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2024 BMW Ix

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 32 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports2 fire reports5 injury reports

Service Brakes complaints

8 reports
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Mileage unknown · Sep 22, 2025
Service BrakesCrash

While moving at a very slow speed parking the vehicle in my driveway, I was slowly turning to the left. The vehicle accelerated suddenly and quickly. This cost the front end to strike the deck and steps to the deck of my home. It also damaged the lower front end of the vehicle.

NHTSA ODI #11689057

Mileage unknown · Jul 2, 2025
Electrical SystemEngineService Brakes

BMW has issued an update to their software. There is a setting on the car where you press auto H and if you press the break, it will stop as if it’s parked now. This software update has a bug and nkw this feature turns off even though you have it set, so you think you’re parking and you press the brake and lift your foot which s…

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BMW has issued an update to their software. There is a setting on the car where you press auto H and if you press the break, it will stop as if it’s parked now. This software update has a bug and nkw this feature turns off even though you have it set, so you think you’re parking and you press the brake and lift your foot which should put it into park and the car keeps moving and you hit other cars or people or anything. It is extremely dangerous.

NHTSA ODI #11670674

Mileage unknown · Apr 3, 2025
Electrical SystemForward Collision AvoidanceService BrakesCrashInjury

I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn't slow down enough. Then I slammed the brakes hard, but the brake didn't engage. In fact, brakes were pushed back against my foot. I was slamming…

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I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn't slow down enough. Then I slammed the brakes hard, but the brake didn't engage. In fact, brakes were pushed back against my foot. I was slamming the brakes as hard as I could, but i couldn't feel the brakes letting me me bottom out . This was a very traumatic experience. I have been able to reproduce it once again, but not always. But BMW dealership doesn't want to accept any problem. Thankfully, I had slowed down, otherwise, this is a very dangerous problem. Please investigate this. This has caused a big cost burden for me and also quite a traumatic experience.

NHTSA ODI #11652449

Mileage unknown · Feb 4, 2025
Electrical SystemForward Collision AvoidanceService BrakesFire

On [XXX], while driving, the brakes on my vehicle unexpectedly seized, causing all four wheels to catch fire. This incident resulted in significant damage, including the burning of the brake lines. The vehicle was promptly towed to Wide World BMW in Spring Valley, NY, for repairs, as it is covered under the bumper-to-bumper warr…

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On [XXX], while driving, the brakes on my vehicle unexpectedly seized, causing all four wheels to catch fire. This incident resulted in significant damage, including the burning of the brake lines. The vehicle was promptly towed to Wide World BMW in Spring Valley, NY, for repairs, as it is covered under the bumper-to-bumper warranty. Following the incident, I was informed that a team from BMW North America would inspect the vehicle due to the severity of the malfunction. I have since been advised that BMW North America is denying liability, claiming that third-party work may have been performed on the brake system. However, both Wide World BMW and I categorically refute this assertion. All maintenance on my vehicle has been exclusively performed by authorized BMW service centers, and there is no evidence to suggest that any third-party work was done. The damage being attributed to third-party work is, in reality, a direct result of the fire caused by the brake system malfunction. Wide World BMW has reviewed the case and agrees that BMW North America should assume responsibility for addressing this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11640669

Mileage unknown · Apr 3, 2024
Electrical SystemService BrakesVehicle Speed ControlCrash

I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. …

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I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.

NHTSA ODI #11581049

Mileage unknown · Mar 5, 2024
Fuel/propulsion SystemService Brakes

The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat re…

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The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat recall. I have attached a photo showing the concept, but I am happy to provide further evidence or answer questions. In one photo, you can see that it is possible to entirely wedge a foot behind the brake arm while completely depressing the accelerator. It is compounded and worse with the BMW all-weather mats like you can see in the picture. They have a polygon design, but it is done with huge grooves that catch your heel sometimes and kind of hold your foot in a position. In addition, the Cruise Control button is located immediately where your hand can accidentally press it (I've done it many times). If you accidentally do, it immediately attempts to uncontrolled accelerate to highway speed. There is already a recall on this, and all BMW did was disable the cruise at very low speeds. The problem still exists in traffic! There should not be a nondiscript button that is easy to accidentally press but causes uncontrolled acceleration in a car that can reach 60mph in 4 seconds.

NHTSA ODI #11575516

Mileage unknown · Jan 26, 2024
EngineService BrakesSuspensionCrashInjury

I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forwar…

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I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.

NHTSA ODI #11567993

Mileage unknown · Jan 21, 2024
Back Over PreventionForward Collision AvoidanceService BrakesCrash

Car was in auto park at traffic light and it started to drive and hit the car in front. Brakes or front collision did not stop the car.

NHTSA ODI #11566818

Official recalls

4

25V395000 · Electrical System:propulsion System:traction Motor:controller:software

Jul 23, 2025

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

25V470000 · Electrical System:propulsion System:traction Battery

Jul 16, 2025

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Consequence & remedy

Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

23V409000 · Vehicle Speed Control:cruise Control

Jun 7, 2023

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Consequence & remedy

Consequence: A sudden increase in vehicle speed can increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

23V295000 · Electrical System:propulsion System:traction Battery

Apr 26, 2023

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.