIRING HARNESS UNDER THE HOOD CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND TAKE THE VEHICLE TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FIRE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10712634
83,000 miles · Apr 13, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE CONTACT INDEPENDENTLY REPLACED THE HEAD LAMP BULBS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED;…
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TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE CONTACT INDEPENDENTLY REPLACED THE HEAD LAMP BULBS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
NHTSA ODI #10705466
74,499 miles · Mar 24, 2015
Suspension
PREMATURE CORROSION CAUSED REAR STRUT TO FALL OFF AND CUT DRIVER'S SIDE REAR TIRE. REPLACED 1 TIRE, REAR STRUTS, REAR SPRINGS AND REAR SWAY BAR LINKS. MECHANIC SAID THIS FAILURE WAS "UNUSUAL." I WAS VERY LUCKY THAT THIS DID NOT CAUSE AN ACCIDENT. THE REPAIRS COST $917.46. THIS EXPENSE WAS COMPLETELY UNEXPECTED. I WASH WINTER …
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PREMATURE CORROSION CAUSED REAR STRUT TO FALL OFF AND CUT DRIVER'S SIDE REAR TIRE. REPLACED 1 TIRE, REAR STRUTS, REAR SPRINGS AND REAR SWAY BAR LINKS. MECHANIC SAID THIS FAILURE WAS "UNUSUAL." I WAS VERY LUCKY THAT THIS DID NOT CAUSE AN ACCIDENT. THE REPAIRS COST $917.46. THIS EXPENSE WAS COMPLETELY UNEXPECTED. I WASH WINTER SALT OFF OF THE CAR REGULARLY. PARTS, DESIGN, OR BOTH ARE FLAWED. *TR
NHTSA ODI #10701295
50,000 miles · Mar 23, 2015
Exterior Lighting
THE 2005 BUICK LACROSSE EXHIBITS EXACTLY THE SAME HDM RELAY FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V755000. THE HDM MODULE CAN OVERHEAT AND FAIL WHICH CAUSES THE HEADLIGHTS OR DAYTIME RUNNING LIGHTS TO FAIL TO LIGHT. IN THE OVERHEATING SITUATION THE HDM RELAY SEEMS TO SHUNT THE BATTERY CURRENT WHICH CAUSES ENOUGH HE…
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THE 2005 BUICK LACROSSE EXHIBITS EXACTLY THE SAME HDM RELAY FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V755000. THE HDM MODULE CAN OVERHEAT AND FAIL WHICH CAUSES THE HEADLIGHTS OR DAYTIME RUNNING LIGHTS TO FAIL TO LIGHT. IN THE OVERHEATING SITUATION THE HDM RELAY SEEMS TO SHUNT THE BATTERY CURRENT WHICH CAUSES ENOUGH HEAT TO MELT THE FUSE PANEL, AND KILLING THE BATTERY. I HAVE REPLACED THE FUSE PANEL, AND RELAY AND WITH NEW EQUIPMENT AND THE LIGHTS WORKED AGAIN. THE HDM MODULE HAS SINCE FAILED AGAIN AT 69000 MILES, ALTHOUGH I CAUGHT IT BEFORE THE FUSE PANEL WAS MELTED. EXPAND NHTSA CAMPAIGN NUMBER: 14V755000 TO INCLUDE 2005 BUICK LACROSSE VEHICLES AS WELL. *TR
NHTSA ODI #10701231
55,000 miles · Mar 10, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS TURNED OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/13/15*LJ THE CONSUMER STATED EACH TIME THE LIGHTS WENT OUT, IT WOULD BE FOR…
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TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS TURNED OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/13/15*LJ THE CONSUMER STATED EACH TIME THE LIGHTS WENT OUT, IT WOULD BE FOR A FEW MINUTES BEFORE THEY CAME BACK ON. UPDATED 6/29/2015*JS
NHTSA ODI #10693203
Mileage unknown · Mar 9, 2015
