NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
51 reportsClear category filter24,000 miles · Feb 10, 2021
Steering
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STEERING WHEEL BECAME DIFFICULT TO STEER. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) WHERE IT WAS DIAGNOSED AND DET…
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TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STEERING WHEEL BECAME DIFFICULT TO STEER. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE STEERING COLUMN HAD DETACHED FROM THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
NHTSA ODI #11395565
150,733 miles · May 10, 2019
Electrical SystemPower TrainSteering
WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.
NHTSA ODI #11206927
16,000 miles · Apr 14, 2018
Electronic Stability Control (esc)SteeringSuspension
MY STEERING SEEMS TO BE LOOSE WAY TO MUCH PLAY I'VE TIGHTENED A BOLT ON BOTTOM OF STEERING ARM THING TWICE STILL IS COMING LOOSE DIFFICULT TO STEER ALSO SEEMS TO BE MISSING RUBBER OR DEFECTIVE PRICES .WILL CRASH CAN'T CONTROL CAR .STABILITY CONTROL ISSUES OVER AND OVER ALSO TC. AND AIR BAGS ARE FAULTY.IN MOTION MAJOR STEERING P…
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MY STEERING SEEMS TO BE LOOSE WAY TO MUCH PLAY I'VE TIGHTENED A BOLT ON BOTTOM OF STEERING ARM THING TWICE STILL IS COMING LOOSE DIFFICULT TO STEER ALSO SEEMS TO BE MISSING RUBBER OR DEFECTIVE PRICES .WILL CRASH CAN'T CONTROL CAR .STABILITY CONTROL ISSUES OVER AND OVER ALSO TC. AND AIR BAGS ARE FAULTY.IN MOTION MAJOR STEERING PROB.
NHTSA ODI #11085091
50,000 miles · Nov 6, 2015
Steering
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED TH…
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TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KNUCKLE AT THE BOTTOM OF THE STEERING COLUMN WAS NOT EQUIPPED WITH A GREASE FITTING AND WAS THE CAUSE OF THE ABNORMAL NOISE. THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10788838
89,000 miles · Oct 14, 2015
Steering
SWAY BAR CRACKED BOTH ENDS. THIS REPAIR SHOP CLAIMS THEY REPLACE 2-3 SWAY BARS ON GM VEHICLES PER MONTH.
NHTSA ODI #10782199
118,500 miles · Sep 9, 2015
Steering
THE POWER STEERING WAS VERY TIGHT AND REQUIRED A LOT OF EFFORT TO TURN THE WHEEL. THE MECHANIC SAID THE CAR NEEDS A NEW RACK AND PINION, HOSE AND ALIGNMENT. VERY COSTLY. ...UPDATED 11/04/15 *BF
NHTSA ODI #10762619
Mileage unknown · May 14, 2015
Air BagsService BrakesSteeringCrashInjury
TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NO…
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TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10716573
26,000 miles · Jan 20, 2015
Electrical SystemService BrakesSteering
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT ME…
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TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #10676700
70,000 miles · Oct 9, 2014
Steering
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING A VARIOUS SPEEDS, THE POWER STEERING SENSOR LIGHT ILLUMINATED AS THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING WAS…
