2018 BMW X3

I WAS PARKING WHEN I TOTALLY LOST CONTROL OF MY CAR. I COULD NOT STEER IT AND I COULD NOT BREAK. I WENT LEFT WHILE I WAS ATTEMPTING TO BRAKE BUT I HAD NO BRAKES. I ATTEMPTED TO GO STRAIGHT AND HIT ONE PARKED CAR. THEN I WENT RIGHT AND DAMAGED ANOTHER CAR THEN THE CAR HIT A 3 CAR. THEN THE CAR STOPPED. I RECEIVE A BMW ASSIST MESSAGE REGARDING HAVING AN ACCIDENT THEN THE SCREEN WENT DEAD. I WAS PARKING MY CAR. FEW WEEKS BEFORE I RECEIVED THE FOLLOWING MESSAGE: CHASSIS STABILIZATION PROBLEMS. YOU CAN CONTINUE DRIVING BUT TAKE YOUR CAR TO THE DEALER ( SOMETHING LIKE THAT). I STOPPED THE CAR AND THE MESSAGE WENT AWAY. NEVER CAME BACK. SO I WAS PLANNING TO TALK ABOUT IT TO THE DEALER WHEN GOING FOR THE NEXT APPOINTMENT. I WAS PARKING IN A PLACE I KNOW VERY WELL, HISPITAL PARKING.

TL* THE CONTACT OWNS A 2018 BMW X3. WHILE REVERSING THE VEHICLE, THE REARVIEW CAMERA SPONTANEOUSLY BLACKED OUT INTERMITTENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO ADVANTAGE BMW CLEAR LAKE (400 GULF FWY S, LEAGUE CITY, TX 77573, (281) 557-7000) WHERE THEY INFORMED THE CONTACT THAT THE SOFTWARE WAS UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,600.

BMW 2018 X3 STEERING WHEEL ***WENT OUT OF CONTROL*** FOR UNKNOWN REASON AND TOOK OVER MY DRIVING ON HWY 84 WHEN I WAS GOING ABOUT 62 MILES, IT GEARED TO LEFT ON ITS OWN. THE CAR EVENTUALLY HIT CENTER DIVIDER DURING THE COURSE OF TRYING TO AVOID OTHERWISE POSSIBLY SEVERE COLLISION. X3 ENTIRE LEFT SIDE DAMAGED, CALLED 911, CAR TOWED. CONTACTED BMW NA AND LOCAL DEALER IN FREMONT CALIFORNIA, CAR TESTED, REPORTED BACK WITH NO PROBLEM. BMW OFFERED NO EXPLANATION OF WHY IT HAPPENED. NOR DID ANY REMEDY OFFERED FOR CAR DAMAGE, ESTIMATED REPAIR COST OF $13000, ASIDE FROM STRESS CAUSED AFTER SUCH A TRAUMATIZING INCIDENT. THE BLACK BOX WHICH SUPPOSED TO RECORD CAR ACTUAL STATUS, BMW REPLIED FOUND NO ERROR CODE. I BELIEVE THERE WERE MANUFACTURE DEFECTS BECAUSE THE X3 WENT THRU ONE RECALL AND THEN TRUNK POP OPENED ON ITS OWN, SENT IN AGAIN FOR SERVICE TO REPAIR. SOON AFTER, THE STEERING WHEEL WENT OUT OF CONTROL. IT'S SUCH AN OBVIOUS SAFETY ISSUE THAT PEOPLE MIGHT LOSE LIFES ON IT. IT'S BEEN OVER 9 MONTHS AND TILL NOW, WE STILL DON'T KNOW HOW IT HAPPENED AND WHAT'D TRIGGER IT TO LOSE CONTROL IN THE FUTURE. IT'S DIFFICULT FOR AN INDIVIDUAL TO OBTAIN JUSTICE FROM SUCH A BIG CORPORATION. GRATEFUL THAT I'M ALIVE AND HAVE A CHANCE TO FILE THIS COMPLAINT SO THIS INCIDENT HAS A CHANCE TO BE NOTICED OR BE FURTHER INVESTIGATED.

TL* THE CONTACT OWNS A 2018 BMW X3. WHILE DRIVING 70 MPH, THE DRIVER'S DOOR OPENED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ATTEMPTED TO HOLD THE DOOR CLOSED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR. AFTER TURNING THE VEHICLE OFF AND BACK ON, THE DOOR SHUT. THE DEALER (BMW OF MAMARONECK, 236 W BOSTON POST RD, MAMARONECK, NY 10543, (914) 908-5088) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15,000.

