2018 Buick Encore

THIS TOOK PLACE ON PRIVATE PROPERTY IN THE PARKING LOT OF A COMMERCIAL BUILDING. THE VEHICLE WAS IN MOTION GOING FORWARD. IT WAS DECELERATING HEAD-IN INTO A PARKING SPOT. THE BRAKING ACTION WAS ENGAGED. THE VEHICLE HAD SLOWED TO ABOUT 5 MPH. MY RIGHT FOOT WAS ON THE BRAKE PEDAL AND THE BRAKING WAS ENGAGED. I THEN HEARD THE SOUND OF THE ENGINE REVVING AT A VERY HIGH RATE. THERE WAS A HIGH WHINING SOUND. I LOST BRAKING AS MY RIGHT FOOT DEPRESSED THE PEDAL ALL THE WAY TO THE FLOOR. THE CAR SUDDENLY ACCELERATED FORWARD AT AN INCREASED SPEED. IT JUMPED THE SIDEWALK CURB, CROSSED THE CONCRETE SIDEWALK, AND SLAMMED INTO A CINDER BLOCK WALL COLUMN ON THE SIDE OF A BUILDING. THE VEHICLE FELT LIKE IT EXPERIENCED SUDDEN UNINTENDED ACCELERATION.

8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ON AGAIN FOR SAME CODE, P0171. VEHICLE IS CURRENTLY IN SHOP. VEHICLE HAS HAD THE SAME ISSUES DEC 2018 AND AT THE TIME OF PURCHASE. GM DEALERS ARE NOT ABLE TO FIX TURBO ISSUE AND P0171 ISSUES. MY VEHICLE IS NOT OPERATING AS DESIGNED AND IT IS A SAFETY ISSUE.

WHEN IT RAINS MOST IF THE TIME THE VEHICLE ONSTAR SETS OFF ALERTS FOR MY ANTILOCK BRAKES AND STABILITY TO BE CHECKED. DEALER SAID IT IS NORMAL AND NOT CONCERNING BUT CHECKED AT THE 1 YEAR INSPECTION FOR ME. NPF. A MONTH LATER A RAINY DAY, ALERTS, AND THE VEHICLE WOULDN'T START. ALL THE LIGHTS CAME ON, 'PRESS BRAKE TO START' APPEARED BUT PRESSING BREAK DID NOT START IT. AFTER AN HOUR OF TRYING VARIOUS 'TRICKS' IT STARTED WITH THE REMOTE STARTER. A WEEK LATER SAME THING. RAIN, ALERTS, AND NO START. THIS TIME 2 HOURS OF TRYING VARIOUS TRICKS- (EMERGENCY BREAK ON OFF/ PARK PUSHED ALL THE WAY UP, WHEELS FORWARD, REMOTE START ATTEMPTS, ONSTAR DIAGNOSTICS ETC) I HAD TO HAVE IT TOWED. THE MECHANIC FROM AAA TRIED AND NOTHING, WE TOWED AN HOUR BACK TO DEALERSHIP AND HE TRIED ONCE MORE, NOTHING. NEXT MORNING THE DEALERSHIP REPORTED NPF. I AM PICKING IT UP TOMORROW BUT EXPECT TO REPORT THIS HAPPENING AGAIN SOON.

AFTER I BOUGHT THIS CAR 1 YEAR AND A HALF AGO I HAD 2 ENGINE PROBLEMS FIXED ALREADY. NOW, I HAVE BEEN EXPERIMENTING 4 TIMES A TOTAL LACK OF HEADLIGHT AND PANEL LIGHTS WHILE I AM DRIVING. IT LASTS SECONDS, THE IDIOT LIGHTS COME BACK WHILE I AM DRIVING. I WAS VERY SCARED BECAUSE IN ONE OF THESE TIMES I WAS DRIVING AT NIGHT IN A BUSY HIGHWAY AND IT WAS RAINING HEAVILY, I COULD NOT SEE ANYTHING .I TOOK IT TO MCGUIRE TWICE FOR THIS PROBLEM AND THEY CAN NOT FIND ANYTHING WRONG.

