NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
33 reports30,000 miles · Aug 15, 2011
Electrical System
TL* THE CONTACT OWNS A 2004 BMW 745LI . THE CONTACT STATED WHILE DRIVING 75 MPH THE ABS LAMP ILLUMINATED, THE VEHICLE STARTED JERKING VIOLENTLY AND THE BRAKES AND THE STEERING WHEEL LOCKED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED. IN ADDITION, AFTER THE DRIVER WAS ABLE TO TURN THE VEHICLE BACK ON THE TRANSMISSION SAF…
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TL* THE CONTACT OWNS A 2004 BMW 745LI . THE CONTACT STATED WHILE DRIVING 75 MPH THE ABS LAMP ILLUMINATED, THE VEHICLE STARTED JERKING VIOLENTLY AND THE BRAKES AND THE STEERING WHEEL LOCKED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED. IN ADDITION, AFTER THE DRIVER WAS ABLE TO TURN THE VEHICLE BACK ON THE TRANSMISSION SAFE MODE WOULD NOT DISENGAGE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THREE YEARS AGO, THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE IS 86,000. UPDATED 9/13/11 *CN UPDATED 09/28/11
NHTSA ODI #10419562
99,000 miles · May 4, 2011
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SOFT AND EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WOULD NOT STOP IMMEDIATELY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE DEALER ALSO STATED THAT…
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TL*THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SOFT AND EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WOULD NOT STOP IMMEDIATELY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE DEALER ALSO STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM). THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
NHTSA ODI #10398900
109,115 miles · Apr 12, 2011
Engine And Engine CoolingPower Train
I PURCHASED A 2004 BMW 745 LI FROM LEXUS DEALERSHIP IN MD, I DROVE TO FAYETTEVILLE, NC BECAUSE IM IN THE MILITARY. 1 WEEK AFTER BEING HOME AT FT BRAGG I STARTED THE CAR IN THE MORNING AND THEN THE TRANSFAIL SAFE LIGHT CAME ON WHEN I ARRIVED AT WORK. 4/12/2011 WHILE DRIVING TO WORK IN FULL HEAVY TRAFFIC THE COOLANT LIGHT CAME …
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I PURCHASED A 2004 BMW 745 LI FROM LEXUS DEALERSHIP IN MD, I DROVE TO FAYETTEVILLE, NC BECAUSE IM IN THE MILITARY. 1 WEEK AFTER BEING HOME AT FT BRAGG I STARTED THE CAR IN THE MORNING AND THEN THE TRANSFAIL SAFE LIGHT CAME ON WHEN I ARRIVED AT WORK. 4/12/2011 WHILE DRIVING TO WORK IN FULL HEAVY TRAFFIC THE COOLANT LIGHT CAME ON WITH A YELLOW INDICATOR AND TOLD ME TO DRIVE MODERATELY. WHILE TRYING TO DRIVE TO A GAS STATION THE RED INDICATOR CAME ON AND TOLD ME TO STOP SAFELY AND THIS IS WHILE IN TRAFFIC. THIS COMPUTER IS ALWAYS SAYING SOMETHINGS WRONG WHEN ITS NOT AND IM AFRAID THAT WHEN SOMETHING IS REALLY WRONG I WONT KNOW IF IT IS LEGITIMATE. I CHECKED THE COOLANT LEVEL AND IT WAS FULL. OIL WAS A LITTLE LOW BUT NO INDICATOR CAME ON FOR THAT. STARTED THE CAR BACK UP AND IT DROVE FINE. THERE NEEDS TO BE A RECALL ON THESE COMPUTERS IN BMW CARS. THESE COMPUTER PROBLEM CAN BE A PLOY TO CONSTANTLY PURGE MONIES FROM CONSUMERS POCKET PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10395588
