2012 BMW 750LI

I went outside and started my car, locked it and came back inside to grab a few things. Approximately five minutes later someone was banging on my door and ringing the doorbell. When I answered they said they had already call the fire department. My car's engine compartment was engulfed in flames and undercarriage covers were also burning. The rear bumper and light assemblies were melting. The doors were stuck windshield exploded and srs systems had activated. Fire department said it was electrical fire. USAA said it is a total loss and the electrical fire was in the engine compartment. My vehicle was parked on the street in front of my house and been driven the evening before and parked in front of my house. I have plenty of pictures.

TL* THE CONTACT OWNS A 2012 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LOW COOLANT MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE COOLANT RESERVOIR TOPPED OFF. THE CONTACT RESUMED DRIVING AND THE WARNING LIGHT APPEARED AGAIN. UPON CHECKING THE COOLANT RESERVOIR, THE COOLANT WAS AGAIN TOPPED HOWEVER, THE SAME WARNING LIGHT ILLUMINATED ALONG WITH THE DRIVE TRAIN MALFUNCTION WARNING MESSAGE. THE CONTACT THEN DISCOVERED THAT THERE WAS A LEAK COMING FROM THE AUXILIARY WATER PUMP. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS FIRST TOWED TO HIS RESIDENCE AND A FEW DAYS LATER TOWED TO LONG BEACH BMW (1660 E SPRING ST, LONG BEACH, CA 90806). THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN. A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND A CASE WAS FILED. THE CONTACT WAS OFFERED A 10% DISCOUNT TOWARD THE COST OF REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

AFTER A ROUND TRIP 25 MILES DRIVE AND PLACING THE CAR IN PARK WITH THE ENGINE OFF, THE PASSENGER DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE OF THE CAR. THE ISSUE APPEARS TO BE AN ELECTRICAL, BECAUSE THE CENTRAL LOCKING SYSTEM WOULD LOCK THE CAR, BUT WOULD NOT UNLOCK. THE DRIVER DOOR DOES OPEN FROM THE INSIDE BUT THE PASSENGER DOOR DOES NOT. THIS COULD BE CATASTROPHIC IN CASE OF FIRE OR ACCIDENT.

MY CAR HAS BEEN AT THE BMW SHOP FOR FOUR MONTHS. THE PURPOSE OF ME TAKING MY CAR TO THE BMW SHOP WAS BECAUSE MY 2012 750LI BMW HAD TRANSMISSION PROBLEMS. WHEN I GOT THERE [XXX]. STATED THERE IS A RECALL ON THE ENGINE AND HE SAY IT WILL BE FIX. FOUR MONTHS LATER THE MANAGER [XXX] CALL ME AND TELL ME I HAVE TO PAY $ 9,600 FOR THE PARTS AND THE LABOR WORK. [XXX] STATED MY CAR DID NOT QUALIFY AND I HAD TO PAY 45% .I BELIEVE I WAS RIPPED OFF BECAUSE I BELIEVE THERE WAS NOTHING WRONG WITH MY ENGINE AND THE TRANSMISSION WAS ONLY $3,318 AND NOW HE CHARGING ME SO MUCH MONEY. I AM VERY DISAPPOINTED ONLY BECAUSE WHEN I TOOK THE CAR IN MARCH 2019 HE COULD HAD GAVE ME A PRICE AND NOT FOUR MONTHS LATER. I TOLD HIM WHY WOULD HE FIX THE ENGINE IF I DIDN'T QUALIFY FOR A FREE ONE AND WHY NOT CALL ME AND TELL ME THAT I WILL BE PAYING 45% OUT OF MY POCKET. ON TOP OF THAT HE HAS THE NERVE TO CALL ME ON JULY 2019 AND TELL ME THE CAR HAS A NEW ENGINE BUT ALL THE OLD COMPONENTS WAS TRANSFER TO THE NEW ENGINE THEN HE SAY THAT I NEED TO PAY EXTRA BECAUSE HE DID NOT FIX THE TRANSMISSION. MY COMPLAINT IS WHY FIX THE ENGINE IF THERE WAS NOTHING WRONG WITH IT JUST TO MAKE MONEY FROM THE CUSTOMER . IF I TOOK THE CAR TO THE SHOP FOR TRANSMISSION PROBLEMS THAT WOULD HAD COST ME $3,318 NOW HE WANTS $9,600 CAN SOME ONE PLEASE INVESTIGATE THIS PROBLEM. HERE IS MY VIN [XXX] . SENT FROM YAHOO MAIL ON ANDROID INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 BMW 750LI. WHILE DRIVING 30 MPH, THE CONTACT'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE CONTACT'S GIRLFRIEND GRABBED THE STEERING WHEEL. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHECKERED FLAG BMW (5225 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (866) 414-7820) WHERE IT WAS DIAGNOSED THAT NEW AIR BAGS AND A NEW STEERING WHEEL WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000.

WELL AT THE 60K MILE MARK THE MOTOR WAS BLOWN, COME TOO FIND OUT MANY CARS THIS SAME MODEL AND YEAR ARE HAVING SIMILAR ISSUES... THE SUSPENSION HAS BEEN CHANGED A COUPLE TIMES NOW AND THE FUEL PUMP WENT BAD... THE CAR BURNS OIL BMW SAYS THIS IS NORMAL I FIND THAT VERY HARD TO BELIEVE... THE MOTOR WENT OUT WHILE DRIVING AND ACTUALLY LEAVING THE BMW DEALERSHIP HOW IRONIC