NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
218 reportsMileage unknown · Sep 15, 2003
Fuel System, Gasoline
HOSE DISCONNECTED FROM THE GAS FILTER CAUSED GASOLINE TO LEAK FROM THE VEHICLE.*MR THE CONSUMER MANAGED TO RECONNECT THE HOSE TO THE FILTER WHICH TEMPORARILY REMEDIED THE PROBLEM. AT A REPAIR SHOP, A NEW FILTER WAS INSTALLED WHEN THE MECHANIC INSTALLED THE FUEL FILTER. CONSUMER NOTICED THE CONNECTION FROM THE RUBBER HOSE TO THE …
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HOSE DISCONNECTED FROM THE GAS FILTER CAUSED GASOLINE TO LEAK FROM THE VEHICLE.*MR THE CONSUMER MANAGED TO RECONNECT THE HOSE TO THE FILTER WHICH TEMPORARILY REMEDIED THE PROBLEM. AT A REPAIR SHOP, A NEW FILTER WAS INSTALLED WHEN THE MECHANIC INSTALLED THE FUEL FILTER. CONSUMER NOTICED THE CONNECTION FROM THE RUBBER HOSE TO THE FILTER WAS ONLY A PLASTIC SNAP AND NOT A SOLID CONNECTION LIKE THE OTHER END OF THE FILTER THAT GOES TO THE ENGINE. CONSUMER FELT THE PLASTIC SNAP COULD SNAP AGAIN AND CAUSE SERIOUS OR DEADLY INJURIES. *PH *JB
NHTSA ODI #10040216
101,000 miles · Sep 4, 2003
Seat Belts
THE REAR MIDDLE SEAT BELT DIDN'T TIGHTEN OR HOLD IT'S POSITION. THE CAR SEAT MOVED. *SCC *JB
NHTSA ODI #10026657
Mileage unknown · Aug 18, 2003
Service Brakes, AirCrash
FAILURE OF BRAKES AND ABS SYSTEM ON MY 1998 BUICK CENTURY. I HAVE BEEN INVOLVED IN A ACCIDENT DUE TO THIS. I HAD THIS PROBLEM WITH THE CAR WHEN I FIRST PURCHASED IT AND I HAD IT WORKED ON. BUT YET IT HAPPENED AGAIN, DUE TO THE BRAKES FAILING AND NOW I WAS INVOLVED IN AN ACCIDENT. *AK
NHTSA ODI #10033023
Mileage unknown · Aug 14, 2003
Engine And Engine CoolingFuel System, Gasoline
CONSUMER IS HAVING PROBLEMS WITH FUEL INJECTION SYSTEM:INJECTORS. ONE YEAR AGO SHE HAD THEM REPLACED BY THE LOCAL MECHANIC, THEN TWICE THEY WERE CLEANED BY THE DEALER. AFTERWARDS, SHE HAD TO HAVE 3 OF THEM REPLACED. ALL OF THIS BECAUSE THE ENGINE LIGHT CAME ON, STATING THAT ENGINE NEEDED TO BE SERVICED SOON. ALL OF T…
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CONSUMER IS HAVING PROBLEMS WITH FUEL INJECTION SYSTEM:INJECTORS. ONE YEAR AGO SHE HAD THEM REPLACED BY THE LOCAL MECHANIC, THEN TWICE THEY WERE CLEANED BY THE DEALER. AFTERWARDS, SHE HAD TO HAVE 3 OF THEM REPLACED. ALL OF THIS BECAUSE THE ENGINE LIGHT CAME ON, STATING THAT ENGINE NEEDED TO BE SERVICED SOON. ALL OF THIS STARTED WHEN VEHICLE STARTED TO JERK, AND SHE HAD IT CHECKED. CONSUMER WOULD LIKE TO HAVE HELP WITH ALL OF THIS SERVICING.*AK
NHTSA ODI #10033977
28,331 miles · Jul 11, 2003
Service Brakes, Hydraulic
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING, BRAKE FLUID LEAKED FROM THE REAR WHEEL CYLINDER. DEALER NOTIFIED. *AK THE CONSUMER FELT THAT GM PARTS WERE OF POOR QUALITY, AS HE OWNED A BUICK BEFORE, THAT HAD A NUMBER OF PROBLEMS AT LOW MILEAGE. THE SERVICE DEALER TOLD THE CONSUMER THAT THE HOT CLIMATE CAUSED THE R…