96,000 miles · Apr 11, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) AND BEGIN TO LEAK OIL ABNORMALLY TWO MONTHS AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY PERFORMED A DIAGNOSTIC AND DETERM…
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TL* THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) AND BEGIN TO LEAK OIL ABNORMALLY TWO MONTHS AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY PERFORMED A DIAGNOSTIC AND DETERMINED THAT THE OIL LEAK WAS COMING FROM THE VACUUM PUMP. THE CONTACT SECURED AN APPOINTMENT WITH THE DEALER AND WAS AWAITING POSSIBLE REPAIRS. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 100,130. UPDATED 06/01/11*LJ UPDATED 06/02/11
NHTSA ODI #10395431
65,000 miles · Apr 5, 2011
Power Train
VEHICLE TYPE IS A 2004 745LI BMW V-8 6 SPEED TRANSMISSION. WHEN THE CAR IS IN 5TH GEAR THE CAR HICCUPS LIKE IT WANTS TO UP SHIFT BUT THEN DOES NOT. IT CAUSE THE CAR IT JERK EVERY 3 TO 5 SECONDS WHEN IN 5TH GEAR. WHEN THE CAR IS IN ANY OTHER GEAR IN DOES NOT DO THIS. I HAVE HAD A TRANSMISSION FLUID COMPLETELY CHANGED OUT. IN WH…
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VEHICLE TYPE IS A 2004 745LI BMW V-8 6 SPEED TRANSMISSION. WHEN THE CAR IS IN 5TH GEAR THE CAR HICCUPS LIKE IT WANTS TO UP SHIFT BUT THEN DOES NOT. IT CAUSE THE CAR IT JERK EVERY 3 TO 5 SECONDS WHEN IN 5TH GEAR. WHEN THE CAR IS IN ANY OTHER GEAR IN DOES NOT DO THIS. I HAVE HAD A TRANSMISSION FLUID COMPLETELY CHANGED OUT. IN WHICH THE FLUID SMELLED BURNT AND LOOKED BROWN IN COLOR. BMW SAYS THAT IT IS A LIFE TIME FLUID (IT IS NOT). WHEN THE CAR IS ACCELERATING THROUGH 5TH GEAR IT DOES NOT DO THE PROBLEM EITHER. THERE IS SOMETHING CLEARLY WRONG WHICH THE TRANSMISSION. I HAVE TAKING THE CAR TO TWO INDEPENDENT TRANSMISSION SHOPS AND THEY HAVE NO IDEA. I HAVE LEARNED THAT THE CAR WILL STAY IN 6TH GEAR AT 45 MPH AND NORMALLY CRUISE IN THE CITY IN 4TH GEAR AT LOWER SPEEDS AND AVOID 5TH GEAR WITH THE USE OF THE MANUAL SHIFTS ON THE STEERING WHEEL. ALSO, THE DYNAMIC DRIVE SYSTEM FAILS ABOUT ONCE A MONTH IN WHICH YOU CAN TURN THE CAR OFF AND ON AGAIN AND THE CAR DYNAMIC DRIVE SYSTEM WORKS FINE FOR A MONTH OR SO. THIS CAUSES THE CAR CHASSIS TO ROLL WHEN CORNERING. DURING THIS TIME OF FAILURE THE STEREO MAKES ODD NOISES IN WHICH I THINK IT IS BECAUSE THE STEREO VOLUME IS SET TO GET LOUDER AS THE CAR SPEED INCREASES. THESE ISSUES ALL TEND TO HAPPEN AT THE SAME TIME. *TR
NHTSA ODI #10394263
72,000 miles · Mar 26, 2011
Power Train
NUMEROUS WARNING LIGHTS INCLUDING "POSSIBLE TRANSMISSION FAILURE" AND "LOSS OF STABILITY CONTROL" LIT UP ON MY 2004 BMW 745LI. THE VEHICLE LOST ITS ABILITY TO ACCELERATE, WHICH EXTREMELY DANGEROUS IN THE HIGH TRAFFIC SITUATION I WAS EXPERIENCING ON THE HIGHWAY. THIS FAILURE IS IN ADDITION TO NUMEROUS WARNING INDICATOR LIGHTS T…
