Engine. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports16 injury reports

What owners actually said

132 reports

102,103 miles · Jan 29, 2019

Electrical SystemInjury

POWER LIFTGATE IS NOT WORKING. IT COLLAPSED ON MY WIFES BACK AFTER SHE HAD OPENED IT TO GET GROCERIES.

NHTSA ODI #11172961

131,442 miles · Dec 18, 2018

Electrical System

POWER LIFTGATE MOTOR IS NOT WORKING. WHEN THE LIFTGATE WAS OPENED MANUALLY AFTER THE POWER LIFT DID NOT WORK A LOUD CLANKING ENSUED.

NHTSA ODI #11162177

69,000 miles · Oct 11, 2018

Unknown Or Other

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TAKATA RECALL: ON TWO DIFFERENT OCCASIONS, MY CAR STALLED WHILE I WAS IN MOTION. LUCKILY I WAS APPROACHING INTERSECTIONS WHERE I WAS REQUIRED TO STOP AND WAS ABLE TO DO SO. THE FIRST TIME IT HAPPENED, IT TOOK ME A MOMENT TO REALIZE THAT THE CAR HAD SHUT OFF AS ALL THE DASHBOARD READINGS WERE WORKING PROPERLY AND THE RADIO REMAINED ON. I FINALLY FIGURED OUT THAT THE CAR HAD STALLED AND, WHILE IT STARTED BACK UP, I WAS NERVOUS THAT IT WOULD HAPPEN AGAIN (MY DAUGHTER WAS IN THE CAR AND I WAS AFRAID OF CAUSING AN ACCIDENT. IT HAPPENED AGAIN TODAY, ALSO WHILE DRIVING MY DAUGHTER TO SCHOOL, BUT I STAYED ON QUIET STREETS IN THE EVENT THAT IT HAPPENED AGAIN. THIS IS VERY NERVE-WRACKING AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL REGARDING THIS ISSUE. SINCE THIS HAS HAPPENED, I'VE SEARCHED THIS PROBLEM OVER THE INTERNET AND HAVE FOUND MY EXPERIENCE IS NOT AN ISOLATED INCIDENT. WHAT IS EVEN MORE DISTURBING IS KNOWING THAT SOME PEOPLE HAVE BEEN TRAVELING AT VERY HIGH SPEEDS WHEN THIS HAS HAPPENED TO THEM...A HUGE LIABILITY ON GM'S PART WHICH I WOULD THINK THEY WOULD WANT TO RECTIFY RIGHT AWAY. LET'S HOPE THEY DO. THANK YOU FOR THE OPPORTUNITY TO SHARE AND I HOPE IT HELPS DRAW ATTENTION TO A VERY SERIOUS ISSUE.

NHTSA ODI #11139900

123,000 miles · Oct 11, 2018

Structure

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TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE VEHICLE WAS STATIONARY, THE LIFTGATE SLAMMED DOWN ON SEVERAL OCCASIONS AFTER BEING LIFTED. AS A RESULT, THE HATCHBACK BECAME INOPERABLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

NHTSA ODI #11139686

130,000 miles · Sep 30, 2018

EnginePower TrainUnknown Or Other

WHILE DRIVING DURING LIGHT ACCELERATION A MILD TO VIOLENT SHUDDER OCCURS CAUSING REDUCTION OR LOSS OF CONTROLL GM STATES ITS NORMAL. NO SPECIFIC SPEED HAPPENS ANY TIME AT RANDOM. AFTER RESEARCHING EXTENSIVELY IT IS A COMMON PROBLEM AMONG THIS LINE OF VEHICLES. VEHICLE IS AN ALL WHEEL DRIVE BUICK ENCLAVE PLATNUM EDITION. NO PROBL…

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NHTSA ODI #11132321

97,669 miles · Sep 27, 2018

Power TrainService Brakes

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I PURCHASED THIS CAR FROM SUNTRUP FORD WESTPORT IN JULY 2018. THE DAY I TOOK IT HOME I FOUND ONE ISSUE WITH THE RACK AND PINION AND IMMEDIATELY TOOK THE VEHICLE TO MY LOCAL MECHANIC TO BE LOOKED OVER. AFTER BEING GIVEN A LIST OF ISSUES I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THAT ALL OF THE ISSUES WOULD BE ADDRESSED AND FIXED. 2 MONTHS AND NO COMMUNICATION LATER I GET MY CAR BACK AND THE BRAKE BOOSTER STILL WAS NOT FIXED, MAKING THE CAR UNSAFE FOR MYSELF AND MY TWO CHILDREN TO BE IN. THE DEALERSHIP IS NOW REFUSING TO FIX THE BRAKE BOOSTER WHICH WAS ON THE ORIGINAL LIST OF THINGS WRONG WITH THE CAR AND MAKING IT UNSAFE TO DRIVE. THIS INCIDENT TOOK PLACE BETWEEN JULY 21ST 2018 TILL SEPT 26TH 2018

NHTSA ODI #11131912

80,000 miles · Aug 30, 2018

Electrical SystemEngineFuel/propulsion System

WHEN FILLING UP THE VEHICLE WITH GAS, IT IS FLOODING THE ENGINE... THERE IS ALSO ANOTHER ISSUE THAT WHEN YOU TURN OFF YOUR VEHICLE AND THE KEY IS OUT OF THE IGNITION, THE CAR AND RADIO STILL RUNS...APPARENTLY, THERE IS A FUSE BOX THAT IS CAUSING THIS PROBLEM.

