2011 BMW X6

I returned home from shopping at local store 15 miles away. Arrived home around 11:30pm on June 3. Unloaded groceries and sat down. Around 11:45pm-11:50pm heard yelling from outside that our car was on fire. My husband ran out and and seen flames coming from under hood of car. I called 911 and within a couple mins middle of hood was completely starting to melt and components were spraying fluid and popping pieces of metal and plastic were thrown everywhere. A neighbor proceeded to use 2 fire extinguishers to try to control blaze which did not seem to calm flames. Fire department arrived and sprayed down side of house and back of our other car which was parked In front of our BMW. Do to the extreme heat we could not get into other car to move it as it was parked by closed garage doors. Myself, our 2 daughter's and visiting friend were forced from the house due to concerns that the house might catch fire. We watched as the cars whole front engine area burned completely.During the trip to the store there were no warning signs on vehicle stating anything wrong. The fire marshal did a report on the fire and it was towed to local tow yard. At this time it is available for inspection. Preceding fire since it was unexplained to us we looked into recalls of the BMW and found multiple claims and reports for recall. Looking up VIN on NHSTA' s website VIN came back as "0" unrepaired recalls. We purchased the vehicle from a private dealer who never mentioned if vehicle ever had any recalls or had been fixed. And our search before purchase said there were no recalls on the vehicle. Due to the extreme heat our driveway was burned and our vehicle in front received heat damage to whole back of car. The fire was so intense that the engine area all the way to the back seat is burned. Thank goodness me and my daughter were not driving the vehicle at the time this happened as the engine fire burned quickly. This fire was not caused by arson or any factors under our control.

The contact owns a 2011 BMW X6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the mechanic stated that the timing chain gears failed. The vehicle was not repaired due to the part not being available. The contact stated that the dealer had the part but would not sell it to the contact due to the part being under a recall. The contact referenced BMW recall B110923 as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

The contact owns a 2011 BMW X6. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle inadvertently shut off. The contact attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was repaired. On another occasion while leaving a parking lot, the vehicle jerked with a delay while accelerating. The vehicle was taken to an independent mechanic who stated that the front suspension needed to be replaced. The vehicle was not repaired. On another occasion while starting the vehicle, the vehicle started overheating. The contact shut off the vehicle and waited for the vehicle to cool down before restarting the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 94,000.

MY VEHICLE CUT OF ON ME ON THE FREEWAY IN THE MIDDLE LANE AND TRAFFIC. MY ENGINE STARTED SMOKE. I WAS AFRAID FOR MYSELF AND CHILDREN. I HAVE ALWAYS TOOK MY CAR INTO THE BMW OF BLOOMFIELD DEALERSHIP FOR SERVICES AND MAINTENANCE I HAVE NEVER MISS NOT ONE APPOINTMENT. FOR THE LAST 5 TO 6 MONTHS. MY VEHICLE STAYED IN THEIR DEALERSHIP. THE LONGEST WAS APPROXIMATELY 42 DAYS AND ONCE I RECEIVED MY CAR MY ENGINE STARTED SMOKING SO I GIVE THEM BACK MY VEHICLE. I ASKED THEM IF THEY FOUND OUT WHAT CAUSED MY ENGINE TO SMOKE LIKE THIS? THERE COULDN'T GIVE ME A STRAIGHT FORWARD ANSWER. ON NUMEROUS OCCASIONS WHILE PICKING UP MY VEHICLE THEY ALWAYS LEFT SOMETHING UNPLUGGED CAUSING MY INTERIOR LIGHTS TO GO CRAZY BECAUSE OF THE WIRES BEING NOT PROPERLY FIXED. THIS HAS HAPPENED AT LEAST 3 TIMES IN SIX MONTHS. I'VE PROBABLY SPENT NO LESS THAN 3,500. ON TOP OF THEM TELLING ME I NEED SOME RUN FLAT TIRES AND ALL THE LIGHTS WILL STOP BECAUSE OF THOSE TIRES. ONLY 5 DAYS LATER MY CAR STALLED RIGHT IN THE MIDDLE OF THE FREEWAY. I CALLED ROADSIDE ASSISTANCE AND THEY TOOK THE CAR OVER TO THE BMW DEALERSHIP THE CALLED ME TO INFORM ME OF MY ENGINE BEING DOESN'T WORK I ASKED HOW THEY SAID THEY DON'T KNOW, AND IN THE SAME BREATH THEY SAID THAT IF I WANTED A NEW ENGINE IT WILL COST ME 15,000 NOT INCLUDING TIME AND LABOR. *TR