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CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING, BRAKE FLUID LEAKED FROM THE REAR WHEEL CYLINDER. DEALER NOTIFIED. *AK THE CONSUMER FELT THAT GM PARTS WERE OF POOR QUALITY, AS HE OWNED A BUICK BEFORE, THAT HAD A NUMBER OF PROBLEMS AT LOW MILEAGE. THE SERVICE DEALER TOLD THE CONSUMER THAT THE HOT CLIMATE CAUSED THE RUBBER INSIDE OF THE WHEEL CYLINDERS TO CRACK. *SCC *JB
NHTSA ODI #10027079
55,000 miles · Apr 19, 2003
Electrical System
FRONT DAY-TIME LIGHT/SIGNAL SOCKETS ARE OVERHEATING AND BURNING THE PLASTIC PARTS OF SOCKET & BULB. REPLACED BULB+SOCKET PRODUCED THE SAME RESULTS WITHIN SEVERAL WEEKS. DEALER DOES NOT WANT TO INVESTIGATE UNLESS PAID. GM SAYS CAR OUT OF WARRANTY. BURNING SMELL WAS DETECTED ABOUT TWO YEARS AGO BUT COULDN'T LOCATE THE SOURCE, ON…
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FRONT DAY-TIME LIGHT/SIGNAL SOCKETS ARE OVERHEATING AND BURNING THE PLASTIC PARTS OF SOCKET & BULB. REPLACED BULB+SOCKET PRODUCED THE SAME RESULTS WITHIN SEVERAL WEEKS. DEALER DOES NOT WANT TO INVESTIGATE UNLESS PAID. GM SAYS CAR OUT OF WARRANTY. BURNING SMELL WAS DETECTED ABOUT TWO YEARS AGO BUT COULDN'T LOCATE THE SOURCE, ONLY AFTER THE FLASHER FAILED. BULB WAS STILL FUNCTIONING BUT THE ELECTRIC CONTACTS DID NOT FUNCTION. *JB
NHTSA ODI #10016197
76,020 miles · Feb 22, 2003
Engine And Engine Cooling
I OWN A 1998 BUICK CENTURY CUSTOM. I AM THE ORIGINAL OWNER AND AM VERY GOOD ABOUT PROPER MAINTENANCE. LAST WEEK MY HUSBAND NOTICED A FEW DROPS OF COOLANT ON THE GARAGE FLOOR. HE CLEANED IT UP AND AGIN THE NEXT DAY, A FEW MORE DROPS. HE CHECKED THE HOSE CLAMPS AND HOSE CONDITIONS, THEY WERE FINE. HE CHECKED THE RESERVOIR WHE…
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I OWN A 1998 BUICK CENTURY CUSTOM. I AM THE ORIGINAL OWNER AND AM VERY GOOD ABOUT PROPER MAINTENANCE. LAST WEEK MY HUSBAND NOTICED A FEW DROPS OF COOLANT ON THE GARAGE FLOOR. HE CLEANED IT UP AND AGIN THE NEXT DAY, A FEW MORE DROPS. HE CHECKED THE HOSE CLAMPS AND HOSE CONDITIONS, THEY WERE FINE. HE CHECKED THE RESERVOIR WHERE YOU PUT IN DEXCOOL, IT WAS DRY. HE FILLED THE RESERVIOR AND DROVE THE CAR IMMEDIATELY TO OUR LOCAL MECHANIC SO WE WOULD NOT DO ANY ENGINE DAMAGE. AFTER 2 DAYS AND $800, THE CAR HAS BEEN FIXED. NOW I NOTICE WHEN SEARCHING THE WEB, THERE ARE THOUSANDS OF REPORTS VERY SIMILAR TO MINE. UNFORTUNATELY, I ALSO NOTICED MANY WHERE THERE WERE FIRES OR ACCIDENTS. GM HAS TO FIX THIS AND AT LEAST PARTIALLY REIMBURSE THOSE LIKE ME WHO HAVE HAD TO PAY MAJOR REPAIR BILLS.
