Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, b…
Read full complaint
Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, back into perpendicular spot in garage). After recording a new 3-point path, I tried it for the first time. During that attempt, the SUV suddenly reversed too fast to stop before crashing into another car in the garage. The vehicle initially followed the recorded path, then paused during first reverse because of an apparent obstruction (car approaching leaves on bush along driveway). After manually moving the SUV backwards a few feet along path to clear obstruction, I attempted to resume the maneuver. The screen showed the words “Resume path” (think there were up to 4 words, but this was only option on right side of parking interface), although flickering to say “Show path.” The vehicle then began to reverse. It was only ~6 feet, so wasn’t worried about acceleration for about half a second or so. Car continued to accelerate in reverse so fast that when I realized it wasn’t going to stop for the other car I had only got my foot on the brake when it hit the other car. Photos: IMG_3223 is iX showing bumper damage. IMG_3220 & -21 are other car, with bumper scratches and broken taillight. The event happened too quickly to allow braking, and the obstruction sensors didn’t even beep, let alone stop the routine. Damage to both cars appears to be relatively minor, but if a person had been standing near the other vehicle, they would have been seriously injured or killed. This behavior appears similar to NHTSA Complaint Nos. 11589034, 11569633, and 11546743. I bought this car in part because of the automated parking features that I am now too terrified to use.
NHTSA ODI #11736832
Mileage unknown · Jul 31, 2024
Electrical SystemUnknown Or Other
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to…
Read full complaint
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it
NHTSA ODI #11605555
Mileage unknown · Jul 11, 2024
Electrical SystemUnknown Or OtherFire
I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage
NHTSA ODI #11601289
Mileage unknown · Jul 19, 2023
Unknown Or Other
I parked my car in my single car garage, opened the driver's door and left the vehicle. Car is supposed to go into "park" automatically. Went around the car, opened the trunk and the right rear door to get something large out of the trunk. As I was standing behind the car, the car suddenly starting moving toward me. I ran an…
Read full complaint
I parked my car in my single car garage, opened the driver's door and left the vehicle. Car is supposed to go into "park" automatically. Went around the car, opened the trunk and the right rear door to get something large out of the trunk. As I was standing behind the car, the car suddenly starting moving toward me. I ran and the open R. rear door jammed against the right side of garage, at the garage door level, and stopped the car. I went into the car and found the car in neutral. I was nearly killed. For the rest of the day the car ceased to go into "park" automatically, as it was supposed to. This happened yesterday. Today the car is working normally (i.e. it goes into "park" automatically when I open the driver's door and emerge from the car.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence & remedy
Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Consequence & remedy
Consequence: A sudden increase in vehicle speed can increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 BMW Ix Problems, Complaints & Recalls | Skip That Year