2003 Buick Century

My vehicle was receiving a PA state required annual mechanical safety inspection by an ASE certified mechanic. I was informed that the "sway bar" which stabilizes the steering system had failed, and as a critical part of the steering operation, the vehicle could not pass a PA state mechanical safety inspection. I had the "sway bar" replaced with the GM re-designed part at considerable expense to pass the PA state safety inspection. The ASE certified mechanic advised me that he had replaced many mechanical failures like mine (broken lug ends) before GM changed the design to one that could withstand the application (a solid forging as opposed to a sheet metal fabrication). I wrote to the CEO of Buick/GM (see attached letter) to request an explanation as to why a known safety defect like the "sway bar" was not recalled when it was first discovered, resulting in a re-design of the "sway bar" for subsequent production models. I received a telephone response from the GM Executive Team, who called himself "Debbie", at 1.855.880.1500, extension 5917674, Reference Number [XXX], on 26 July 2023. "Debbie" refused to document GM's position on this issue in writing, and only emphasized that a safety recall with this known safety issue was never issued. It appears that GM has deceived the NTHSA and gotten away with a cover-up. Regardless of the time that GM has kept this hidden from the NHTSA, GM should be required to recall all affected vehicles and repair them at their expense. Thank you. [XXX] PE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE ENGINE LIGHT AND GAS LIGHT CAME ON. CODE READ AT AUTOZONE INDICATED PO135- OXYGEN SENSOR. TWO DAYS LATER, BOTH CHECK ENGINE LIGHTS CAME ON, SECURITY, BATTERY AND GAS LIGHTS. EVEN REVVED UP AND HAD OTHER ISSUES WITH FUEL ECONOMY AND COMPRESSOR KICKING ON AND FAILING TO START. OTHER ISSUES, POPPING NOISE WHEN TURNING STEERING WHEEL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER OFFERED A LOYALYTY CERTIFICATE A LEASED VEHUCLE OR A POSSIBLE REIMBURSEMENT OF 500.00 FOR REPAIRS. NEITHER OF THE REMEDIES SATISFIED THE CONSUMER. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPAIRED AT NO COST OR BE REIMBURSED 3,500.

TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO DECELERATE AND JERK VIOLENTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE POWER STEERING WHEN MAKING A TURN OR APPROACHING A TRAFFIC LIGHT. THE VEHICLE WAS DIAGNOSED BY THE DEALER MORE THAN FIVE TIMES AND THE RACK AND PINION WAS REPLACED, BUT THE FAILURES PERSISTED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT WAS DRIVING VARIOUS SPEEDS WITH THE HEADLIGHTS IN ACTIVATION. SUDDENLY, THE HEADLIGHTS BECAME INOPERATIVE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION AND AFTER SEVERAL ATTEMPTS THE HEADLIGHTS BEGAN TO OPERATE. THE FAILURE OCCURRED INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE HEADLIGHT SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. UPDATED 2/23/11 *CN ALSO, THE FRONT COIL SPRINGS WERE REPLACED. UPDATED 05/31/11