I HAVE COMPLIN TO MY DEALER ABOUT MY CAR EXCELERATING WHEN I HIT THE BRAKES . THEY SAID THEY CAN FIND A PROBLEM , WELL IT HAPPEN AGAIN ON AUGUST 29 2019 AN IT CAUSE A ACCIDENT I WAS DRIVING ON A 6 LANE ROADWAY AROUND 330 IN THE AFTERNOON I WAS IN CRUISE CONTROL AT 45 MPH AN WHEN I WENT TO STOP THE CAR ACCELLERATED . I WAS NOT ABLE TO AVOID THE CAR IN FRONT OF ME

TL* THE CONTACT OWNS A 2018 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, CRASHED INTO THE CORNER PANEL OF AN UNKNOWN VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE DRIVER FRONTAL AND FLOOR AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE LEGS AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGE WAS REPAIRED. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE LOCAL DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 9-5265716704 HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 6,000. *BF *TR

AIRBAGS DID NOT DEPLOY UPON AUTO ACCIDENT. IMPACT AREA WAS FRONT CORNER FENDER ON PASSENGER SIDE. POSSIBLE GAS RELEASED INTO PASSENGER SIDE OF CABIN SMELLED 'ELECTRICAL' AND 'SMOKE' FILLED PASSENGER FOOTBOARD AREA. NO LOSS OF COOLANT FROM CAR TO EXPLAIN SMOKE. AIRBAG WARNING LIGHT REMAINS ON DASHBOARD DISPLAY. CAR WAS TRAVELING AT NORMAL HIGHWAY SPEED 30-35MPH, BRAKES APPLIED, THEN CRASHED INTO A TURNING CAR IN FRONT - TURNING FROM PASSENGER TO DRIVER DIRECTION.

DURING FIRST SNOW OF THE SEASON HERE IN PA, HAD A WET/HEAVY SNOW. SNOW WAS REMOVED FROM WINDSHIELD, BUT NOT THE GULLY BELOW WIPERS. NO BIGGIE, THIS IS HOW WE'VE DONE IT ON EVERY CAR SINCE I WAS A KID, CLEANING OUT THE GULLY WHEN WIPERS CANNOT GO DOWN ALL THE WAY. AS I WAS DRIVING AND SNOW WAS COMING DOWN, SOME FROM ABOVE THE WINDSHIELD CAME DOWN AND ADDED TO WHAT WAS IN THE GULLY. THE WIPERS STOPPED WORKING! IMAGINE MY SURPRISE, THE WIPERS CAME TO A STOP AND WERE NOT MOVING. I COULD NOT SEE IF BLIZZARD LIKE CONDITIONS, PULLED OVER WHEN I COULD, AND STARTED SCRAPING OUT THE GULLY. WIPERS WERE FREAKING OUT DOING A SPASTIC SHORT SPURT AND WOULD NOT CLEAR. RE-STARTED CAR, AND DID THE SAME THING. HAD TO GET EVERY PIECE OF WET PACKED SNOW FROM AREA OF THE GULLY (UNDER WIPERS) AND RE-START CAR FOR WIPERS TO FUNCTION NORMALLY AGAIN. AGAIN, DRIVING, COMING TO A STOP TO MAKE A TURN, AND SNOW ABOVE THE WINDSHIELD THAT HAD ACCUMULATED IN THE HEAVY SNOW, FELL DOWN TO THE WIPER GULLY AND MADE WIPERS STOP COMPLETELY. IT SEEMS THE DESIGN OF THE WIPER MOTOR DOESN'T JUST STOP WHERE IT HAS TO STOP AND THEN KEEP WORKING, AS WITH 99.9 PERCENT OF OTHER CARS MADE IN THE LAST 50 YEARS, IF IT CANNOT RETURN TO COMPLETE HOME, IT JUST STOPS WORKING. NO CAR I'VE EVER OWNED HAS DONE ANYTHING LIKE THIS. TO MAKE MATTERS WORSE, THE WIPERS WERE STILL TRYING EVEN AFTER BEING TURNED OFF AND WAS PINCHING MY HAND AND FINGERS BETWEEN THE HOOD AND WIPER ARMS. AS THEY TRIED TO GET OUT OF THEIR SPASTIC MODE. IT WAS SO BAD, I TOOK A BATH ON TRADING IN THIS CAR FOR A CAR THAT IS KNOWN NOT TO HAVE THAT HAPPEN. AN AWD CAR THAT CANNOT DRIVE IN THE SNOW DUE TO A SERIOUS WIPER MALFUNCTION SHOULD NOT BE SOLD IN THE USA.

THERE IS A MALFUNCTION WITH THE TURBO HOSE ON A MAJORITY OF 2018 BUICK ENCORE'S THAT REQUIRE A NEW HOSE. THERE IS A NATIONWIDE BACK ORDER ON THESE PARTS DUE TO ALL OF THE REPAIRS. WHEN THIS ITEM BROKE I WAS DRIVING ABOUT 70 MPH ON THE INTERSTATE, THERE WAS A LOUD POP FROM THE ENGINE COMPARTMENT AND THE VEHICLE WOULD NOT ACCELERATE APPROPRIATELY.