2023 Buick Enclave

Sunroof leak due to fault drain tube causing the review mirror to glitch, leaking through the headliner and wire harness into the inside of the vehicle. Vehicle is still at the dealership. They have requested and put in the new equipment which upon inspection by dealer service this replacement was also defective and a new part has been ordered.

The car stalled and is stuck in park. It has electronic shift and if the engine doesn't run it has to be put into neutral manually. The Buick dealerships don't know how to do this and keep referring me to an obsolete video. One service representative suggested the manual lever is under the air filter housing but they cannot provide any information on this design, The car is stuck in a garage and cannot be towed. It is stuck in place.

As my husband was backing out of the garage to the East and turning the back end to the North so we could head forward out of our drive which is on a curve, the car accelerated and the brakes would not work. We went backwards down a very steep drive that goes to our machine shed and towards the bottom we were stopped by a tree. We could have suffered head trauma from the abrupt stop. If we had been backing out of the drive or a parking place, since we couldn’t stop, there could have been others involved and severe injuries. I called the sheriff’s office and they filed a report. Our insurance agent came out and took pictures. I called General Motors Buick and they opened a case. The car was towed to the body shop the dealership we bought it from uses. We noticed no warning lights or messages on the dash. After everyone left, I got on my computer and there were 2 diagnostic warning emails. One for the antilock brakes and the other for the StabiliTrac control systems,.