2017 Buick Envision

COMPUTER SCREEN DISPLAY FREQUENTLY GOES VERY DIM AND SOMETIMES COMPLETELY OUT SEVERAL TIMES THERE HAS BEEN NO DISPLAY SHOWING WHEN WE WERE BACKING UP PLUS THE WARNING BEEPER DIDN'T COME ON. WE HAVE HAD 2 MINOR ACCIDENTS WHEN WE WERE BACKING UP BECAUSE OF THE FAILURE OF THE COMPUTER SCREEN AND WARNING BEEPER. I HAVE COMPLAINED TO OUR DEALERSHIP HOLM AUTOMOTIVE IN ABILENE , KS FOR AT LEAST 2 YEARS AND THEY DO NOT SEEM TO THINK IT IS A PROBLEM. I HAVE MANY PHOTOS AND VIDEOS PLUS A HANDWRITTEN LOG OF THIS ISSUE. I HAVE ALSO BEEN IN CONTACT WITH BUICK.

WHEN VEHICLE DOES AUTOMATIC SOFTWARE UPDATES FROM GM, IT "BLOWS UP" THE PERSONALIZATION MENU. I AM IN PHYSICAL THERAPY NOW FROM CAR SEAT THAT AUTOMATICALLY WENT TO POSITION 1 WHEN I OPENED CAR DOOR. EASY EXIT HAD BEEN TURNED ON BY UPDATE. I HAD IT TURNED OFF BECAUSE IT NEVER WORKED RIGHT WITH MEMORY SEATS. NOW AFTER ANOTHER UPDATE AND MENU WAS SKEWED AGAIN. EASY EXIT TURNED BACK ON AS WELL AS SEAT HEATERS ON START UP. BOTH HAD BEEN TURNED OFF IN MENU.

CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPEN FROM INSIDE EVEN WHEN USING THE REMOTE. SHE WAS TRAPPED IN THE BACK. WITH A VERY BAD BACK AND KNEE IT WAS NOT EASY TO CLIMB TO FRONT DRIVER SIDE DOOR TO UNLOCK FROM THERE, THE ONLY PLACE THIS WOULD WORK. IF LOCKING WITH THE REMOTE, UNLOCKING WITH REMOTE SHOULD BE POSSIBLE AND WAS NOT. LITERALLY TRAPPED IN BACK SEAT AND ONLY WAY OUT IS TO GET TO THE FRONT SEAT TO UNLOCK FROM THERE. WHAT IF GRANDMA WAS BACK THERE WHEN SOMETHING HAPPENED LIKE CAR SHUT OFF? VERY BAD SITUATION AND A LIFE SAFETY ISSUE. I'VE NEVER OWNED A CAR THAT HAD ELECTRONIC CHILD LOCKS TIED TO WINDOW LOCK SWITCH. SHOULD NOT BE ALLOWED TO BE TRAPPED IN CAR. *TR

DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.

1 MONTH OLD IT DEVELOPED A VIBRATION/SHIMMY IN THE STEERING AND FELT ON THE FLOOR OF THE CARE THAT COULD BE FELT BY DRIVER AND PASSENGER. SHIMMY STARTED WHEN ACCELERATING AND TURNING AND PROGRESSED TO ALSO WHEN ACCELERATION WHEN DRIVING STRAIGHT AHEAD. IT IS NOW 9 MONTHS OLD AND I CAN FEEL WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. DEALER CONTACTED BUICK FOR ADVICE SINCE THEY WERE UNSURE WHAT WAS CAUSING THE VIBRATION, TOLD TO REPLACE FRONT AXIL BUT WAS NO BETTER. CONTINUED TO REQUEST REPAIR BUT DEALERSHIP AND BUICK, STATED CAUSE OF PROBLEM UNKOWN AND NO FIX IS IN DEVELOPMENT. TOLD IT WAS A "CHARACTERISTIC OF THE VEHICLE": THE VIBRATION-SHIMMY IS GETTING WORSE AND I AM FEARFUL OF A CATASTROPHIC FAILURE OF WHATEVER PART/PARTS ARE FAULTY. FAULTY PARTS OR DESIGN COULD CAUSE A SERIOUS ACCIDENT WHEN TRAVELING AT HIGH SPEED OR WHEN THE CAR IS IN MOTION AT ANY SPEED. ADDITIONAL DOCUMENTATION AVAILABLE BUT UNABLE TO UPLOAD WILL SUPPLY IF NEEDED.