2017 Buick Envision

CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.

THERE IS A PROBLEM WITH THE EXHAUST SYSTEM OR MAYBE NOT, WITH A HORRENDOUS GROANING RATTLE THAT OCCURS WITHIN SPECIFIC PARAMETERS. AT ABOUT 45-50MPH, IF CRUISING WITH ALMOST NO ACCELERATION, WHEN YOU DO ACCELERATE, YOU GET AN AWFUL RATTLE THAT SOUNDS AS THOUGH IT IS COMING FROM THE EXHAUST SYSTEM. IT IS STARTLING AND IN OF ITSELF DOESN'T SEEM TO BE A SAFETY ITEM EXCEPT IT STARTLES YOU. DEALER INDICATED WHEN BROUGHT IN THAT ROAD SALT, SMALL STONES, ETC. HAD SETTLED ON TOP OF THE FUEL TANK AND CAUSED THIS GOD AWFUL SOUND. THEY SAID THEY BLEW IT OUT AND THE PROBLEM DID APPEAR TO BE FIXED - EXCEPT IT TOOK ONLY A WEEK FOR IT TO RETURN. IF WHAT THE DEALER SAID WAS TRUE, THERE IS A GAP BETWEEN THE FUEL TANK AND BODY THAT ALLOWS NORMAL ROAD DEBRIS (SALT, PEBBLES, ETC.) SETTLE UP THERE AND CAUSE THIS CONDITION TO OCCUR. NOT A SAFETY ISSUE EXCEPT IT IS DISTRACTING AND STARTLING WHEN IT OCCURS. COULD BE A SAFETY ISSUE IF OTHER THINGS GET UP THERE, LIKE A RAG OR CLOTH, AND IT RIDES AGAINST THE EXHAUST SYSTEM, WHILE LODGED ABOVE THE FUEL TANK, AND CATCHES FIRE. THAT AS NOT HAPPENED, BUT IMAGINE IT IS POSSIBLE GIVEN THE CIRCUMSTANCES.

THE HEADLIGHTS ON THIS VEHICLE ARE MOSTLY INADEQUATE. THEY FAIL TO PROVIDE DECENT LIGHTING BEYOND A SHORT DISTANCE IN FRONT OF THE VEHICLE. THE FOG LIGHTS IMPROVE THE SITUATION, BUT WHEN USING HIGH BEAMS YOU'D HAVE BETTER LUCK SEEING AHEAD BY PUTTING A FLASHLIGHT OUT THE WINDOW. MY 2017 ENCORE WITH THE PAN REFLECTIVE HALOGEN LIGHTS ARE MUCH MORE EFFECTIVE THAN THESE MORE EXPENSIVE "TERMINATOR" STYLE HEADLIGHTS. (THE LIGHTS LOOK LIKE TERMINATOR EYES). THIS PRESENTS A MAJOR SAFETY CONCERN BECAUSE YOU CANNOT SEE FAR ENOUGH IN FRONT OF YOU TO SEE WHAT IS AHEAD - AND HIGH BEAMS ARE WORSE THAN LOW BEAMS WITH FOG LIGHTS.

THE INTERIOR LIGHTING FOR THE DASH/RADIO/BACKUP CAMERA/NAV SCREEN ARE ALL DIMMED PREMATURELY IN THE EVENING. YOU'LL ENTER A SHADY AREA AND WHILE STILL VERY BRIGHT OUTSIDE, THE SCREEN DIMS AND ALL OF THE DASH LIGHTS DIM TO THE POINT OF BEING UNUSABLE - ALMOST NON-EXISTENT. SAFETY ISSUE ON BACKUP CAMERA, OR IF TRYING TO VIEW NAV SCREEN AND NEXT TURNS, YOU ARE DRIVING BLIND BECAUSE THE SCREEN IS TOO DARK TO SEE ANYTHING. DEALER CLAIMED TO HAVE BRIGHTENED THE SCREEN, BUT THAT SIMPLY DIDN'T DO ANYTHING. PROBLEM STILL APPARENT. PROBLEM IS THAT THE DIMMING SENSOR IS TOO QUICK TO SWITCH TO NIGHT MODE, AND NIGHT MODE IS OKAY IF IT IS DARK OUTSIDE, IT IS TOO DIM WHEN IT IS ANYTHING BUT COMPLETELY DARK. AND SADLY, THE SENSOR DOESN'T SEEM TO KNOW THIS.

TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE UP TO STANDARDS. THE LOCAL DEALER (TODD WENZEL BUICK GMC OF GRAND RAPIDS, 2727 28TH ST SE, GRAND RAPIDS, MI, 49512) WAS MADE AWARE OF THE FAILURE; HOWEVER, NO ADDITIONAL ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THERE WAS NO FAILURE. ADDITIONAL ASSISTANCE WAS NOT OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 20.

THE HEADLIGHT ILLUMINATION ON THE 2017 BUICK ENVISION OR INADEQUATE. THEY ARE DIM AND LACK DISTANCE PROJECTION EVEN ON BRIGHT. WE CAN BARELY SEE TO GET UP AND DOWN THE HILL OF OUR DRIVEWAY. WE DO NOT DRIVE AT NIGHT UNLESS WE KNOW THE ROAD WELL. THE HEADLIGHTS SHOULD BE RECALLED BECAUSE THEY WILL CAUSE ACCIDENTS AND THERE WILL BE LAWSUITS.

TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS TOO SMALL FOR HER FOOT. THE VEHICLE WAS TAKEN TO THE CAPPELLINO BUICK GMC DEALER LOCATED AT 5411 TRANSIT RD, WILLIAMSVILLE, NY 14221; (716) 650-4471 WHERE IT WAS CONFIRMED THAT THE ACCELERATOR PEDAL WAS TOO SMALL BUT THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.