NHTSA ODI #10008001
Mileage unknown · Feb 21, 2003
Electrical System
THE VEHICLE EXPERIENCED A PROBLEM WITH THE GEAR SHIFT DUE TO A FAULTY ELECTRONIC SYSTEM PROBLEM. *JB
NHTSA ODI #10009041
78,126 miles · Dec 27, 2002
Steering
RACK AND PINION STEERING PROBLEM. DEALER WAS CONTACTED, AND HAD FOUND THAT PROBLEM WAS FIXED. ALSO THERE WAS A RECALL ON DIFFERENT MAKES AND MODELS WITH SAME PROBLEM; BUT, HIS VEHICLE WAS NOT INCLUDED DUE TO VIN. TS...*AK
NHTSA ODI #10001541
Mileage unknown · Dec 10, 2002
Steering
CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#02V286000 POWER STEERING. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS
NHTSA ODI #8024069
NHTSA investigations
4EA03019 · Power Rack And Pinion Steering Failure
Opened Sep 15, 2003 · Closed Dec 18, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Additional source detail variants (2)
Steering
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA99024 · Windshield Wiper
Opened Aug 20, 1999 · Closed Jan 13, 2000
Status: closed (inferred from source dates) · Visibility
BY LETTER DATED DECEMBER 12, 1999, GM NOTIFIED NHTSA OF ITS PLANS TO CONDUCT A SAFETY RELATED DEFECT CAMPAIGN TO REMEDY 155,149 OF THE SUBJECT VEHICLES.THE VEHICLE POPULATION FOR THE CAMPAIGN INCLUDES THE 1997 BUICK REGAL/CENTURY AND PONTIAC GRAN PRIX MODELS BUILT DURING THE PERIOD FROM THE START OF PRODUCTION THROUGH MAY 1, 1997.GM DETERMINED THAT THE WIPERS INSTALLED PRIOR TO THIS DATE COULD STOP WORKING, USUALLY DURING HEAVY LOAD CONDITIONS, DUE TO SEPARATION BETWEEN THE DRIVE PIN AND THE CRESCENT IN THE WIPER CRANK ARM ASSEMBLY.EFFECTIVE MAY 1, 1997,GM CORRECTED THIS PROBLEM IN PRODUCTION BY MODIFYING THE DRIVE PIN AND STRENGTHENING THE CRESCENT.THESE SAME IMPROVED PARTS WILL BE INSTALLED IN THE VEHICLES TO BE RECALLED.THE SCOPE OF THE CAMPAIGN WILL INCLUDE ALL VEHICLES PRODUCED PRIOR TO THE MAY 1, 1997 CORRECTION (THE OLDSMOBILE INTRIQUE PRODUCTION DID NOT START UNTIL AFTER MAY 1, 1997, AND IS THEREFORE NOT INCLUDED).VEHICLES WITH THE SCOPE OF THIS INVESTIGATION AND PRODUCED AFTER MAY 1, 1997, CONTAIN THE MORE ROBUST CRESCENT AND IMPROVED PIN DESIGN AND ARE NOT INCLUDED IN THE RECALL CAMPAIGN.ODI WILL CONTINUE TO MONITOR COMPLAINT REPORTS ON THE VEHICLES PRODUCED AFTER MAY 1, 1997 AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.BASED ON GM'S RECALL ACTION (ODI 99V-348) THIS INVESTIGATION IS CLOSED.
PE99028 · Windshield Wiper
Opened Apr 16, 1999 · Closed Aug 20, 1999
Status: closed (inferred from source dates) · Visibility
INCIDENTS OF WIPER FAILURE (OWNER REPORTS AND WARRANTY) ARE VERY HIGH, AND MANY OF THE REPORTS INDICATE THAT THE FAILURES ARE STILL OCCURRING IN 1999.
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