Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 25 of 141 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports3 injury reports
What owners actually said
141 reports
Mileage unknown · Jul 25, 2023
Air Bags
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. …
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The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11534325
Mileage unknown · Jun 22, 2023
Air Bags
Takata recall. The contact owns a 2016 Buick Enclave. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer …
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Takata recall. The contact owns a 2016 Buick Enclave. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
NHTSA ODI #11528278
65,000 miles · Oct 13, 2022
Electrical SystemPower Train
The contact owns a 2016 Buick Enclave. The contact stated that while accelerating, the fourth gear jumped to the fifth gear and was stuck. No warning lights illuminated. The vehicle was taken to the dealer where the transmission specialist test-drove the vehicle and was unable to duplicate the failure. The vehicle was then taken…
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The contact owns a 2016 Buick Enclave. The contact stated that while accelerating, the fourth gear jumped to the fifth gear and was stuck. No warning lights illuminated. The vehicle was taken to the dealer where the transmission specialist test-drove the vehicle and was unable to duplicate the failure. The vehicle was then taken to an independent mechanic where it was diagnosed that the gear was burnt, and the transmission needed to be replaced. Additionally, the contact stated that the air bag warning lights, charging system, and radio system malfunctioned. The contact stated that he suspects that the electrical system had malfunctioned however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure The failure mileage was approximately 65,000.
NHTSA ODI #11489195
Mileage unknown · Sep 4, 2022
Power Train
When stopped on a incline and you step on brake the transmission will go out of gear ,then when you start off you have to hold brake till transmission engages, it is really scary , I have almost rolled back into another car several times . Went back to place we bought the car new , they said it must be a safety feature, it is no…
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When stopped on a incline and you step on brake the transmission will go out of gear ,then when you start off you have to hold brake till transmission engages, it is really scary , I have almost rolled back into another car several times . Went back to place we bought the car new , they said it must be a safety feature, it is not ! My wife is scared to even drive , love the car except for this !
NHTSA ODI #11482861
118,949 miles · Feb 16, 2022
Engine
The contact owns a 2016 Buick Enclave. The contact stated that while accelerating from a complete stop uphill, with his children in the middle rear passenger’s seats, the vehicle stalled. The check engine warning light illuminated. The contact shifted to neutral and allowed the vehicle to roll downhill to the side of the road. T…
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The contact owns a 2016 Buick Enclave. The contact stated that while accelerating from a complete stop uphill, with his children in the middle rear passenger’s seats, the vehicle stalled. The check engine warning light illuminated. The contact shifted to neutral and allowed the vehicle to roll downhill to the side of the road. The contact turned off the vehicle for 10 minutes. The contact restarted the vehicle and was able to continue to drive to his destination; however, the failure reoccurred that night, upon accelerating uphill from a complete stop. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 118,949.
NHTSA ODI #11452224
Mileage unknown · Feb 2, 2022
Power Train
My car shutters and shakes when switching gear. My mechanic believes it’s transmission and or torque. My mechanic said he has fixed at least 6 of them recently as well and is very surprised there is no recall
NHTSA ODI #11449923
Mileage unknown · Sep 26, 2021
Seat BeltsInjury
Child became entrapped in 3rd row seatbelt, seatbelt was unable to be released from locked position and it wrapped so tight around the child his airway was cut off, it wouldn’t come from around him, and had to be cut off.
NHTSA ODI #11434440
45,000 miles · Mar 19, 2021
Visibility/wiper
WINDSHIELD WIPER AND WINDSHIELD CLEANER SWITCH WORKS AT TIMES THEN STOPS. THE OTHER DAY IT STARTED TO RAIN WHEN GOING HOME FROM MY WIFES DOCTOR APPOINTMENT. WE LUCKLY WERE ABLE TO PULL OVER. WIPER SWITCH WORKED 1 TIME SENCE THEN FUSES AND RELAYS GOOD
NHTSA ODI #11403944
Mileage unknown · Aug 20, 2020
Unknown Or Other
THE AIR CONDITIONER STOPPED WORKING AFTER AFTER 45K MILES. THIS COULD BE A SIMILAR PROBLEM GM IS EXPERIENCING WITH THEIR OTHER BRANDS FROM 2015 TO 2017. WE WOULD QUOTED THE REPAIR COSTS OF 1200. IT UNACCEPTABLE FOR THE AIR CONDITIONER TO STOP WORKING AFTER SUCH A SHORT PERIOD OF TIME DUE TO THE FACT WE LIVE IN A COOL TEMPERATU…
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THE AIR CONDITIONER STOPPED WORKING AFTER AFTER 45K MILES. THIS COULD BE A SIMILAR PROBLEM GM IS EXPERIENCING WITH THEIR OTHER BRANDS FROM 2015 TO 2017. WE WOULD QUOTED THE REPAIR COSTS OF 1200. IT UNACCEPTABLE FOR THE AIR CONDITIONER TO STOP WORKING AFTER SUCH A SHORT PERIOD OF TIME DUE TO THE FACT WE LIVE IN A COOL TEMPERATURE REGION OF THE NORTHEAST.
NHTSA ODI #11350465
Mileage unknown · Jun 19, 2020
Structure
CAR IS LEAKING FROM UNDER THE DRIVER SIDE UNDER THE DASH (BY YOUR FEET) AND ON THE PASSENGER SIDE UNDER THE DASH (BY YOUR FEET) I LIVE IN FLORIDA AND IT OFTEN RAINS. I'M CONCERNED ABOUT MOLD AND RUST OR ELECTRICAL PROBLEMS. IT APPEARS TO BE A COMMON PROBLEM IN GM VEHICLES. (GOOGLE SEARCH) SO WHY ISN'T GM RECALLING IT? *TR
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Consequence & remedy
Consequence: If the seat frame is not welded in the correct places, the seat may not perform as intended, and in the event of a crash, the seat occupant could be at an increased risk of injury.
Remedy: GM will notify owners, and dealers will inspect the third row left side lower seat frame, replacing it as necessary, free of charge. The recall began on January 29, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782 or Buick customer service at 1-800-521-7300. GM's number for this recall is 21930.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Consequence & remedy
Consequence: A wiper motor that overheats increases the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the windshield wiper motor cover assembly, free of charge. Owners are advised not to use their front windshield wipers until the wiper cover has been replaced. If weather conditions prevent operation of the vehicle without using the windshield wipers, GM will make arrangements to pick up the vehicle for servicing. The recall began on September 30, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15780.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2016 Buick Enclave Problems, Complaints & Recalls | Skip That Year