2026 BMW X7

Safety Concern: Following a recent Remote Software Update, our 2026 BMW X7 has experienced multiple instances of random uncommanded seat movements with occupants in the seats. 6/22/26– Remote Software Update performed. 6/23/26– Incident 1: Vehicle was driven and parked. The entire second row of seats lifted and tilted forward without warning while occupied by a child. The child quickly jumped into the arm rest area between the front seats to avoid being trapped or injured. 6/24/26– Vehicle taken to Authorized BMW Dealer. The dealership could not reproduce the issue, could not determine the cause of the issue, and returned the vehicle without a fix. Mileage in/out 17,616/17,626 7/6/26– Incident 2: Vehicle was driven and then parked. The second row right-most seatback folded downward without warning while occupied by a child. As the seat was moving the child quickly stepped out of the vehicle to avoid being injured. 7/7/26– Vehicle taken back to the same Authorized BMW Dealer. The dealership submitted a case to BMW of N. America Executive Customer Care. The dealership again could not reproduce the issue. The cause of the issue was again not determined and the vehicle was again returned without a fix. Mileage in/out 17,726/17,735 7/24/26– Incident 3: Vehicle was parked. Driver unlocked door and entered the vehicle. The driver’s seat then experienced three uncommanded movements without warning while occupied by the driver. The seat moved all the way forward, the thigh support extended fully forward, and the seat back reclined partially. As the seat was moving, the driver quickly exited the vehicle to avoid injury. Vehicle owner left message for BMW of N. America Executive Customer Care to report that a third incident had occurred. 7/27/26– BMW of N. America Executive Customer Care called vehicle owner back to verify details. 7/29/26– As of the date of this submission to NHTSA, vehicle issue is still not resolved. Waiting next steps from BMW.