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NUMEROUS WARNING LIGHTS INCLUDING "POSSIBLE TRANSMISSION FAILURE" AND "LOSS OF STABILITY CONTROL" LIT UP ON MY 2004 BMW 745LI. THE VEHICLE LOST ITS ABILITY TO ACCELERATE, WHICH EXTREMELY DANGEROUS IN THE HIGH TRAFFIC SITUATION I WAS EXPERIENCING ON THE HIGHWAY. THIS FAILURE IS IN ADDITION TO NUMEROUS WARNING INDICATOR LIGHTS THAT APPEAR INTERMITTENTLY IN THE VEHICLE AND THEN RESET THEMSELVES ONCE THE VEHICLE IS TURNED OFF AND RESTARTED. THE DIAGNOSIS BY BMW WAS THAT THE MECHATRONIC UNIT ON THE TRANSMISSION HAD FAILED (AFTER ONLY 70,000 MILES, THIS IS BARELY THE BREAK IN PERIOD FOR THESE VEHICLES). THE TOTAL REPAIR COST WAS QUOTED AT $5,000. THE MACHATRONICS UNIT WAS REPLACED AND SEEMS TO BE WORKING FOR NOW. UPON READING UP ON ISSUES RELATED TO THE BMW 745LI IT IS AMAZING THAT NO MAJOR RECALL HAS BEEN INITIATED ON ITS ELECTRICALS, TRANSMISSION, AND COMPUTERIZED CONTROL SYSTEMS. ALL OF THESE SEEM LIKE HUGE SAFETY CONCERNS AS THE VEHICLE TENDS TO FAIL WHILE IN TRAFFIC. *TR
NHTSA ODI #10392938
65,000 miles · Jan 6, 2011
Air Bags
TL*THE CONTACT OWNS A 2004 BMW 745LI. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SEAT SENSOR WAS REPLACED. THE FAILURE OCCURRED AGAIN A FEW MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE D…
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TL*THE CONTACT OWNS A 2004 BMW 745LI. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SEAT SENSOR WAS REPLACED. THE FAILURE OCCURRED AGAIN A FEW MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT A SOFTWARE UPGRADE WAS NEEDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 68,000.
NHTSA ODI #10374954
100,000 miles · Dec 30, 2010
Air Bags
TL*THE CONTACT OWNS A 2004 BMW 745LI. WHILE DRIVING APPROXIMATELY 50 MPH THE CONTACT NOTICED THAT THE AIR BAG DRIVER RESTRAINT SYSTEM FAULT LIGHT ILLUMINATED. THE DEALER WAS CONTACTED AND STATED THAT IT MIGHT BE A PROBLEM WITH THE SENSOR AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE APPROXIMATE FAILURE MILEAGE WAS …
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TL*THE CONTACT OWNS A 2004 BMW 745LI. WHILE DRIVING APPROXIMATELY 50 MPH THE CONTACT NOTICED THAT THE AIR BAG DRIVER RESTRAINT SYSTEM FAULT LIGHT ILLUMINATED. THE DEALER WAS CONTACTED AND STATED THAT IT MIGHT BE A PROBLEM WITH THE SENSOR AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10373534
28,000 miles · Dec 24, 2009
Power Train
TRANSMISSION HAS BEEN FAILING ON MY 2004 754LI THE FIRST YEAR I PURCHASED IT. I HAVE SENT TO THE VIST BMW IN CYPRESS CREEK FLORIDA OVER 20 TIMES IT STAYED IN THE THEIR HANDS FOR WEEKS ON END AND ALWAYS TOLD ME THERE IS NOTHING WRONG WITH IT. FOR YEARS IT WAS A CONSTANT CHORE TO DRIVE 30 MILES TO THEIR FACILITY AND FOR THEM TO IN…