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TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING A VARIOUS SPEEDS, THE POWER STEERING SENSOR LIGHT ILLUMINATED AS THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10643661
97,978 miles · Sep 25, 2014
SteeringStructureCrashInjury
I WAS ON MY WAY BACK HOME WHICH IS ROCHESTER, NY. I WAS COMING FROM PORSMOUTH, VA. FROM BURYING MY MOTHER WHICH SHE PASS ON JUNE 3, 2014. I HAD A CAR ACCIDENT ON JUNE 22, 2014. A CAR WAS COMING OVER INTO MY LANE FROM THE LEFT LANE CUT ME SHORT, I TRIED NOT TO HIT THE CAR TURN MY CAR TO THE RIGHT BUT THE CAR HIT MY CAR AND…
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I WAS ON MY WAY BACK HOME WHICH IS ROCHESTER, NY. I WAS COMING FROM PORSMOUTH, VA. FROM BURYING MY MOTHER WHICH SHE PASS ON JUNE 3, 2014. I HAD A CAR ACCIDENT ON JUNE 22, 2014. A CAR WAS COMING OVER INTO MY LANE FROM THE LEFT LANE CUT ME SHORT, I TRIED NOT TO HIT THE CAR TURN MY CAR TO THE RIGHT BUT THE CAR HIT MY CAR AND MADE MY CAR GO OUT OF CONTROL WENT TO THE LEFT AND HIT THE CENTER CONCRETE BARRIER WITH THE LEFT FRONT PORTION OF MY CAR, THEN I VEERED ACROSS BOTH LANES AND STRUCK THE EAST ROCK EMBANKMENT BEFORE MY CAR COMING TO REST IN THE LEFT LANE OF TRAVEL FACING NORTH. THE CRASH OCCURRED NORTHBOUND ON L-476 PA TURNPIKE AT 0850 HOURS. MY DAUGHTER AND I WAS HURT IN THAT CRASH. WE WENT TO THE HOSPITAL WE HAD TO DO THERAPY AND AS OF SEPTEMBER 25 2014 I AM STILL GOING TO THERAPY. THE CAR THAT I WAS IN THE CRASH WITH WAS MY BUICK LACROSSE 2005. THE CAR KEY JUMP OUT OF THE IGNITION ON TOP OF THE DASHBOARD AND THE KEY WAS BENT INTO THE SHAPE OF A HORSE SHOE AND MY CAR WAS TOTAL IN THAT CRASH. *TR
NHTSA ODI #10638984
Official recalls
4Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.
Consequence & remedy
Consequence: IF THE PASSENGER SENSING SYSTEM MALFUNCTIONS, THE FRONT AIR BAG ON THE PASSENGER SIDE MAY BE DISABLED WHEN IT SHOULD BE ENABLED, OR ENABLED WHEN IT SHOULD BE DISABLED. IN EITHER CASE, IN THE EVENT OF A CRASH THAT REQUIRES AIR BAG DEPLOYMENT, A FRONT PASSENGER'S LEVEL OF INJURY MAY BE INCREASED.
Remedy: BECAUSE A REPLACEMENT LEATHER SEAT COVER THAT IS COMPATIBLE WITH THE PASSENGER SENSING SYSTEM IS NOT AVAILABLE, GENERAL MOTORS (GM) WILL REPURCHASE THESE VEHICLES IN ACCORDANCE WITH THE TERMS STATED IN GM'S LETTER TO OWNERS. THE RECALL BEGAN ON NOVEMBER 6, 2006. OWNERS SHOULD CONTACT GM AT 1-877-477-1022 TO BEGIN THE PROCESS OF REPURCHASING THEIR VEHICLE.
Apr 20, 2005
ON CERTAIN PASSENGER VEHICLES, THE CLIP THAT SECURES THE BRAKE PUSHROD TO THE BRAKE PEDAL ARM PIN COULD HAVE BEEN BENT WHEN IT WAS INSTALLED. A BENT CLIP MAY COME OFF, ALLOWING THE BRAKE BOOSTER PUSHROD TO SEPARATE FROM THE BRAKE PEDAL.
Consequence & remedy
Consequence: PUSHING ON THE PEDAL WILL NOT APPLY THE BRAKES AND A VEHICLE CRASH COULD OCCUR WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL A NEW BRAKE PEDAL PUSH ROD BUSHING AND RETAINING CLIP AND, IF THE CLIP WAS MISSING, A NEW BRAKE PEDAL ARM ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON APRIL 26, 2005. OWNERS MAY CONTACT BUICK AT 1-866-608-8080.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