2006 BMW X5 Sav

OCCUPANCY SEAT SENSOR FAILURE AFTER RECALL CAMPAIGN 17V-605 COMPLETED. THE SENSOR MAT FAILED WITHIN 16 MONTHS OF THE REPAIR WHICH MEANS THE PARTS USED FOR THE CAMPAIGN ARE FAULTY AS WELL. BMW REFUSES TO FIX THE ISSUE. THIS FAILURE WILL RESULT IN THE PASSENGER FRONT AIR BAG TO NOT DEPLOY AS SO STATED IN THE ORIGINAL RECALL CAMPAIGN.

WE RECEIVED AN IMPORTANT SAFETY RECALL FROM BMW IN JUNE 2016 THAT WE NEEDED TO REPLACE THE PASSENGER SIDE FRONT AIR BAG IMMEDIATELY AS THE AIR BAG DOES NOT WORK AS PART OF THE "RECALL CAMPAIGN NO. 13V-564: FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT." WE IMMEDIATELY CONTACTED THE PERILLO BMW DEALERSHIP IN CHICAGO (1035 NORTH CLARK STREET, CHICAGO, IL 60610, (312) 981-0000) WHERE WE PURCHASED THE CAR. OVER THE FOLLOWING SIX MONTHS, WE CALLED MONTHLY TO INQUIRE ABOUT WHETHER THEY HAD THE REPLACEMENT SEAT TO FIX THE CAR. PERILLO ACTUALLY HAD US BRING THE CAR IN TWO SEPARATE TIMES ONLY TO TELL US EACH TIME THAT THEY DIDN'T HAVE THE PART NEEDED FOR OUR TYPE OF REPAIR. WE HAPPENED TO HAVE THE WORST POSSIBLE OUTCOME WHERE THE SENSOR MAT IS BROKEN AND THE AIR BAG IS DISABLED ON THE PASSENGER SIDE OF THE VEHICLE. THE CONDITION OF THE CAR MAKES IT VERY DANGEROUS FOR ANYONE TO SIT IN THE FRONT PASSENGER SEAT. WE LIVE IN CHICAGO AND THEREFORE DRIVE ON HIGHWAYS AND IN HEAVY TRAFFIC FREQUENTLY. I AM NOW PREGNANT WITH OUR SECOND CHILD SO WE ABSOLUTELY HAVE TO HAVE THIS FIXED BEFORE THE NEW BABY COMES IN APRIL 2015. SINCE WE LAST BROUGHT THE CAR IN THIS FALL, WE HAVE CALLED PERILLO NON STOP TO INQUIRE AND EACH TIME THEY SAY THEY DON'T HAVE THE PART. IT IS NOT ONLY A TERRIBLE CUSTOMER SERVICE EXPERIENCE BUT IT PUTS OUR FAMILY AT RISK EVERY TIME WE DRIVE THE CAR. PERILLO REMAINS UNHELPFUL AND UNRESPONSIVE SO WE ARE FILING A REPORT NATIONALLY. *TR

THE AIRBAG INDICATOR ON DASH CAME ON INITIALLY AND THEN AFTER ABOUT A MONTH THE OVERHEAD CONSOLE "PASSENGER AIR BAG OFF" LIGHT CAME ON. BOTH LIGHTS CAME ON EVER SINCE AND 2 ATTEMPTS WERE MADE TO CLEAR CODE BY PROFESSIONAL AND SEEMS TO BE THE PROBLEM WITH THE PASSENGER SENSOR MAT BEING FAULTY. MY VEHICLE WAS EQUIPPED WITH A SPORT SEATS FROM MANUFACTURER AND ESTIMATED COST WAS FROM $800-$1200 FOR THAT SENSOR. I HAVE RECEIVED A LETTER FOR THIS RECALL SHOWING MY VIN AS AN AFFECTED VEHICLE IN 12/2013, HOWEVER, IT'S NOW 6/2014 AND STILL NO FEEDBACK FROM NHTSA OR BMW NA. *TR

PRODUCTION DATE 03/2006 FRONT PASSENGER SEAT OCCUPANT DETECTION MAT MALFUNCTION. VEHICLE WAS BROUGHT TO INDEPENDENT SHOP FOR CODE READING TO VERIFY THAT 'AIRBAG LIGHT OFF' ILLUMINATED WAS TRIGGERED FROM SEAT SENSOR. LIGHT STAYS ILLUMINATED (INDICATING AIRBAG IS OFF) WITH ADULT OCCUPANT ON PASSENGER SEAT,APPROXIMATELY LESS THAN 1,000-MILES AFTER, DRIVER DASH AIRBAG LIGHT ILLUMINATED PERMANENTLY ALSO. VEHICLE WAS PURCHASED AS A CPO. AIRBAG/SEAT SENSOR CODE BEGAN AFTER CPO WARRANTY EXPIRED. DURING THE PERIOD OF MY OWNERSHIP, VEHICLE WAS NEVER INVOLVED IN ANY COLLISIONS. VEHICLE WAS LAST BROUGHT IN FOR BRAKE AND OIL SERVICE AT BMW DEALERSHIP. SOME RESEARCH SEEM TO INDICATE A RECALL REGARDING VERY SIMILAR SITUATION (NHTSA CAMPAIGN # 08V384000) WAS AVAILABLE FOR CERTAIN MODEL BMW. SUMMARY OF THE CAMPAIGN LETTER DOES NOT INCLUDE 2006 X5, HOWEVER, EXTRA NOTES DOES STATE THAT IT INCLUDES "MY 2006 X5." BOTH BMW DEALERSHIP AND BMW OF NA WERE NOT ABLE TO FIND ANY RECALL ASSOCIATED WITH MY VIN. THERE WERE MADE AWARE OF THE LETTER AND WERE FIRM THAT VEHICLE WAS NOT PART OF THE RECALL AND REPAIR/REPLACEMENT COST AT OWNER'S EXPENSE. *TR

I'VE RECENTLY (LESS THAN 24 HOURS AGO), PURCHASED A 2006 BMW X5 WITH HEATED SEATS. JUST THIS MORNING ON MY WAY TO WORK, WITH THE OUTSIDE TEMPERATURE LESS THAN 30F, I TURN ON THE HEATED SEATS TO THE NUMBER II POSITION AND AFTER ABOUT 5 MINUTES, I START SEEING SMOKE/STEAM RISING UP FROM MY PELVIC AREA. I COULD SMELL IT WAS ALMOST LIKE PLASTIC BURNING. I TURNED OFF THE HEATED SEATS AND PULLED OVER IMMEDIATELY AND AFTER INSPECTION, THE LOWER SEAT LEFT SIDE BOLSTER HAD A BURN MARK IN IT. I COULDN'T BELIEVE IT. ALTHOUGH THE CAR COMES WITH ONLY A 90DAY/3000 MILE POWERTRAIN WARRANTY FROM THE PURCHASING DEALER, I HAVE NOT YET CONTACTED THEM ABOUT IT BUT I CERTAINLY PLAN TO BUT WITH THE EXPECTATION THAT THEY WILL DENY COVERAGE FOR ANY REPAIRS. *TR