TL*THE CONTACT OWNS A 1998 BUICK CENTURY. AFTER PURCHASING THE VEHICLE ON SEPTEMBER 7, 2008, THE CONTACT NOTICED THE VEHICLE SWAYING FROM LEFT TO RIGHT. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP TO REPLACE THE TIRES AND THE MECHANIC STATED THAT THE SWAY BAR FAILED ON THE PASSENGER SIDE. THE MECHANIC CALLED THE MANUFACTURER A…
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TL*THE CONTACT OWNS A 1998 BUICK CENTURY. AFTER PURCHASING THE VEHICLE ON SEPTEMBER 7, 2008, THE CONTACT NOTICED THE VEHICLE SWAYING FROM LEFT TO RIGHT. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP TO REPLACE THE TIRES AND THE MECHANIC STATED THAT THE SWAY BAR FAILED ON THE PASSENGER SIDE. THE MECHANIC CALLED THE MANUFACTURER AND LOCAL PART STORES, BUT NONE OF THEM HAD THE NECESSARY PART FOR THE REPAIR BECAUSE IT WAS ON BACK ORDER. THE CURRENT AND FAILURE MILEAGES WERE 145,000.
NHTSA ODI #10241757
49,000 miles · Jul 21, 2004
Suspension
WHILE DRIVING AT ANY SPEED, CONSUMER CAN HEAR A DISTINCT POPPING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER HAS EXAMINED THE VEHICLE AND CANNOT LOCATE THE PROBLEM. ALSO, THE DEALER HAS REPLACED THE SHOCKS ON THE FRONT END. *LA
NHTSA ODI #10083438
30,100 miles · Oct 15, 2003
SteeringSuspension
WHILE DRIVING CONSUMER HEARD A LOUD NOISES FROM REAR SUSPENSION. *AK THE ROD SPINDLE ROD SHEARING CAUSED BY CHATTING AGAINST RIGHT STABILIZER SHAFT MOUNTING BOLT STOP. (INBOARD SIDE OF THE REAR SUSPENSION SUPPORT) THE RIGHT SIDE HAD INSUFFICIENT CLEARANCE. *SCC *JB
NHTSA ODI #10034361
54,696 miles · Mar 14, 2002
Power TrainSeat BeltsSeats
THE VEHICLE DRIFTED TO THE LEFT, NOISES SEEMED TO HAVE BEEN COMING FROM THE STEERING, THE POWER STEERING LOCKED UP, THE RACK AND PINION HAD GONE OUT AND LEAKED, THE A/C CONTROL WAS INOPERATIVE, THE SEAT BELT BUTTON LATCH HAD FALLEN AND THE BUTTON WAS MISSING, THE WHEEL ALIGNMENT WAS OUT OF SPECIFICS, THE DRIVER DOOR WAS HARD TO …
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THE VEHICLE DRIFTED TO THE LEFT, NOISES SEEMED TO HAVE BEEN COMING FROM THE STEERING, THE POWER STEERING LOCKED UP, THE RACK AND PINION HAD GONE OUT AND LEAKED, THE A/C CONTROL WAS INOPERATIVE, THE SEAT BELT BUTTON LATCH HAD FALLEN AND THE BUTTON WAS MISSING, THE WHEEL ALIGNMENT WAS OUT OF SPECIFICS, THE DRIVER DOOR WAS HARD TO OPEN, THE PANEL HAD MOVED WHEN THE WINDOW WAS ROLLED DOWN, THE POWER WINDOW(S) WERE INOPERATIVE, THE SHIFTER GOES IN AND OUT, THE RIGHT FRONT DOOR EXTERIOR TRIM WAS HARD TO OPEN, THE PASSENGERS SEAT COUSHIN WAS TOO SOFT AND HAD COLLAPSED, AND THE DOOR'S MIRROR WAS LOOSE. THE SERVICE DEALER HAD FOUND NO PROBLEMS WITH THE STEERING. SCC
NHTSA ODI #566331
Mileage unknown · Oct 18, 2000
Service Brakes, HydraulicSteeringSuspension
POWER STEERING MECHANISM MOANS, GRAONS, AND SHUDDERS, STEERING WHEEL HARD TO TURN AND FLUID LEVELS DROP. ACCORDING TO THEIR SERVICE MANAGER, THE POWER STEERING PUMP SYSTEM HAS A FACTORY DEFECT. ENGINEERS HAVE BEEN TRYING FIVE YEARS TO RESOLVE, THEY CANNOT FIX PROBLEM. BRAKE SYSTEM HAS ABNORMAL WEAR FOR AGE OF CAR, ROTORS HAVE B…
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POWER STEERING MECHANISM MOANS, GRAONS, AND SHUDDERS, STEERING WHEEL HARD TO TURN AND FLUID LEVELS DROP. ACCORDING TO THEIR SERVICE MANAGER, THE POWER STEERING PUMP SYSTEM HAS A FACTORY DEFECT. ENGINEERS HAVE BEEN TRYING FIVE YEARS TO RESOLVE, THEY CANNOT FIX PROBLEM. BRAKE SYSTEM HAS ABNORMAL WEAR FOR AGE OF CAR, ROTORS HAVE BEEN TURNED AND GROUND TWICE IN 18 MONTHS. FRONT-END COMPONENTS HAVE BROKEN NAMELY ROCKER ARM ASSEMBLY IN FIRST 100 MILES AND REMAINED BROKE FOR 28,000 MILES. NUTS AND BOLTS HAVE FALLEN OUT OF THE FRONT END SUSPENSE SYSTEM. (TIRESIZE: P205/70R15) (TIRESIZE: P205/70R15)( DOT NUMBER: TIRE SIZE: P205/70R15 )
NHTSA ODI #734680
Mileage unknown · Jun 12, 2000
Suspension