NHTSA ODI #11123414

100,000 miles · Aug 17, 2018

Engine

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GM HAS KNOW ABOUT THE FAULTY TIMING CHAIN AND THE SEALS USED ON THE MOTOR FOR YEARS AND CONTINUED TO USE IT COSTING OWNERS THOUSANDS OF DOLLARS INSTEAD OF TAKING THE NECESSARY STEPS TO RESOLVE THE PROBLEM BEFORE CONTINUING THE MANUFACTURING PROCESS. I HAVE OIL LEAKING OUT FROM UNDER THE VEHICLE ON THE PASSENGER SIDE. THIS HAS CAUSED A LARGE AMOUNT OF OIL TO ACCUMULATE ON THE ENGINE,BRAKES AND UNDER CARRIAGE THAT POSSES A SAFETY HAZARD. I HAVE HAD TO CLEAN THIS OFF A FEW TIMES.

NHTSA ODI #11120725

99,650 miles · Jun 12, 2018

Electrical SystemElectronic Stability Control (esc)Engine

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MY 2012 BUICK ENCLAVE STARTED HAVING PROBLEMS ON FEB. 14TH. I WAS DRIVING MY DAUGHTER TO SCHOOL AND ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES (ALMOST LIKE THE SEATBELT SOUND) ' THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER IS SO LOW THAT I HAD TO LITERALLY FLOOR IT, IT WASN'T EVEN GOING 5 MILES AN HOUR, IT WAS HARD TO STEER AND THE BRAKES WERE HARD TO OPERATE --- ALL POWER FUNCTIONS GREATLY REDUCED. THEN THE ENGINE IDLES HARD. THIS VIDEO IS EXACTLY WHAT MY CAR DOES: [XXX] THERE IS NO RHYME OR REASON WHEN THIS HAPPENS---- VERY RANDOM. AFTER A FEW MINUTES, I WAS ABLE TO RESTART THE CAR AND DRIVE IT TO THE DEALERSHIP (THE ENGINE LIGHT WAS STILL ON). SINCE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM, THEY WERE UNABLE TO DETERMINE THE CAUSE FOR THE PROBLEM. SINCE THEN, THIS HAS HAPPENED 10+ TIMES. RECENTLY I WAS GOING ABOUT 75 MILES AN HOUR, ON THE INTERSTATE, THE CAR CHIMED, ALL THE SAME THINGS ON THE DASH BOARD, I WENT FROM 75 TO 20 IN SECONDS. YESTERDAY (6/11/18) WAS THE LAST STRAW. I WAS GOING 45/50 ON A MAJOR ROADWAY WHEN MY CAR STOPPED WORKING AGAIN. THERE WAS NO SHOULDER TO GET TO - AN 18-WHEELER CARRYING A LARGE TRACTOR HAD TO SWING INTO THE NEXT LANE TO AVOID HITTING ME. IT IS ONLY BY GOD'S GRACE THAT NO ONE WAS HURT YESTERDAY. ONCE THE CHIME SOUNDS, THE CAR LITERALLY STOPS WORKING. THIS IS A VERY DANGEROUS PROBLEM AND IN LOOKING ON THE INTERNET IT IS NOT UNCOMMON TO GMC VEHICLES. I HAVE CHILDREN AND DO NOT FEEL SAFE DRIVING THIS CAR. I DON'T UNDERSTAND WHY GMC HAS NOT IDENTIFIED THE PROBLEM. I FOUND THIS VIDEO ON-LINE THAT SEEMS TO IDENTIFY THE PROBLEM. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI #11101482

32,000 miles · May 23, 2018

Steering

POWER STEERING FAILURE IN THE MIDDLE OF A TURN ONTO LOCAL HIGHWAY, STEERING WHEEL SUDDENLY BECAME STIFF AND IMPOSSIBLE TO TURN ' I WAS ALMOST GOT HIT BY A TRUCK! LATER ON I HAD SIMILAR ISSUES INTERMITTENTLY. SOMETIMES POWER STEERING WORKS BUT MANY OTHER TIMES DOESN'T. THIS HAPPENED AFTER A WINTER SNOWSTORM WHEN I LEFT THE CAR…

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NHTSA ODI #11097560

Official recalls

21V782000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module

Oct 7, 2021

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Air Bags:frontal

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

12V151000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts:pretensioner