Electrical System
2005 BUICK LACROSSE. CONSUMER WRITES ON BEHALF OF PARENTS VEHICLE IGNITION RECALL PROBLEMS. *SMD THE CONSUMER STATED HIS PARENTS NOTICED THE DOOR LOCKS WERE NOT LOCKING PROPERLY. PRIOR TO THE FIRST VISIT, WHEN THE VEHICLE WAS PUT IN PARK, ALL OF THE DOORS WOULD UNLOCK. AFTER THE FIRST VISIT, THEY WOULD HAVE TO SHUT THE VEHICL…
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2005 BUICK LACROSSE. CONSUMER WRITES ON BEHALF OF PARENTS VEHICLE IGNITION RECALL PROBLEMS. *SMD THE CONSUMER STATED HIS PARENTS NOTICED THE DOOR LOCKS WERE NOT LOCKING PROPERLY. PRIOR TO THE FIRST VISIT, WHEN THE VEHICLE WAS PUT IN PARK, ALL OF THE DOORS WOULD UNLOCK. AFTER THE FIRST VISIT, THEY WOULD HAVE TO SHUT THE VEHICLE OFF, REMOVE THE KEY AND AFTER REMOVING THE KEY ALL OF THE DOORS WOULD UNLOCK. AFTER THE SECOND VISIT, THE DOORS WORKED PROPERLY, BUT WHEN THE CONSUMERS MOTHER WENT TO START THE VEHICLE WITH THE REMOTE START THE FOLLOWING MORNING, IT DID NOT WORK. THE REMOTE START WORKED PRIOR TO THE RECALL. AFTER THE THIRD VISIT, THE CONSUMERS FATHER WAS GIVEN TWO KEYS AND TWO TRANSMITTERS. THE DEALER INFORMED HIM, THEY COULD NO LONGER HELP HIM AND THE ONLY WAY THE PROBLEM COULD BE CORRECTED WAS TO PURCHASE TWO NEW KEYS, TWO NEW TRANSMITTERS AND THE REPROGRAM EACH AT A COST OF $ 390.00. THE CONSUMERS PARENTS CALLED ANOTHER DEALER AND WAS QUOTED A PRICE A $100 CHEAPER. THE VEHICLE WAS REPAIRED. *JB
NHTSA ODI #10671066
90,000 miles · Feb 14, 2015
Electrical SystemExterior LightingFire
DRIVING DOWN THE ROAD LOST LOW BEAM HEADLIGHTS AS WELL AS DAY TIME LIGHTS , SMELLED SMALL BURNING ODOR AND DISCOVERED THE HEADLIGHT CONTROL IN THE FUSE PANEL TO BE OVER HEATING AND BEGINNING TO BURN A HOLE IN THE FUSE PANEL UNDER THE HOOD. HAVE READ OF THIS HAPPENING TO SEVERAL OF THESE CARS WITH THE FUSE PANEL BEING THE DIRECT …
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DRIVING DOWN THE ROAD LOST LOW BEAM HEADLIGHTS AS WELL AS DAY TIME LIGHTS , SMELLED SMALL BURNING ODOR AND DISCOVERED THE HEADLIGHT CONTROL IN THE FUSE PANEL TO BE OVER HEATING AND BEGINNING TO BURN A HOLE IN THE FUSE PANEL UNDER THE HOOD. HAVE READ OF THIS HAPPENING TO SEVERAL OF THESE CARS WITH THE FUSE PANEL BEING THE DIRECT SOURCE DUE TO WIRES SHORTING OUT INTERNALLY, WHY IS THIS CAR NOT INCLUDED IN THE RECENT RECALL? *TR
NHTSA ODI #10683453
180,000 miles · Feb 3, 2015
Electrical System
GM SENT OUT A RECALL FOR THE BUICK LACROSSE 2005. THE RECALL WAS TO FIX AN ISSUE THAT CAUSED THE CAR TO SWITCH OFF AT RANDOM WHILE RUNNING CAUSING FOR POTENTIAL CRASH AND LACK OF AIRBAGS TO WORK AND OTHER POSSIBLE HAZARDS. THEY RECOMMENDED THAT WE TAKE ANY THINGS OFF OF THE KEY RING OTHER THAN THE KEY WHEN IN DRIVE. I HAD NEVER …