I AM NOT REPORTING A "FAILURE" PER SE. I AM EXPERIENCING THE PROBLEM DESCRIBED IN SB606088, DESCRIBED AS "STEERING SHUDDER OR VIBRATION AT LOW SPEED (REPLACE POWER STEERING LINES)." HOWEVER, THE DEALER DESCRIBED REFUSES TO REPAIR THE PROBLEM, CLAIMING INABILITY TO VERIFY THE PROBLEM. AS I EXPLAINED, HOWEVER, THE PROBLEM IS IN…
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I AM NOT REPORTING A "FAILURE" PER SE. I AM EXPERIENCING THE PROBLEM DESCRIBED IN SB606088, DESCRIBED AS "STEERING SHUDDER OR VIBRATION AT LOW SPEED (REPLACE POWER STEERING LINES)." HOWEVER, THE DEALER DESCRIBED REFUSES TO REPAIR THE PROBLEM, CLAIMING INABILITY TO VERIFY THE PROBLEM. AS I EXPLAINED, HOWEVER, THE PROBLEM IS INTERMITTENT, SO THERE IS NO REASON TO EXPECT THAT THE PROBLEM CAN BE VERIFIED ON ANY PARTICULAR OCCASION. CAN YOU HELP IN GETTING THE DEALER TO REPAIR THIS DEFECT? *AK
NHTSA ODI #723946
Mileage unknown · Jun 29, 1999
Fuel System, GasolineSuspensionUnknown Or Other
ENGINE CHECK LIGHT STAYED ON, AND VEHICLE VIBRATED. ALSO, DEALER HAS REPLACED THE FUEL INJECTORS. *AK
NHTSA ODI #841343
Mileage unknown · Jun 2, 1998
Suspension
WHILE DRIVING VEHICLE AT 70 MPH VEHICLE PULLS TO RIGHT. PROBLEM HAS OCCURRED ON SEVERAL OCCASIONS. DEALERS ARE UNABLE TO CORRECT PROBLEM. *AK
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES DO NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE VERTICAL HEAD LAMP ADJUSTING DEVICE MAY NOT BE CALIBRATED PROPERLY.
Consequence & remedy
Consequence: DRIVER VISIBILITY MAY BE IMPAIRED INCREASING THE RISK OF A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH AN OWNER'S MANUAL INSERT CONTAINING INSTRUCTIONS FOR OPTICALLY AIMING THE HEADLAMPS.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OWNER MANUALS DO NOT CONTAIN THE REQUIREMENT INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE. THIS DOES NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY NOT BE ABLE TO PROPERLY AIM THE HEADLIGHTS.
Remedy: OWNERS WILL BE MAILED AN OWNER MANUAL'S INSERT WHICH CONTAINS THE APPROPRIATE INFORMATION.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA03019 · Power Rack And Pinion Steering Failure
Opened Sep 15, 2003 · Closed Dec 18, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Additional source detail variants (2)
Steering
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA99024 · Windshield Wiper
Opened Aug 20, 1999 · Closed Jan 13, 2000
Status: closed (inferred from source dates) · Visibility
BY LETTER DATED DECEMBER 12, 1999, GM NOTIFIED NHTSA OF ITS PLANS TO CONDUCT A SAFETY RELATED DEFECT CAMPAIGN TO REMEDY 155,149 OF THE SUBJECT VEHICLES.THE VEHICLE POPULATION FOR THE CAMPAIGN INCLUDES THE 1997 BUICK REGAL/CENTURY AND PONTIAC GRAN PRIX MODELS BUILT DURING THE PERIOD FROM THE START OF PRODUCTION THROUGH MAY 1, 1997.GM DETERMINED THAT THE WIPERS INSTALLED PRIOR TO THIS DATE COULD STOP WORKING, USUALLY DURING HEAVY LOAD CONDITIONS, DUE TO SEPARATION BETWEEN THE DRIVE PIN AND THE CRESCENT IN THE WIPER CRANK ARM ASSEMBLY.EFFECTIVE MAY 1, 1997,GM CORRECTED THIS PROBLEM IN PRODUCTION BY MODIFYING THE DRIVE PIN AND STRENGTHENING THE CRESCENT.THESE SAME IMPROVED PARTS WILL BE INSTALLED IN THE VEHICLES TO BE RECALLED.THE SCOPE OF THE CAMPAIGN WILL INCLUDE ALL VEHICLES PRODUCED PRIOR TO THE MAY 1, 1997 CORRECTION (THE OLDSMOBILE INTRIQUE PRODUCTION DID NOT START UNTIL AFTER MAY 1, 1997, AND IS THEREFORE NOT INCLUDED).VEHICLES WITH THE SCOPE OF THIS INVESTIGATION AND PRODUCED AFTER MAY 1, 1997, CONTAIN THE MORE ROBUST CRESCENT AND IMPROVED PIN DESIGN AND ARE NOT INCLUDED IN THE RECALL CAMPAIGN.ODI WILL CONTINUE TO MONITOR COMPLAINT REPORTS ON THE VEHICLES PRODUCED AFTER MAY 1, 1997 AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.BASED ON GM'S RECALL ACTION (ODI 99V-348) THIS INVESTIGATION IS CLOSED.
PE99028 · Windshield Wiper
Opened Apr 16, 1999 · Closed Aug 20, 1999
Status: closed (inferred from source dates) · Visibility
INCIDENTS OF WIPER FAILURE (OWNER REPORTS AND WARRANTY) ARE VERY HIGH, AND MANY OF THE REPORTS INDICATE THAT THE FAILURES ARE STILL OCCURRING IN 1999.
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