2014 BMW X1

The contact owns a 2014 BMW X1. The contact stated upon attempting to turn off the vehicle, the vehicle failed to turn off. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where unknown fuses were disconnected, and the vehicle turned off. The mechanic determined that the failure was due to the ECU overheating. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V087000 (Electrical System); however, the VIN was not included. An unknown dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

TWICE THE SHIFT GEARS SUCH AS PLACING CAR IN PARK OR DRIVE, IT FROOZE UP TWICE ONCE IN THE CARE OF THE SERVICE CENTER AT CARMAX AND 2ND TIME BACKING UP FROM MY HOUSE AND THE CAR SHIFT WOULDNT GO INTO TO DRIVE MODE , MY HUSBAND HAD TO PUSH CAR INTO DRIVE WAY. IT WAS IN MOTION IN REVERSE AND BACK UP ONTO THE CITY STREET AND IT WOULDNT MOVE TO DRIVE

TL* THE CONTACT OWNS A 2014 BMW X1. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STARTED TO EXPERIENCE FAILURES WITH THE ELECTRONIC PANELS AND GAUGES. THE CONTACT WAS UNABLE TO CONTROL THE WINDOW AND DOOR BUTTONS HOWEVER, THE CONTACT WAS ABLE TO OPEN THE DOOR MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V087000 (ELECTRICAL SYSTEM) AND 20V017000 (AIR BAGS), HOWEVER THE VIN WAS NOT INCLUDED. THE CONTACT TRIED MULTIPLE TIMES TO CONTACT BMW OF SAN FRANCISCO LOCATED AT 1675 HOWARD ST, SAN FRANCISCO, CA 94103 (628) 235-1200 BUT UNABLE TO SPEAK TO A REPRESENTATIVE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.