2000 BMW 740IL

THE INFORMATION PANEL IN FRONT OF THE STERING COLUMN IN THE DASH IS SO PIXALATED THE INFORMATION SUCH AS THE ODOMETER AND OTHER NECESSARY SAFETY INFORMATION IS UNREADABLE. THE DEALER WHERE THE CAR WAS PURCHASED AS A CERTIFIED BMW, 18 MONTHS AFTER THE PURCHASE IN 2004 THE CAR HAD APPROXIMATELY 60,000 MILES AT THE TIME (NOW 75,000 MILES), SAID IT WOULD COST APPROXIMATELY $1500 TO $2000 TO REPLACE AND IT WAS OUR RESPONSIBILITY. WE HAVE LIVED WITH IT FOR SOME YEARS NOW AND TRY TO AVOID DRIVING AT NIGHT. THE CAR HAS ALWAYS BEEN USED SPARINGLY BECAUSE OF THIS PROBLEM. THERE WAS NO CONDITION THAT WE KNOW OF THAT CAUSED THE PROBLEM. ONLY HEARSAY, BUT THE BMW SERVICE PERSON TOLD US THAT THIS HAPPENS SOMETIME AND THEY COULD NOT EXPLAIN WHY. WE KNOW THAT THERE WERE OTHERS WITH THE SOME PROBLEM BUT OF COURSE THE DEALER WOULD NOT SAY IN THEIR PROTECTIVE CONVERSATION. I DO NOT BLAME THEM BUT I DO BLAME THEM, THE DEALER, AND BMW FOR NOT GIVING THE BENEFIT OF THE DOUBT AND FULL DIDCLOSURE THAT IT WAS NOT NORMAL AND WAS A DEFECT. THANKS TO A NEIGHBOR I LEARNED OF THIS SITE. I HOPE PEOPLE BUYING A NEW BMW EXTENDS THEIR WARRENTY TO INCLUDE THE INSTRUMENT PANEL.

I HAVE A 2000 BMW 740IL THAT IS VERY HARD TO READ FROM THE DASH BOARD OR THE INSTRUMENT PANEL. I CANNOT READ THE EXACT MILEAGE ON THE CAR, OUTSIDE TEMPERATURE OR ANY OTHER INFORMATION THAT COMES TO THE SCREEN BEHIND THE STEERING WHEEL. I WOULD LIKE TO HAVE THIS FIX SINCE IT IS A SAFETY HAZARD. ANY IDEA OF WHAT TO DO FROM THIS POINT WILL BE OF GREAT HELP. *TR

THE PROBLEM AREAS OF MISSING PIXELS ARE PRIMARILY LOCATED IN THE DRIVER'S INSTRUMENT CLUSTER THAT DISPLAYS ODOMETER & TRIP ODOMETER, OUTSIDE TEMPERATURE , AND CHECK CONTROL DISPLAY, SUCH AS WARNINGS/PARKING BRAKE/COOLANT TEMPERATURE /LEVEL/ KEY & SEAT BELT REMINDER, ETC. BMWS HAVE BEEN EVALUATING CASE BY CASE BASIS ON THOSE WHO KNEW WHERE TO COMPLAIN IN BMW ON THIS PROBLEM AND ON WHO COULD GET SERVICE. IT WAS THEIR DISCRETION OF HOW MUCH THEY WOULD COVER TO REPAIR OR REPLACE THE DEFECTIVE INSTRUMENT CLUSTER DISPLAY BASED ON NON-SENSE CRITERIA , IF YOU'RE THE ORIGINAL OWNER OR NOT, IF YOU OWN OTHER BMW, WHERE YOU PURCHASED YOUR VEHICLE, ETC. THE MAIN PROBLEM, IN MOST CASES, I COULD NOT TELL WHAT WAS THE EXACT ODOMETER OR OTHER WARNING MESSAGES BECAUSE ALL THE PIXELS WERE MISSING DUE TO LOOSE/FAULTY INTERNAL WIRING OF THE DRIVER' S INSTRUMENT CLUSTER DISPLAY. BMW HAD FIXED A LOT OF THESE PIXEL PROBLEMS, BUT MANY OTHER PEOPLE WERE POORLY INFORMED OF WHAT THEY COULD DO. THERE WERE HUNDREDS IF NOT THOUSANDS OF CONSUMER WHO HAD VOICED THEIR CONCERN TO BMW DIRECTLY RELATED TO THESE PIXEL PROBLEMS, BUT BMW STILL CONTINUED TO SUPPLY AND INSTALL THE SAME (T DEFECTIVE INSTRUMENT CLUSTER DISPLAY. BMW SHOULD BE MANDATED TO MAKE A PERMANENT FIX ON THESE PIXEL PROBLEMS AND MANDATE THEM TO PAY FOR ALL THE COST , PARTS AND LABOR, TO REPAIR/REPLACE A DEFECTIVE INSTRUMENT CLUSTER. *AK