2020 Buick Envision

The contact owns a 2020 Buick Envision. The contact stated that the front driver's side seat belt failed to extend and was inoperable. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the front driver's side seat belt ratchet was abnormally opened, causing the air bag module to fail. The dealer determined that the front driver's side seat belt assembly and the front driver's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,910. The VIN was not available.

The Air Bag, Parking Brake, Traction Control/StabiliTrak/Electonic Stability Control lights all came on while operating my vehicle. The lights did not go off, so I reported to the dealership. They determined it was an internal defect in the Inflatable Restraint Sensing and Diagnostic Module. This was not covered under warranty and appears to be a defect in the module. I believe this to be a serious safety concern and recommend a recall of this issue.

The contact owns a 2020 Buick Envision. The contact stated while driving approximately 35 mph when the contact was struck by a semi-trailer which resulted in the side air bag not deploying. A police report was taken the contact sustained broken ribs on the left side and sought medical treatment. The vehicle was towed to a tow lot and then towed to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. Consumer contacted the manufacturer and was told no evidence of the airbags not deploying properly.