TL* THE CONTACT OWNS A 2011 BMW X6. AFTER FUELING THE VEHICLE, THE CONTACT DROVE OFF AND THE VEHICLE DECELERATED AND SHUT OFF. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BMW OF LAS VEGAS (6900 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 570-0279), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WOULD NOT HAVE THE VEHICLE REPAIRED UNLESS IT WAS FREE OF CHARGE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE ENGINE OVER HEATED AND THE DASHBOARD DISPLAYED AN ERROR MESSAGE "GO TO A BMW CENTER". THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2011 BMW X6. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VEHICLE DECELERATED INDEPENDENTLY AND A REDUCED POWER WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTERWARDS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

ON 10/02/2015, I WAS DRIVING MY KIDS TO SCHOOL. SUDDENLY, THERE'S THIS LOUD EXPLOSION NOISE COMING FROM THE ENGINE COMPARTMENT. AT THE TIME OF THE INCIDENT, THE VEHICLE WAS IN MOTION ON A CITY STREET. THE ROAD WAS VERY SMOOTH, THE VEHICLE DID NOT COLLIDE WITH ANY POTHOLES OR ANY ROAD OBJECTS. I PULL OVER TO THE SIDE OF THE ROAD, DID A QUICK INSPECTION, DIDN'T SEE ANYTHING. SO I GOT BACK ONTO THE CAR AND CONTINUE DRIVING. DURING ACCELERATIONS AND GOING ABOVE 40MPH ON THE FREEWAY, THE VEHICLE STARTED TO VIBRATE AND I STARTED TO LOSE CONTROL BUT MANAGED TO SLOW DOWN AND PULL TO THE SIDE OF THE FREEWAY. AFTER DOING RESEARCH AND ASKED SEVERAL MECHANICS, IT TURNS OUT THAT THE FRONT DRIVE SHAFT OF THE VEHICLE IS GOING BAD, AND THIS IS A VERY COMMON PROBLEM WITH THE BMW X6. I WAS ADVISED TO HAVE THE FRONT DRIVE SHAFT REPLACED AS SOON AS POSSIBLE OR ELSE IF THE DRIVE SHAFT HAPPENS TO BREAK ON THE FREEWAY, IT COULD CAUSE A MAJOR ACCIDENT WHICH ME AND MY KIDS COULD HAVE BEEN KILLED. ADDITIONALLY, AT 54K MILES, THE VEHICLE'S VALVE STEM SEALS HAS ALREADY GONE BAD, (THEY USUALLY DON'T GO BAD UNTIL 120K MILES) THE ENGINE OIL IS LEAKING TOWARDS COMBUSTION CHAMBER AND BURN OFF THROUGH THE CATALYTIC CONVERTER. THE VEHICLE IS EMITTING AN EXTREMELY TOXIC, SULFURIC SMELL FROM THE EXHAUST, YOU CAN SMELL IT FROM FAR AWAY WHILE THE VEHICLE IS STARTED. I HAD SEVERAL NEIGHBORS COMPLAINED ABOUT THE SMELL. NOT ONLY THAT THIS IS BAD FOR OUR HEALTH DUE TO THE CANCER-CAUSING CARCINOGEN IT IS ALSO BAD FOR THE ENVIRONMENT. BMW HAS LONG ACKNOWLEDGED THE PROBLEM AND ISSUED A "CUSTOMER CARE PACKAGE" WHICH THEY REFUSED TO CALL IT A RECALL. IN FACT, THEY REPLACED MANY DIFFERENT COMPONENTS ON MY VEHICLE, BUT THE CUSTOMER CARE PACKAGE DID NOT FIX THE TOXIC, SULFURIC SMELL FROM THE EXHAUST. THIS IS EXTREMELY UNACCEPTABLE THAT FALSELY ADVERTISE AND SOLD US AN UNSAFE VEHICLE FOR NEARLY $85,000. *TR