2017 Buick Enclave

Rear vision camera or monitor does not provide adequate view of objects directly behind the vehicle, especially during daylight hours. Even moderate sunlight causes severe fading of what the driver should see on the monitor. The problem is exacerbated by inability to make any significant adjustments of contrast. One day at about noon, while moving my Buick from the driveway to an on-street parking space, I very nearly ran over a toddler who was on a walk with his granddad. The toddler momentarily escaped the supervision of his granddad who was several yards behind him. The toddler was not within my sight when I walked behind my vehicle to reach the driver's door. He apparently ran ahead of his granddad, turned a corner and was waiting behind my vehicle for his grandfather to catch up. I now had a toddler standing right behind my vehicle, who was nowhere in sight when I approached the car. Nevertheless, these things happen. I put the Buick in "Reverse", activating the back-up camera. I checked the monitor which should have given me a view of the toddler, but it did not. Fortunately, I did not rush to back into the street. Instead, I paused to carefully establish that no traffic was passing behind me. As I looked to my left, the granddad was waving his arms, indicating that I should not back up. As I put the Buick back into "Park" I realized that a neighbor working in his yard across the street, ran up to the rear of my vehicle & picked up the toddler to bring him to safety. Fortunately, the neighbor's efforts were unnecessary, as the vehicle remained motionless until the toddler was safely out of danger. Despite my best efforts to maintain safety, this incident could have ended in tragedy. I am angered that a device installed for the purpose of preventing exactly this incident, failed to perform in the manner in which it was intended. An internet search found other complaints regarding the picture quality of the back-up camera on this 2017 Buick Enclave. Thanks

On the SVC list, the traction control will turn off unexpectedly & the check engine light will come on. Recently, when this occured, 01/09/2022, the vehicle would start to jerk & lose power. The vehicle eventually recovered after a few minutes at reduced speed. Speed of vehicle during these occurences was any where from 30 to 45 mph, on good asphalt road, driving at a constant speed. Will return to dealer again on 1/12/2022, car will have approxmitely 25000 on it. ADAS list, foward collision warning would not always work. Lane departure warning would sometimes turn off from a few seconds to several minutes. Dealer unable to reproduce problems, no error reading indicating problem, no bulletins from manufacture related to problems. Was told to keep driving the vehicle until something happens again, then bring it in. ( I guess I am not suppose to drive it out of town.)

THE CAR WAS REAR ENDED WHILE PARKED. THE CAR IS TOTALED. THE CAR MOVED UP SEVERAL FEET UPON IMPACT IN PARK AND HIT THE TRAILER THAT WAS PARKED IN FRONT OF IT. THE AIRBAGS DID NOT DEPLOY AND THE SCREEN SHOWED AN ERROR MESSAGE FOLLOWING THE ACCIDENT THAT SAID "SERVICE AIRBAGS". THERE WAS NO PRIOR NOTIFICATION OF THIS SORT PREVIOUS TO THE ACCIDENT. THIS AIRBAG ISSUE SHOULD HAVE BEEN ALERTED BEFORE THE ACCIDENT TOOK PLACE.

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE THE VEHICLE WAS STATIONARY, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO MANSFIELD BUICK GMC (1400 PARK AVE W, MANSFIELD, OH 44906, (419) 529-3211) WHERE IT WAS DIAGNOSED THAT THERE WERE MISFIRES ON CYLINDER NUMBER ONE AND NUMBER THREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,906. *CW CONSUMER STATES THAT BRAKING SYSTEM PULSATES WHEN ATTEMPTING TO STOP. DEALER DETERMINED THIS WAS CAUSED BECAUSE THE FRONT AND REAR PADS WERE SLIGHTLY WARPED. VEHICLE WAS NOT REPAIRED. *DL

WE WERE DRIVING OUR BUICK ENCLAVE ON I 94 EXPRESSWAY NEAR MERRIMAN ROAD NEAR DETROIT METRO AIRPORT WHEN WE HIT A CONSTRUCTION ZONE. WE SLOWED DOWN TO 15 MPH WHEN CAR BEHIND HIT US GOING FULL HIGHWAY SPEED. THERE WERE 4 PEOPLE IN THE CAR. 2 OF THE PEOPLE (THE DRIVER AND PASSENGER BEHIND THE DRIVER) DID NOT HAVE THE SHOULDER SEAT BELT HOLD. THE DRIVER HIT THE STEERING WHEEL AND THE PASSENGER HIT THE BACK OF THE DRIVERS SEAT. THE AIRBAG DID NOT DEPLOY. THE ANSWER FROM GM WAS A SIMPLE 'WELL IT SHOULD HAVE'. WE BOUGHT THE CAR WITH 13000 MILES FROM TODD WENDELL IN WESTLAND MICHIGAN. THEY SAID WHEN THEY CERTIFY A USED CAR THEY DO NOT CHECK SEAT BELTS. THEY SAID THEY WOULD CHECK ON THAT A WEEK AGO AND CALL BACK (THEY DID NOT). CALLED BACK 4 DAYS AGO AND NO RETURN CALL. GM SAID THEY WERE GOING TO LOOK AT THE CAR BUT NEVER DID. I AM ABOUT READY TO SEND TITLE TO AAA AND THE CAR WILL BE GONE. ENCLAVES HAVE A HISTORY OF SEAT BELT FAILURE. I AM HERE TO SAY THEY HAVE NOT FIXED THE PROBLEM..THEY NEED TO DEAL WITH THIS BEFORE OTHERS ARE HURT!

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 70 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL FOR ASSISTANCE WITH DRIVING IN TRAFFIC. ONCE THE CRUISE CONTROL WAS DISENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL FOR MORE THAN TWO MINUTES. THE VEHICLE WAS TAKEN TO SIMS BUICK-GMC (3100 ELM RD NE, WARREN, OH 44483, (330)-984-4690) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.