2016 Buick Enclave

WAS DRIVING MY CAR AND WENT TO TURN INTO THE GAS STATION. WHEN I TRIED TO TURN IT WAS A LOUD WHIRRING SOUND. I TOOK IT BACK TO WHERE I BOUGHT IT. I HAVEN'T EVEN OWNED THE CAR FOR 30 DAYS YET. THEY SAID POWER STEERING FLUID WAS LEAKING. THEY CHECKED TO SEE IF IT WAS COMING FROM PUMP OR HOSE AND IT WAS FROM THE PUMP. SO HAD TO REPLACE POWER STEERING PUMP. GOT MY CAR BACK LAST NIGHT AND THE STEERING STILL FEELS OFF IT ISN'T MAKING THE WHIRRING NOISE NOW. IT IS SO HARD TO EXPLAIN. IT FEELS BOUNCY WHEN YOU MAKE A RIGHT TURN I GUESS YOU COULD CALL IT. THE CAR MAKES A SQUEAKING NOISE WHEN TURNING AS WELL AND THEY COULDN'T FIGURE OUT WHY.

2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.

MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.

DRIVING VEHICLE WOULD NOT GET OUT OF FIRST GEAR. DECIDE TO GET VEHICLE HOME SO I TURNED AROUND AND FOUND THAT I DID NOT HAVE RESERVE ALSO. ON WAY BACK HOME TRANSMISSION MADE A LOUD CLUNKING SOUND AND THE CHECK ENGINE LIGHT CAME ON. WAS ABLE TO GET HOME AND PARK THE CAR. CALLED TOW TRUCK TO TAKE TO THE DEALERS. THIS VEHICLE ONLY HAS 23,773 MILES ON IT. DEALER HAD TO OVERHAUL 3-5-R CLUTCH HOUSING.

WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PRIOR TO THIS INCIDENT. LUCKILY, WE HAD OUR SEATBELTS ON BUT STILL SUFFERED NECK AND BACK PAIN WHICH WILL BE FURTHER EVALUATED BY A DOCTOR. WE BELIEVE OUR AIRBAGS WERE DEFECTIVE AND ARE GRAVELY UPSET AT THIS OCCURRENCE.

WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.