Purchase the vehicle new with fifteen miles in June 2022, 11/3/2022 Service Instrument Cluster failure happened during a vehicle software update in November 2022. 11/7/2022 Took the vehicle to a GM Dealer they performed a software update that was to correct the problem. However, a day later the Service Instrument Cluster light c…
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Purchase the vehicle new with fifteen miles in June 2022, 11/3/2022 Service Instrument Cluster failure happened during a vehicle software update in November 2022. 11/7/2022 Took the vehicle to a GM Dealer they performed a software update that was to correct the problem. However, a day later the Service Instrument Cluster light came on. parts for this are on back order. 8/04/2022 When driving, the gears are not shifting correctly; also, while driving, the RPM jump up, When I speed up to move over to the next lane or pass, the vehicle hesitated, the engine would accelerate, up, and the vehicle started moving slowly. I also notice in this new vehicle that when I turn off the car, there is a loud noise like knocking coming from the front of the vehicle that lasts for a few minutes after the car is off. When program the memory seat seems to mix up drivers 1 and 2 must reprogram several times and it still doing the same thing. When I pruchased the car I was told the chip would be in between September and October and would be considered a recall having them put in. now it indefinite with no time frame of when the chip will be available. The purchased price and paid for this car included heated seats front and back. Paid for items not equipped on the car.
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2022 Buick Envision Problems, Complaints & Recalls | Skip That Year