The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded whi…
Read full complaint
The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding. Additionally, there was powder smoke coming out of the air bags. The contact exited the vehicle with the assistance of bystanders. The police assisted the contact out of the deep ditch and transported the contact to the residence. A police report was filed. The contact's husband transported her to the hospital, where the contact was informed that her right wrist bone was dislocated, and surgery was required. The contact received the needed medical assistance. Additionally, the contact had been receiving physical therapy. The vehicle was towed to an unknown dealer's autobody repair shop, where it was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. The VIN was unavailable.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.
Consequence & remedy
Consequence: If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Remedy: GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
Additional source detail variants (2)
Seats:critical Fasteners
General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.
Consequence: If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Remedy: GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
Seats
General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.
Consequence: If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Remedy: GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Buick Encore Problems, Complaints & Recalls | Skip That Year
Illustration