2022 BMW Ix

On 11/11 I was driving my vehicle and for the first time ever I received a error message in the vehicle of reduced driver steering. It said driving was still possible but take the vehicle to a dealer for evaluation when possible. This message popped up and went away the rest of the day and first half of the following day. I researched the message and apparently my make year and model have a known issue with the steering rack design that causes it to fail prematurely. There were many reports online of people getting this message and upon taking it to their local BMW they were told it was a known issue and the part would be replaced. So I scheduled an appointment at my local dealership for early December which was their first available. The following afternoon I went to drive a quick errand and go a new message saying steering greatly reduced. The power steering was completely gone. The car was nearly impossible to turn the wheel it took all the strength I could muster to do so as turning was nearly impossible. I drove it to the dealer as it was no longer safe to drive. The dealer told me that there was no recall on the part and because I'm 3 months and change out of warranty the replacement would not be covered. I am extremely upset. This is a known issue with this part, they have a new redesigned part that addresses the premature failure. I should absolutely not be responsible for having to pay for a part that was knowingly faulty.

Intermittent and sudden "Changed Steering Effort" warning on dash every 2-3 vehicle starts. Steering effort is very noticeably increased. This is a known issue among all BMW iX owners, easily inspected, and BMW has swept this problem under the rug for too long and quietly replaced all the steering racks when the warning pops up. Fortunately for many, they're under the factory warranty. Unfortunately for me, I have had my car less than 2 years, and barely over the factory warranty on mileage. However, it is VERY concerning as many owners are getting their steering racks changed out at even under 10k miles. Yes, this can happen suddenly on the freeway at speed and I do believe is a safety issue. The problem can easily be reproduced and is a very typical problem on BMW iX's all over the US and globally as many owners on forums have been asking for help on this issue. The vehicle has been inspected by the dealer and their fix is to replace the entire steering rack. Yes, intermittent warnings. I hope NHTSA can get to the root of this and have BMW issue a recall for this steering rack issue, as our cars are very heavy and fast and if there are any sudden failures, it can be dangerous and fatal at highway speeds.

The steering rack on my under 2 year old BMW iX with ~21k miles needed to be replaced. The vehicle displayed an intermittent warning about increased steering effort and to contact my service center. Upon taking it in they diagnosed it as a steering rack issue. Before taking it in, internet searches suggest many other owners of 2022 BMW iXs are having similar failures for the last several months. Steering failure could easily cause a crash and significant injury or death if it happened at the wrong time. Having the rack fail on a car this new is worrisome.

I am writing to report a serious safety concern regarding the 2022 BMW iX, specifically related to the malfunction of its safety system due to the software provided by Green Hill Software. This issue has resulted in multiple instances where the safety system of the vehicle locked up, putting drivers, passengers, and other road users at significant risk of accidents. On several occasions, while operating my 2022 BMW iX, I have experienced sudden and unexpected failures in the safety system. These failures have occurred during critical moments of driving, where the vehicle's safety systems are relied upon to prevent accidents and protect occupants. The incidents have almost led to accidents, causing severe distress and endangerment to myself and others on the road. Upon investigation, it has been identified that the fault lies within the software provided by Green Hill Software, which is integral to the functioning of the vehicle's safety systems. Despite attempts to rectify the issue through software updates and dealership interventions, the problem persists, posing an ongoing threat to the safety of BMW iX drivers and the public at large. I urge the NHTSA to investigate this matter thoroughly and take appropriate action to address the safety concerns associated with the software provided by Green Hill Software in the 2022 BMW iX. It is imperative that swift action is taken to ensure the safety and well-being of all motorists and pedestrians affected by this issue. Furthermore, I request that NHTSA liaise with BMW and Green Hill Software to implement a comprehensive solution to rectify the software-related safety issues in the affected vehicles promptly. This may involve recalls, software updates, or other corrective measures necessary to mitigate the risks posed by the faulty software.

I a not certain how to report this incident but I received a text alert from a local car dealership that there was a vehicle recall of my front grill due to failure of a device that is supposed to unfreeze ice from that part which is experiencing a failure. Since this is a major BMW Dealership, I did not question the validity, I merely scheduled the repair. When I arrived there was no promised loaner car and I was angered that I had cleared my busy morning and there was no way I could also clear my afternoon to wait for my car so I ordered a Lyft to take me home. Then, I became suspicious when I was informed that they did an inspection of my 2022 vehicle and presented a list of repairs, I did no sign any authorizations allowing them to do anything to my vehicle. I told them to do only the recall repair and then I looked up my vin and became aware that there was no safety recall outstanding on my vehicle and never anything concerning icing of the grill. Now I need to pick my vehicle up and I am i fear of what they may have done to my vehicle.

Power loss, dash went black and loss of drive power. This failure has occurred twice and I more fully documented each failure to BMW. When was the last time this occurred? August 28th 2. GPS error, vehicle speed limit showed 25 under all conditions while actual speed showed correctly. When was the last time this occurred? Early August 3. Side collision system failures. Either fails entirely and indicates no vehicles on either side or will randomly indicate the presence of vehicles when they are not there. Other times it will function correctly. This has happened multiple times now. When was the last time this occurred? October 7th 4. Driver assistance errors pop as a multiple page error on the infotainment for no apparent reason a. On 217 an error message was displayed on the screen and heads up display saying Driver Assistance Limited. The message was longer but that’s all I could read driving in traffic. Conditions could not be more ideal and literally just left service with a freshly washed vehicle so not sure what the failure could be. I think this message is meant to occur if the cameras aren’t working or are obstructed by dirt, extreme weather etc. This message will display if the system has anything that prevents parameters from being met, this is something that will come up from time to time. 5. Assisted driving turned itself on and set a speed of 37 MPH When was the last time this occurred? August 5th 6. Automatic window stopped working despite the activation point still showing setup and active. Checked settings and tried it a few times and it just stopped working but settings look correct. It had previously been working. When was the last time this occurred? In the last week. 7. BMW assistant failures on about 3 of 4 commands. Only the mic button will activate the assistant as the voice activation stopped working. Making calls, navigation, turning off steering wheel heat, turning on massage seat all failed 1-3