I PURCHASED A NEW 2009 BRISTOL BAY 3420BH IN SEPTEMBER OF 2009. TO DATE, I HAVE LESS THAN 3,000 MILES ON THE UNIT. THE SUNNYBROOK RV., INC. PROVIDED TIRES (LOAD STAR KARRIER TIRES (ST235/80R16)) ON THE UNIT HAVE DEVELOPED BLISTERS ON THE SIDEWALLS. UPON INVESTIGATION, THIS IS A KNOWN PROBLEM WITH THESE TIRES. IT APPEARS THAT…
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I PURCHASED A NEW 2009 BRISTOL BAY 3420BH IN SEPTEMBER OF 2009. TO DATE, I HAVE LESS THAN 3,000 MILES ON THE UNIT. THE SUNNYBROOK RV., INC. PROVIDED TIRES (LOAD STAR KARRIER TIRES (ST235/80R16)) ON THE UNIT HAVE DEVELOPED BLISTERS ON THE SIDEWALLS. UPON INVESTIGATION, THIS IS A KNOWN PROBLEM WITH THESE TIRES. IT APPEARS THAT SUNNYBROOK RV, INC. IS KNOWINGLY AND WILLFULLY EQUIPPING THEIR RV UNITS WITH DEFECTIVE AND/OR INFERIOR TIRES. THIS CREATES AN UNACCEPTABLE SAFETY HAZARD FOR MYSELF AND MY FAMILY. THIS SITUATION ALSO GREATLY DIMINISHES AN OTHERWISE QUALITY PRODUCT. IT IS TROUBLESOME THAT CORNERS WERE CUT IN THE NAME OF SAFETY JUST TO INCREASE THE BOTTOM LINE. I ATTEMPTED TO RECTIFY THIS SITUATION THROUGH MY LOCAL AUTHORIZED SUNNYBROOK DEALER, AMERICAN TRUCK AND RV WHO ARE LOCATED IN SAN ANGELO, TX. THE AUTHORIZED DEALER PROMPTLY CONTACTED SUNNYBROOK ABOUT THIS SITUATION. THE SUNNYBROOK REPRESENTATIVE ADVISED THE AUTHORIZED DEALER TO TELL ME TO DIRECTLY CONTACT THE SUNNYBROOK TIRE SUPPLIER ' LOAD STAR TIRES. I CONTACTED THE TIRE SUPPLIER AND WAS TOLD THERE WAS NOTHING THEY COULD DO. I AM GRATEFUL TO MY LOCAL AUTHORIZED DEALER FOR THEIR ASSISTANCE IN THIS MATTER, BUT ON THE OTHER HAND SUNNYBROOK'S ACTIONS AND ADVICE TRULY INDICATE THE APATHY AND INDIFFERENCE THEY HAVE TOWARDS THEIR CUSTOMERS WITH A KNOWN ISSUE PERTAINING TO THEIR PRODUCTS. *TR
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