IllustrationIntermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.
2023 Braun RAM Promaster
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM Promaster years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Forward Collision Avoidance. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
2 reportsFollowup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driv…
Read full complaint
Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn't which could cause very erratic and unsafe event.
Official recalls
226V171000 · Structure:emergency:escape/egress/exit
Mar 20, 2026
Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: A noncompliant emergency exit can increase the risk of ejection and injury during a crash.
Remedy: Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.
25V330000 · Back Over Prevention: Sensing System: Camera
May 21, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE26002 · Loss Of Power Steering Assist
Opened Mar 2, 2026 · No close date supplied
Status: open (inferred from source dates) · Electrical System:wiring:connectors/plugs/receptacles; Steering; Steering:electric Power Assist System; Steering:rack And Pinion:rack
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Electrical System:wiring:connectors/plugs/receptacles
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:electric Power Assist System
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion:rack
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.