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TRANSMISSION HAS BEEN FAILING ON MY 2004 754LI THE FIRST YEAR I PURCHASED IT. I HAVE SENT TO THE VIST BMW IN CYPRESS CREEK FLORIDA OVER 20 TIMES IT STAYED IN THE THEIR HANDS FOR WEEKS ON END AND ALWAYS TOLD ME THERE IS NOTHING WRONG WITH IT. FOR YEARS IT WAS A CONSTANT CHORE TO DRIVE 30 MILES TO THEIR FACILITY AND FOR THEM TO INSPECT MY COMPLAINT TO SIMPLY TO TELL ME THAT THERE IS NOTHING WRONG WITH IT. LOW AND BEHOLD MY WARRANTY EXPIRED AND WHEN I WENT THERE AGAIN, THEY SAID " WELL IT SEEMS LIKE YOUR TRANSMISSION IS SLIPPING AND WOULD NEED EXTENSIVE REPAIRS". IMMEDIATELY, I COMPLAINED AND BEGAN TO REQUEST SUPERVISORS. THEY ONCE AGAIN CONTACTED THE BMW NORTH AMERICA SUPERVISOR WHO SAID THEY WILL NOT WARRANTY THIS COMPLAINT REGARDLESS OF THE DOCUMENTED HISTORY. I HAVE WASTED OVER 100 DAYS OF MY CAR BEING IN THE SHOP AND AT THIS POINT I CANNOT DRIVE MY CAR BECAUSE THE TRANSMISSION IS CONSTANTLY FAILING AND THE CAR IS NOT DRIVABLE. I PAID CLOSE TO 90K FOR THIS VEHICLE AND PLENTY OF ADDITIONAL MONIES FOR RENTALS AND ADDITIONAL REPAIRS DUE TO THE INABILITY OF THE CARS TRANSMISSION TO FUNCTION PROPERLY. I DON'T KNOW WHAT TO DO...PLEASE HELP IN THIS ECONOMY THE CAR'S VALUE HAS DEPLETED AND WITHOUT A PROPER TRANSMISSION IT IS ALMOST WORTHLESS. *TR
NHTSA ODI #10296930
67,000 miles · Dec 3, 2009
Seats
TL*THE CONTACT OWNS A 2004 BMW 745LI. THE AIR BAG LIGHT ILLUMINATED WHICH INDICATED THAT THERE WAS NO PASSENGER IN THE FRONT SEAT. THE DEALER STATED THAT THE OCCUPANT DETENTION SYSTEM NEEDED TO BE REPROGRAMMED. THE DETENTION SYSTEM WAS RESET; HOWEVER, THE LIGHT REMAINED ILLUMINATED. THE CONTACT IS RESPONSIBLE FOR PURCHASING THE …
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TL*THE CONTACT OWNS A 2004 BMW 745LI. THE AIR BAG LIGHT ILLUMINATED WHICH INDICATED THAT THERE WAS NO PASSENGER IN THE FRONT SEAT. THE DEALER STATED THAT THE OCCUPANT DETENTION SYSTEM NEEDED TO BE REPROGRAMMED. THE DETENTION SYSTEM WAS RESET; HOWEVER, THE LIGHT REMAINED ILLUMINATED. THE CONTACT IS RESPONSIBLE FOR PURCHASING THE REPAIR PART THAT WILL PROGRAM THE COMPUTER. RECALL 04V379000 FOR THE SEATS IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 12/22/09. *LJ THE SENSOR IN THE PASSENGER SEAT DID NOT DETECT A PERSON SITTING IN THE SEAT. UPDATED 12/29/09. *JB
NHTSA ODI #10294410
NHTSA investigations
2EA12002 · Vehicle Rollaway
Opened Apr 10, 2012 · Closed Jan 24, 2013
Status: closed (inferred from source dates) · Electrical System; Electrical System:ignition; Electrical System:ignition:switch; Power Train:automatic Transmission
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Additional source detail variants (4)
Electrical System
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Electrical System:ignition
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Electrical System:ignition:switch
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Power Train:automatic Transmission
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
PE11025 · Vehicle Rollaway
Opened Aug 5, 2011 · Closed Apr 23, 2012
Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Additional source detail variants (2)
Electrical System
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Power Train:automatic Transmission
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
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