TRAVELING EAST BOUND THROUGH AN ALLEY IN ORDER TO MAKE A RIGHT TURN ONTO A SOUTH-NORTH RUNNING CITY STREET. BRAKE WAS FIRST APPLIED APPROXIMATELY TWO-CAR LENGTH (DISTANCE WISE) BEFORE THE INTERSECTION. I NOTICED THE VEHICLE WAS ACTING FUNNY: INSTEAD OF SLOWLY COMING TO A STOP, IT PICKED UP SPEED. I FELT AS IF SOMETHING WAS DISENGAGED AND THE CAR WAS FLYING OFF WITHOUT GRAVITY. I HIT THE BRAKE AGAIN AS THE CAR WAS DASHING INTO THE INTERSECTION. THE VEHICLE WAS AGAIN ACCELERATED ON ITS OWN, COMPLETELY OUT OF CONTROL. AT THAT MOMENT A TRASH TRUCK WAS TRAVELING SOUTH BOUND. BOTH THE DRIVER AND THE PASSENGER IN THE TRASH TRUCK WERE LOOKING AT ME IN DISBELIEF (THAT MY VEHICLE WAS DASHING OUT INTO THE MAIN ROAD). WE WERE EYEBALLED AT EACH OTHER, APPROXIMATELY AT AN 45 DEGREE ANGLE, FOR SEVERAL SECONDS, BEFORE THE TWO CARS WERE COLLIDED. THE OUTCOME COULD HAVE BEEN FETAL IF THE TIME AND ANGLES OF THE COLLISION WERE OFF BY A SPLIT OF SECOND. MY VEHICLE WAS TOTALED THOUGH.

AS I WAS MAKING A 10 MINUTE DRIVE, ON A HIGHWAY ABOUT 30 MINUTES BEFORE DARK, IT JUST STARTED TO SNOW. SUDDENLY ALL OF THE FRONT SENSORS STARTED TO FLASH "TROUBLE" ON THE DASH. I CHECKED THE FRONT OF THE CAR AND ICE HAD FORMED OVER THE SENSORS AND HEADLIGHTS. THAT RENDERED THE CAR UNSAFE TO DRIVE IN THE DARK SINCE THE HEADLIGHTS COULD NOT SHINE THROUGH THE ICE. AS FOR THE DISTANCE SENSORS, I GUESS THAT IS A DESIGH FLAW AS A FUNCTION OF HOW SNOW PASSES OVER THE SENSORS. I BELIEVE THAT THE LED HEADLIGHTS DO NOT GENERATE ENOUGH HEAT TO PREVENT ICE FROM FORMING ON THE LENS OF THE HEADLIGHTS.

2018 BMW X3 M40I: UPON START UP THE VEHICLE DISPLAYS A WARNING 'SEATBELT RESTRAINT SYSTEM MALFUNCTION.' THE CAR THE ENTERS A LIMP MODE AND SAYS TO DRIVE TO THE NEAREST BMW SERVICE CENTER AND THAT SOME SAFETY FEATURES ARE UNAVAILABLE. POWER ASSIST STEERING NO LONGER WORKS, AND THE VEHICLE DEFAULTS TO 4WD MODE. ADDITIONALLY, IT FURTHER STATES AIRBAG FUNCTIONALITY IS LIMITED, AND CRASH AVOIDANCE IS UNAVAILABLE, BUT THAT DRIVING IS STILL POSSIBLE! WHAT'S DISTURBING IS THAT I DISCOVERED THAT MANY OTHER LATE MODEL BMW OWNERS ARE REPORTING THIS SAME ISSUE. THE FEW THAT HAVE HAD IT RESOLVED SAID IT'S A SENSOR FAILURE IN ONE OF THE FRONT SEATS. THIS SENSOR IS TIED TO THE RESTRAINT SYSTEM AND THE AIRBAG. BMW SERVICE CENTER HAS ATTEMPTED TO FIX THIS MALFUNCTION ON MY X3 ON THREE SEPARATE OCCASIONS WITHOUT SUCCESS. I AM WORRIED THAT MY AIRBAGS OR SEATBELT WILL FAIL IN A COLLISION.

THE VEHICLE IS EQUIPPED WITH BLUE TOOTH, THUS IT IS SUPPOSED TO BE HAND-FREE TO HANDLE SMARTPHONE CALL OR TEXT WHILE DRIVING. THIS BLUE TOOTH WORKED PROPERLY FOR PREVIOUS YEARS MODELS, AND EVEN 2018 SAME MODEL BUT WITH THE OPTION BEING SLIGHTLY DIFFERENT THAN MINE, SUCH AS, THE ONE EQUIPPED WITH WIRELESS PHONE CHARGER. FOR MY VEHICLE, IT DOES NOT NOTIFY WHILE BLUE TOOTH CONNECTED WHEN NEW TEXT COMES. I COMPLAINED TO BMW NORTH AMERICA. THEY ADMITTED THAT IT WAS A FIRMWARE BUG, BUT DID NOT COMMIT TO UPDATE FIRMWARE TO FIX THE THE BUG. THIS BUG COULD SIDE TRACK THE DRIVER IF HE TRIES TO CHECK THE MESSAGE WHILE DRIVING SINCE HE KNOWS THE TEXT MESSAGE NOTIFICATION IN THE VEHICLE IS NOT WORKING.