2015 Buick Enclave

MY HUSBAND WAS DRIVING OUR VEHICLE ON I-20 IN GEORGIA ON TUES 8/15. IT WAS AROUND 2:00PM, 90-95 DEGREES, NO CARS WITHIN A 1/2 MILE IN FRONT OR BEHIND. IT SOUNDED LIKE A SMALL EXPLOSION. SUNROOF SHATTERED OUTWARD. THE SHADE WAS PULLED SO GLASS DID NOT COME INTO THE PASSENGER SECTION. A FINE GLASS DUST CAME THROUGH THE SHADE. BUICK IS CLAIMING IT WAS HIT BY AN UNKNOWN IMPACT. THAT IS COMPLETELY UNTRUE. THERE WAS NO VEHICLE, PERSON OR EQUIPMENT ANYWHERE NEAR. IT WAS VERY DISCONCERTING AND THE STARTLE/DISTRACTION COULD HAVE CAUSED A SERIOUS ACCIDENT. PLEASE HELP GET CAR MANUFACTURERS TO CHANGE THE TYPE OF GLASS OR INSTALLATION SO THIS DOES NOT HAPPEN AGAIN. IN THE MEANWHILE, IT SHOULD BE THE MANUFACTURERS RESPONSIBILITY TO PAY FOR REPAIRS.

FORWARD COLLISION ALERT DOES NOT FUNCTION DESPITE BUICK DEALER'S INSPECTION AND ASSURANCE "IT'S WORKING PROPERLY." TRAVELING OVER 3,500 MILES RECENTLY, HAD TWO INCIDENTS WHERE TRAFFIC CAME TO A DEAD STOP OR WE WERE CUT OFF AND THE FRONT END COLLISION ALERT SHOULD HAVE EMITTED A WARNING -- WE WERE TRAVELING OVER 25 MPH -- AND IT DID NOTHING. TOOK TO THE GM/BUICK DEALER IN FT. LAUDERDALE, FL FOR INSPECTION/SERVICE AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR, IT HAD "OLD TECHNOLOGY". AGAIN, ON HE DRIVE FROM FLORIDA TO MICHIGAN, THE ALERT NEVER GAVE ANY WARNINGS WHEN TRAFFIC CAME TO A SUDDEN STOP OR WE WERE CUT OFF ON THE ROADWAY. GM/BUICK SOLD US A SAFETY FEATURE THAT SIMPLY DOES NOT WORK AND THEIR RESPONSE IS TO "BUY A NEWER BUICK WITH NEWER TECHNOLOGY." BAD BUSINESS, BAD FOR CONSUMER SAFETY, AND FALSE AND MISLEADING REPRESENTATION THAT WE HAVE A SAFETY FEATURE THAT DOES NOT APPEAR TO WORK.

2015 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END COLLISION ALERT SYSTEM IS DEFECTIVE AND DOES NOT FUNCTION IN ACCORDANCE WITH OPERATIONAL CRITERIA AS SET FORTH IN THE OWNER'S MANUAL. *SMD THE CONSUMER STATED HE AS WELL AS THE SALES AND SERVICE PERSONNEL REPEATEDLY ATTEMPTED TO TEST THE WARNING SYSTEM. HOWEVER, ALL INITIAL TESTING WAS UNSUCCESSFUL AS THERE WERE NO YELLOW OR RED LIGHT WINDSHIELD WARNING SIGNALS RESPONSE UNDER MULTIPLE TESTING CONDITIONS. IT WASN'T UNTIL THE SECOND TIME, THE PERSONNEL TESTED THE WARNING SYSTEM THAT THERE WAS ANY INDICATION THAT THE RED FLASHING ALERT SYSTEM ON THE WINDSHIELD WAS EVEN PARTIALLY OPERATIONAL. FURTHER, THERE WAS NO INDICATION THAT THE YELLOW FLASHING SIGNAL ON THE WINDSHIELD, WHICH WAS SUPPOSED TO ACTIVATE WHEN THE DRIVER IS FOLLOWING TOO CLOSELY WAS OPERATIONAL AT ANY TIME DURING THE TESTING. ALSO, AT THE TIME OF TESTING, THE RED LIGHT ALERT SIGNAL ON THE WINDSHIELD DID NOT ACTIVATE UNTIL THE VEHICLE AHEAD WAS APPROACHED AT A SPEED OF 25 MPH IN EXCESS OF THE LEADING VEHICLE SPEED AND ONLY WHEN THE APPROACHING VEHICLE WAS WITHIN 10 FEET OF THE REAR OF THE LEADING VEHICLE. *JB A GENERAL MOTORS FIELD ENGINEER COMPLETED A RIDE ALONG WITH THE CONSUMER TO DEMONSTRATE PROPER FUNCTION OF THE FORWARD COLLISION ALERT SYSTEM, AND IT WAS DETERMINED THE SYSTEM WAS OPERATING AS INTENDED. UPDATED 05/31/16.*JB

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT RESPONDED. THE FAILURE MILEAGE WAS 8,000...UPDATED 06/01/16 *BF ....UPDATED 06/15/16 *BF *TR

BOUGHT VEHICLE SEPTEMBER 7, 2015. VEHICLE FROM VERY START HAD VIBRATION, WIND TUNNEL SOUND, AND SHIMMY IN STEERING AT HIGHWAY SPEEDS. DRIVE VEHICLE FOR LONG PERIOD OF TIME YOU GET A HEADACHE. AFTER MANY ATTEMPTS DEALER COULD NOT FIX THIS. DEALERS ATTEMPTS TO REPAIR DROVE THREE OTHER ENCLAVES WHICH HAD SAME PROBLEM AND GMC ACADIA WITH SAME PROBLEM. TOLD THIS IS NORMAL FOR VEHICLE. I TRIED TO RETURN VEHICLE FOR MY TRADE IN. THEY SAID NO. GM DISTRICT REP. ALSO SAID VEHICLE IS NORMAL. I AM STUCK WITH THIS VEHICLE. GM KNOWS THEY HAVE PROBLEMS BUT DOES NOTHING.[XXX] *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF FUMES EMITTING INTO THE INTERIOR OF THE VEHICLE WHEN THE VENT CONTROLS HAD BEEN USED FROM A/C TO HEAT. THE CONTACT NOTICED THAT UPON THE WEATHER CHANGE WHEN THE HEAT WAS ACTIVATED, THE ODOR WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO TWO DEALERS, WHO WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A THIRD DEALER WHO WAS ABLE TO PROVIDE A DIAGNOSIS AND THEY CHANGED AN AIR FILTER BUT THE FAILURE CONTINUED WITH A RANDOM UNKNOWN STRONG ODOR, WHICH WAS AFFECTING THE CONTACTS EYES AND NOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE LANE DEPARTURE WARNING DOES NOT DOES NOT ACTIVATE UNTIL THE VEHICLE IS 12" OR SO INTO THE ON-COMING TRAFFIC LANE. THIS DELAY COULD BE TO LATE TO WARN THE DRIVER OF AN IMPENDING COLLISION. THIS HAPPENS ONLY WHEN THE LEFT SIDE (DRIVER'S SIDE) CROSSES INTO THE OTHER LANE. THE PASSENGER SIDE WORKS PERFECTLY. THIS HAPPENS ON ALL STREETS, HIGHWAYS, EXPRESS WAYS AT 35MPH OR HIGHER. GM HAS NO WAY TO RE-CALIBRATE THE SYSTEM SENSITIVITY.