NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
14 reportsClear category filterMileage unknown · Feb 20, 2024
Electrical SystemLane Departure
The entire audio system went out, including the radio, blinkers, lane detection, crash detection, back up indicators, OnStar, anything related to any kind of sound whatsoever to the vehicle does not work. The issue that we have discovered is the wiring harnesses in the doors are filling with water and shorting the entire system.…
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The entire audio system went out, including the radio, blinkers, lane detection, crash detection, back up indicators, OnStar, anything related to any kind of sound whatsoever to the vehicle does not work. The issue that we have discovered is the wiring harnesses in the doors are filling with water and shorting the entire system.
NHTSA ODI #11572954
Mileage unknown · Apr 4, 2023
Electrical SystemUnknown Or Other
2015 Buick Enclave with 19k miles on it and the AC just broke and freon sprayed through the vents while driving. Almost caused an accident as we couldnt breathe and had to pull over.
NHTSA ODI #11515370
Mileage unknown · Dec 19, 2022
Electrical SystemLane Departure
Hello, I’m writing concerning my Buick Enclave 2015. We have had it to dealership for side detection system failure in the past & are now incurring the same failure again! This is a big safety concern & hazard. Poor workmanship on General Motors/Buick.
NHTSA ODI #11498063
Mileage unknown · Jul 9, 2022
Air BagsElectrical SystemSeat Belts
My light is on for airbag and I can’t seem to figure out maybe it’s seatbelt because it’s wrong it’s twisted and airbag says it’s off on passenger so I have a salvage title. Ty had a 2020 VW and a careless driver a young girl driving fast went airborne and left me without my brand new car and cars went off the top expensive it i…
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My light is on for airbag and I can’t seem to figure out maybe it’s seatbelt because it’s wrong it’s twisted and airbag says it’s off on passenger so I have a salvage title. Ty had a 2020 VW and a careless driver a young girl driving fast went airborne and left me without my brand new car and cars went off the top expensive it is not my fault this happened and I ended having to buy a used car and most all cars in DFW area high mileage n salvage I needed a car for my job in social services I do frontline work as u did during the pandemic that some idiot driver slammed into my other car I am a safe driver but these idiots on the road is the cause of all this. I need safety for my patients from mental health and other medical and I have children too so. I have also been treated like rudely by Buick and by the agent last third about a week or so ago. She said you have take it and it’s your responsibility to pay and that if I didn’t have the money it was up to me but i had to pay the cost. I said your saying I don’t have a airbag she no no that is not it and said my car was part of recalls but because it was salvage it was not covered and it was my responsibility. She was rude and so was the lady at freedom Buick in Dallas, Tx and she demanded the vin # I also feel I was discriminated because both women weee Anglo n I am Hispanic so.. it has been the most ugliest treatment ever and last time was today by a Anglo lady and I maybe more educated than her and the odiosity of her talking and tone was discriminatory she didn’t even say her name and only said she was some kind of supervisor at freedom dealer so that was today 7/9/22 so sad and she too said same as I told her I would let me leave dealership like that because I have a faulty airbag because of such reasons and she said no you can pay for it then we will look at it then that will go towards repairs again she discriminated and is not caring about injury or deaths so I am very sad this world is evil
NHTSA ODI #11473123
Mileage unknown · Oct 19, 2021
Electrical SystemLane DepartureUnknown Or Other
Sunday at 11 ish am eastern time I started the vehicle to get grocery items. The mileage was approximately 68680. The tire pressure warning light and air bag light came on along with the alerts to service air bag, side view collision, tire pressure, parking assist was shut off. The radio began to randomly shut off and reboot and…
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Sunday at 11 ish am eastern time I started the vehicle to get grocery items. The mileage was approximately 68680. The tire pressure warning light and air bag light came on along with the alerts to service air bag, side view collision, tire pressure, parking assist was shut off. The radio began to randomly shut off and reboot and the lower controls (heated seats, gate lift etc.) would not work, also the turn signal noise would go in and out. Tachometer and speedometer were slightly impacted. Monday I stopped at the dealer after making sure the battery connection was good- there has been no fluctuation of power according to the gauge or even how the items are alerting and the fact my door panel buttons to lock and unlock were not working. They were unable to detect an error with their handheld device even though all those alerts were going across the screen. Appt set for 10/20 at noon to go on the big computer (and probably cost my car payment just to see what is wrong) Today (I only have one car and was not offered a loaner even though we agreed it was a safety issue) the traction control light came on and off, the speedometer and tachometer were greatly impacted, the rear camera stated it needed servicing, my liftgate will not work even using the rear handle and sounds like there may be impact in the drivetrain happening as the gear select icon stayed on R for over 500 feet driving forward. There was no hard start, cold day or jump given- also compass is not working either. The radio will randomly say communication system is not working/connecting which appears to impact my OnStar. I have seen other issues for this year online and very concerned what electrical item it is going to impact next. I have children (K and college) and it is bad enough I HAVE to use my car to get to work. This will happen in park or going down the road at 55/60 and every speed between.
