2015 Buick Enclave

The contact owns a 2015 Buick Enclave. The contact stated that upon inspection it was discovered that the vehicle was leaking engine oil. Additionally, the second-row driver’s side seat belt buckle had fractured and was inoperable. No further information was available. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 270,000,

I took my car in for routine maintenance service and requested them to investigate a rattle noise when the car is started and when it idles. The vehicle was around 96K mile range. The repair center said it was the fuel injection system and it was normal. Fast forward to now, I have 111k miles, same rattle noise, and took my car back to shop for routine maintenance service and investigation into the rattle noise. It's the timing chain. Timing chain was stretched to the point where it couldn't be tightened and had to have over $4000 worth of repairs done to replace the chain and other damaged components. I pulled my owners manual and even searched online for the OEM recommended inspections for major components of my car and nothing about having timing chain inspected at any specific mileage point, or any other major components that could fail are listed for major components that could be inspected for wear and tear at said mileage milestones. The fact that prior year models had recalls due to failed timing chains, you'd expect to see following year cars, of the same body style, to have a heightened recommended inspection schedule to make sure the solution to the prior recall worked.

I started my car at a CVS parking lot. When I made a turn, the car was out of control and I couldn't stop or turn the car. My car hit other three cars in the parking lot and finally stopped. The OBD-II code check later indicated a "Engine misfire detected". I once got a recall letter from GM for the following issue. Not sure if this accident is related to this issue. "Inoperative purge solenoid that could lead to excessive fuel vapors entering the combustion chamber from the fuel tank. This condition could result in no start, idle stall and possible drivability issues such as hesitation." The good thing is nobody got hurt in this accident.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated the air bag warning light and the check engine warning had illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MINUTES AND THE STARTS, THE ENGINE LIGHT STAYS ON FOR A FEW MINUTES, MAYBE COUPLE HOURS OR FOR A DAY AND THEN CLEARS UP. I TOOK IT TO MY MECHANIC AND NO CODES CAME UP. MY MECHANIC SUGGESTED TO DO A FULL SERVICE ON MY CAR WHICH I DID AND STILL HAPPENING. THIS HAS HAPPENED SEVERAL TIMES, WHILE I'M ON HIGHWAY OR CITY STREETS. . VERY, VERY DANGEROUS. THE VIDEO AND PICTURES PROVIDED ARE FROM MARCH/02/20, BUT I HAVE THIS PROBLEM SINCE FALL LAST YEAR( IS WHEN I FIRST TOOK IT TO MY MECHANIC AND PERFORMED A FULL SERVICE, PICTURE PROVIDED) AND LAST TIME HAPPENED TO ME WAS JUNE/15/2020. *TR

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT THE ENGINE SHUT OFF AND THE VEHICLE WOULD NOT MOVE FORWARD. THE ENGINE RPMS REVVED UP WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AFTER AN HOUR WITH NO FURTHER ISSUES. THE FAILURE RECURRED SIX TIMES. THE DEALER (JERRY'S AUTOMOTIVE INC, 501 E 25TH ST, BALTIMORE, MD 21218 AND ANDERSON BUICK GMC 10125 YORK RD, COCKEYSVILLE, MD 21030 (443) 578-4924, WERE CONTACT BY PHONE AND STATED THE ISSUE WAS CAUSE BY THE BRAKE BOOSTER AND MASTER CYLINDER MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 48,000.

CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB

WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400 EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT