Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
Mileage unknown · Dec 30, 2021
Unknown Or Other
"BMW Motorrad no longer offers repair manuals for our motorcycles" BMW Motorrad has stopped offering Motorcycle service Data to consumers/end users. This lack of service data creates a significant safety hazard to those that perform their own repairs & maintenance! From: Customer Service BMW Motorcycles Sent: Thursday, December…
Read full complaint
"BMW Motorrad no longer offers repair manuals for our motorcycles" BMW Motorrad has stopped offering Motorcycle service Data to consumers/end users. This lack of service data creates a significant safety hazard to those that perform their own repairs & maintenance! From: Customer Service BMW Motorcycles Sent: Thursday, December 30, 2021 9:15 AM To: ME Subject: Your Motorrad Correspondence Dear X, Thanks for your reply. After further researching your request, BMW Motorrad no longer offers repair manuals for our motorcycles. However, you can be assured I’ve forwarded your concerns to the appropriate individuals for internal review. We're sorry for any disappointment this may cause. Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, BMW Motorrad USA Representative Original Message From: [ME] Sent: 12/27/2021 3:24 PM To: customerservice@bmwmotorcycles.com Subject: Re: Your Motorrad Correspondence I have visited with my dealer regarding Factory Service Manual availability. That is how I learned that they are not available and hence my question to you. How/When service data be made available to consumers who need or wish to perform their own maintenance and repairs? Thank you. On Mon, Dec 27, 2021, 13:18 Customer Service BMW Motorcycles <customerservice@bmwmotorcycles.com> wrote: Dear ME, Thanks for writing to BMW Motorrad USA regarding the service manual for your new 2021 BMW R 1200 GS Adventure and congratulations on your recent purchase! I appreciate your loyalty with us. I’d suggest speaking with the parts team at your local BMW Motorrad dealer, as they’d be in the best position to assist you with the service manual. For your reference, a list of our authorized dealers can be found on our website: www.bmwmotorcycles.com under the "Find a Dealer" link. BMW Motorrad USA Representative
BMW of North America, LLC (BMW) is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel.
Consequence & remedy
Consequence: A damaged gearbox input shaft or a blocked rear wheel can increase the risk of a crash.
Remedy: Dealers will update the engine control unit software, free of charge. Owner notification letters were mailed February 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2021 R 1250 RT, R 1250 R, R 1250 RS, R 1250 GS and R 1250 GS Adventure motorcycles. The tire pressure labels may not remain affixed to the motorcycle frame. As a result, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Consequence & remedy
Consequence: If the label detaches from the motorcycle, proper tire pressure information may not be readily available. This could result in the rider improperly filling the tires which may affect motorcycle handling and control, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the tire pressure label, free of charge. The recall began October 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 BMW R 1250 Gs Problems, Complaints & Recalls | Skip That Year
Illustration