NHTSA ODI #11437404
95,000 miles · Jan 14, 2020
Air BagsElectrical SystemExterior Lighting
AIR BAG AND SIDE DECTION LIGHTS BLINK DON'T WORK AND HEADLIGHT DON'T WORK AND CAR STOPS RUNNING WIPERS ONLY WORK ON HIGH WATER POURS ON MY FOOT WHEN IT RAINS HAS TO IN TO SHOP AGAIN TOMMROW GAYLORD MICH
NHTSA ODI #11299292
83,800 miles · Dec 29, 2019
Electrical SystemElectronic Stability Control (esc)Engine
CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILL…
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CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB
NHTSA ODI #11291930
66,786 miles · Aug 29, 2019
Electrical System
WHILE SITTING AT A STOP AND THE VEHICLE IN THE PARK POSITION, THE LOCKS LOCKED, UNLOCKED, AND RELOCATED. AFTER INITIALLY FEELING THIS COULD BE A ONE TIME OCCURRENCE, IT HAPPENED ONCE AGAIN AND EXTENDED. THE SECOND OCCURRENCE HAPPENED ABOUT 7-9 TIMES BETWEEN LOCK AND UNLOCK. DURING THE SECOND OCCURRENCE, I NOTICED THE GEAR SHIFT …
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WHILE SITTING AT A STOP AND THE VEHICLE IN THE PARK POSITION, THE LOCKS LOCKED, UNLOCKED, AND RELOCATED. AFTER INITIALLY FEELING THIS COULD BE A ONE TIME OCCURRENCE, IT HAPPENED ONCE AGAIN AND EXTENDED. THE SECOND OCCURRENCE HAPPENED ABOUT 7-9 TIMES BETWEEN LOCK AND UNLOCK. DURING THE SECOND OCCURRENCE, I NOTICED THE GEAR SHIFT DISPLAY WAS FLASHING IN AND OUT OF PARK. MY CONCERN IS THIS MAY BE MORE OF A DISCONNECT IN THE GEAR SYSTEM THAT MAY MALFUNCTION WHEN DRIVING. WHILE THIS HAPPENED PARKED, WE HAD BEEN DRIVING AND CAME TO THE PARK POSITION WHILE SITTING IN A DRIVE THRU.
