1997 BMW 740IL

TL* THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING OVER A BUMP IN THE ROAD OR POTHOLE, THE VEHICLE SHOOK ABNORMALLY. ADDITIONALLY THE TIE ROD FAILED WITHOUT WARNING. THERE WAS ALSO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOTTOM SPRINGS WERE FRACTURED. THE DEALER ALSO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/19/17 LJ *TR

STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR

STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR

TL*THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE LIGHTS CONTINUED TO ILLUMINATE, BUT THE BRAKES WERE NOT EFFECTIVE. ALSO, THE COIL SPRING MADE A LOUD CLUNKING NOISE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V140000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), WHICH WAS ISSUED IN THE SPRING OF 1997. THE FAILURE AND CURRENT MILEAGES WERE 115,000. UPDATE 09/10/08 *CW UPDATED 09/19/08. *JB

THE CONSUMER HAD THE SAME PROBLEM AS STATED IN NHTSA RECALL# 97V140000 : VEHICLE DESCRIPTION: PASSENGER VEHICLES. ROAD GRIT AND GRAVEL ASSOCIATED WITH WINTER ROAD CONDITIONS CAN PENETRATE THE RUBBER OF THE LOWER FRONT SPRING MOUNTS AND ACCUMULATE IN THE MOUNTS CAUSING NOTCHES OR PITS TO DEVELOP. THESE NOTCHES CAN DEVELOP CRACKS RESULTING IN BREAKAGE OF A BOTTOM COIL OF THE SPRING. THE DEALERSHIP AND THE MANUFACTURER INFORMED THE CONSUMER HER VEHICLE IDENTIFICATIONS NUMBER WAS NOT INCLUDED IN THE RECALL. *JB