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GM SENT OUT A RECALL FOR THE BUICK LACROSSE 2005. THE RECALL WAS TO FIX AN ISSUE THAT CAUSED THE CAR TO SWITCH OFF AT RANDOM WHILE RUNNING CAUSING FOR POTENTIAL CRASH AND LACK OF AIRBAGS TO WORK AND OTHER POSSIBLE HAZARDS. THEY RECOMMENDED THAT WE TAKE ANY THINGS OFF OF THE KEY RING OTHER THAN THE KEY WHEN IN DRIVE. I HAD NEVER EXPERIENCED THE ISSUE OF MY CAR TURNING OFF ON ITS OWN PREVIOUS TO RECEIVING THIS RECALL. BEING PROACTIVE I TOOK MY CAR TO THE WILKINS GMC BUICK DEALERSHIP LOCATED AT 6913 RITCHIE HIGHWAY, GLEN BURNIE, MD 21061 IN ORDER TO HAVE THE RECALL SERVICED. WHILE HAVING THE RECALL FIXED I FOUND OUT FROM A SERVICE WORKER AT THE DEALERSHIP THAT THE RECALL FIX IS ONLY A CHANGE IN THE KEY. ONCE THE RECALL FIX WAS COMPLETED I LEFT AND A WEEK LATER HAD THE ISSUE OF THE CAR TURNING OFF WHILE DRIVING OCCUR. I CALLED THE DEALERSHIP TO SEE IF THEY WOULD LIKE TO TAKE A LOOK AT THE KEY TO ENSURE THE FIX WAS PROPERLY DONE, THEY INFORMED ME IT WAS PROPERLY DONE AND NO NEED TO COME IN. I THEN CALLED GM CORPORATE AND WAS TOLD THEY HAVE NO RECALL ON THE IGNITION PART (THE REAL PROBLEM) AND THE KEY SHOULD HAVE FIXED THE ISSUE. I WAS GIVEN NO ASSISTANCE FOR THE TRUE CAUSE OF THE PROBLEM AND AM VERY DISAPPOINTED IN THE LACK OF QUALITY AND QUALITY ASSURANCE FROM THIS COMPANY. MY CAR HAS PROGRESSIVELY GOTTEN WORSE AND NOW WILL BARELY STAY ON WITHOUT THE KEY TURNING TO THE OFF POSITION. I HAVE DONE RESEARCH AND SPOKEN WITH MANY MECHANICS WITH ALL OF THE INFORMATION POINTING TO THE NEED FOR A NEW PROPER RECALL ON THE IGNITION ITSELF AND NOT THE KEY. *TR
NHTSA ODI #10681060
112,460 miles · Jan 28, 2015
Electrical System
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT IMMEDIATELY AFTER BEING REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE ENGINE LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE …
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TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT IMMEDIATELY AFTER BEING REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE ENGINE LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,460.
NHTSA ODI #10679413
Official recalls
4Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.
Consequence & remedy
Consequence: IF THE PASSENGER SENSING SYSTEM MALFUNCTIONS, THE FRONT AIR BAG ON THE PASSENGER SIDE MAY BE DISABLED WHEN IT SHOULD BE ENABLED, OR ENABLED WHEN IT SHOULD BE DISABLED. IN EITHER CASE, IN THE EVENT OF A CRASH THAT REQUIRES AIR BAG DEPLOYMENT, A FRONT PASSENGER'S LEVEL OF INJURY MAY BE INCREASED.
Remedy: BECAUSE A REPLACEMENT LEATHER SEAT COVER THAT IS COMPATIBLE WITH THE PASSENGER SENSING SYSTEM IS NOT AVAILABLE, GENERAL MOTORS (GM) WILL REPURCHASE THESE VEHICLES IN ACCORDANCE WITH THE TERMS STATED IN GM'S LETTER TO OWNERS. THE RECALL BEGAN ON NOVEMBER 6, 2006. OWNERS SHOULD CONTACT GM AT 1-877-477-1022 TO BEGIN THE PROCESS OF REPURCHASING THEIR VEHICLE.
Apr 20, 2005
ON CERTAIN PASSENGER VEHICLES, THE CLIP THAT SECURES THE BRAKE PUSHROD TO THE BRAKE PEDAL ARM PIN COULD HAVE BEEN BENT WHEN IT WAS INSTALLED. A BENT CLIP MAY COME OFF, ALLOWING THE BRAKE BOOSTER PUSHROD TO SEPARATE FROM THE BRAKE PEDAL.
Consequence & remedy
Consequence: PUSHING ON THE PEDAL WILL NOT APPLY THE BRAKES AND A VEHICLE CRASH COULD OCCUR WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL A NEW BRAKE PEDAL PUSH ROD BUSHING AND RETAINING CLIP AND, IF THE CLIP WAS MISSING, A NEW BRAKE PEDAL ARM ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON APRIL 26, 2005. OWNERS MAY CONTACT BUICK AT 1-866-608-8080.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