NHTSA ODI #11252355
60,000 miles · May 17, 2019
Electrical System
THE REAR DOOR TO MY VEHICLE WILL NOT STAY CLOSED SO I HAVE TO TURN OFF THE AUTO DOOR OPENER. I HAVE TO OPEN IT BY HAND AND NOT BY THE ELECTRIC KEY OPENER. I WAS ON A TRIP TO FLORIDA AND GOING 70 MILES PER HOUR AND THE BACK CAME OPEN. I TOOK IT TO COLONIAL AUTO WHERE I PURCHASED IT AND HE TOLD ME THAT IT WOULD BE BETWEEN 150.0…
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THE REAR DOOR TO MY VEHICLE WILL NOT STAY CLOSED SO I HAVE TO TURN OFF THE AUTO DOOR OPENER. I HAVE TO OPEN IT BY HAND AND NOT BY THE ELECTRIC KEY OPENER. I WAS ON A TRIP TO FLORIDA AND GOING 70 MILES PER HOUR AND THE BACK CAME OPEN. I TOOK IT TO COLONIAL AUTO WHERE I PURCHASED IT AND HE TOLD ME THAT IT WOULD BE BETWEEN 150.00 - 175.00 TO FIX IT BECAUSE HE SAID THAT HE THOUGHT THE LACK MAY BE OUT OF LINE THAT HE HAD SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM. IF THIS PROBLEM IS REPORTED TO BUICK THAN THEY NEED TO RECALL THEM TO BE CHECKED OR FIXED. I DON'T THINK I WILL EVER BUY ANOTHER BUICK AND WILL NOT BUY ANOTHER AUTO FROM THIS DEALER. I WENT OUT TO GET IN MY CAR FROM WORK AND THE BACK WAS OPENED. WHAT A JOKE THIS CAR HAS BECOME.
NHTSA ODI #11208208
157,710 miles · May 11, 2019
Electrical SystemEngine
MAY 11, 2011 I WENT TO WORK AND TURNED MY CAR OFF ONLY THE CAR DID NOT STOP IT CONTINUED TO RUN WITHOUT THE KEY IN THE SWITCH. I WAITED ALMOST AN HOUR AND TRIED IT AGAIN AND IT TURNED OFF. WHEN I LEFT WORK IT CRANKED RIGHT UP BUT WHEN I GOT HOME, IT WOULD NOT TURN OFF. I CALLED ONSTAR AND THEY TOLD ME BEFORE I HAD IT TOWED, I…
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MAY 11, 2011 I WENT TO WORK AND TURNED MY CAR OFF ONLY THE CAR DID NOT STOP IT CONTINUED TO RUN WITHOUT THE KEY IN THE SWITCH. I WAITED ALMOST AN HOUR AND TRIED IT AGAIN AND IT TURNED OFF. WHEN I LEFT WORK IT CRANKED RIGHT UP BUT WHEN I GOT HOME, IT WOULD NOT TURN OFF. I CALLED ONSTAR AND THEY TOLD ME BEFORE I HAD IT TOWED, I NEEDED TO DISCONNECT THE BATTERY. I CALLED A MECHANIC TO COME TO MY HOUSE AND HE DISCONNECTED ALTERNATOR AND BATTERY AND IT CONTINUED TO RUN. HE THEN HAD TO DISCONNECT THE CABLE ON THE POWER BOX UNDER THE HOOD BEFORE IT WOULD SHUT OFF. I CALLED TRIPLE A TO HAVE IT TOWED TO ABERNATHY CHERVELOT AND BUICK IN LINCOLNTON, NORTH CAROLINA.
NHTSA ODI #11207038
Official recalls
5May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Apr 14, 2022
General Motors, LLC (GM) is recalling certain 2015 Buick Enclave, Chevrolet Traverse and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the drivers air bag module, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Buick customer service at 1-800-521-7300; Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222366190.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jan 28, 2015
General Motors LLC (GM) is recalling certain model year 2015 Buick Enclave vehicles manufactured December 9, 2014, to January 14, 2015, 2015 Chevrolet Traverse vehicles manufactured December 9, 2014, to January 20, 2015, and 2015 GMC Acadia vehicles manufactured December 9, 2014, to January 16, 2015, and all equipped with Goodyear P255/65R18 Fortera HL tires. These vehicles are equipped with tires that may experience tread cracking. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or Less."
Consequence & remedy
Consequence: If the tire treads crack, a loss of tire pressure and possible tire failure may result, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the tires that were manufactured within a specific date range, free of charge. The rec all began on March 9, 2015. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 15025/15067. Note: This recall is for Goodyear P255/65R18 Fortera HL tires installed as original equipment. For tires that were purchased as replacement equipment, see recall 15T-002.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