2016 BMW 740I

The contact owns a 2016 BMW 740I. The contact stated that while operating the vehicle, the front air suspension failed to perform as designed, causing the front end of the vehicle to remain lowered, making the front driver’s and passenger’s side tires touching the inner wheel well. The vehicle was taken to the local service center who diagnosed that the front driver’s and passenger’s side air suspension was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and dealer were both notified of the failure, but no assistance was offered. The failure mileage was 52,000.

Active Air Flap fault, Upper and Lower Actuator is not working and that is why engine is overheating. BMW has extended this warranty to 10 years/120K miles for 750 and 550 series manufactured up to Aug 2019. But they have not done that on 740 series. My vehicle has the same problem and should be covered under the same in order to avoid engine damage. Please advice the next step. The fault code are: P05A0, P05AE, P05A2, P059F.

NOT REALLY SURE IF THIS WOULD BE CONSIDERED A SAFETY COMPLAINT, BUT IT COULD LEAD TO PROBLEMS IF NOT CORRECTED. THE UPPER RADIATOR SHUTTLE WILL NOT FUNCTION PROPERLY. THIS CAN CAUSE RESTRICTED CLIMATE CONTROL IN THE VEHICLE INTERIOR, REDUCTION OF ENGINE PERFORMANCE AND POSSIBLY ENGINE OVERHEATING. THIS APPEARS TO BE A COMMON PROBLEM WITH MODEL YEARS 2016+. I NOTICED THIS WHEN I TURNED ON THE CAR AND THE CHECK ENGINE LIGHT CAME ON. THERE IS NO VISIBLE DAMAGE TO THE SHUTTER. THE LINK BELOW IS FOR ANOTHER MODEL OF BMW, BUT SHOWS THAT THIS IS A KNOWN PROBLEM: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10160279-9999.PDF

ON TWO OCCASIONS A FALSE FASTEN SEAT BELT FROM PASSENGER SIDE HAS COME UP WHEN THE SEAT WAS NOT OCCUPIED. THE CAR WAS SENT FOR REPAIR. ON THE FIRST OCCASION IT WAS INDICATED THE WIRING IS LOOSE FOR THE SEAT BELT HARNESS SO IT WAS TIGHTENED. ON THE SECOND OCCASION THE CAR WAS SENT TO DEALERSHIP IT WAS DIAGNOSED THAT THE HARNESS WIRING TRACK COULD COME LOOSE AND THEREFORE HAD TO BE REROUTED.

I GOT ENGINE MALFUNCTION LIGHT ON TWO SEPARATE OCCASIONS ON MY BMW; ON EACH OCCASION THE CAR WAS SENT TO DEALERSHIP FOR REPAIR TO FIND THAT THE UPPER AND LOWER RADIATOR BLINDS ARE AT FAULT AND THIS REQUIRED REPLACEMENT. THE 2016 BMW 740I IS EQUIPPED WITH A FRONT GRILLE WHERE THE VENTS ARE COVERED BY BLINDS THAT OPEN WHEN THE CAR IS STARTED AND CLOSED WHEN THE CAR IS TURNED OFF ALLOWED SOME TIME FOR WARM AIR TO COME OUT OF THE ENGINE COMPARTMENT.

ACTIVE PDC FAILS ON MULTIPLE OCCASIONS. A TECHNICAL SERVICE BULLETIN WAS RELEASED IN MARCH 2017 BY BMW AND NEW SOFTWARE WAS DOWNLOADED. DESPITE THE NEW SOFTWARE DOWNLOADED TO VEHICLE THERE CONTINUES TO BE INCIDENTS POST THAT WHEN THE ACTIVE PDC FAILS TO ACTIVATE. BMW CONTINUES TO CLAIM THE FEATURE WORKS AS DESIGNED BUT THERE IS NEVER ANY EXPLANATION BY THE DEALER WHY IT IS BY DESIGN. FOREMAN AT THE BMW DEALERSHIP WHERE HE WITNESSED MULTIPLE FAILURES OF IT ARGUED THAT I CAN SEE THE CAR IS GOING TO HIT ANOTHER CAR OR AN OBJECT SO WHY IS IT NECESSARY TO HAVE IT ACTIVATE? THIS ARGUMENT DOES NOT MAKE SENSE, BECAUSE THE FEATURE SHOULD WORK, AND IF YOU KNOW CAR IS GOING TO HIT ANOTHER CAR OR OBJECT THEN YOU SHOULD EXPECT FEATURE TO ACTIVATE OTHERWISE WHY IS THE FEATURE. DEALERSHIP SERVICE DEPARTMENT WOULD NOT ACCEPT TO DOCUMENT THE FAILURES IN THE SERVICE ORDER OR THE ARGUMENTS FOREMAN MADE.

AUDIO CONTROL SYSTEM FREEZES ON THE BMW 740I. IT HAPPENS THAT AUDIO IS GONE COMPLETELY, SYSTEM DOES NOT RESPOND TO ANY OF THE FOLLOWING TO RAISE VOLUME: 1. GESTURE COMMANDS TO RAISE VOLUME (THE SYSTEM DOES NOT EVEN SHOW GESTURE IS INVOLVED ON THE DASH DISPLAY) 2. FROM THE POWER BUTTON BY MANUALLY ADJUSTING HIGHER, THERE IS NO RESPONSE FROM SYSTEM AT ALL AND DASH SCREEN DOES NOT SHOW VOLUME INCREASE IS BEING ATTEMPTED. 3. FROM THE VOLUME UP BUTTON ON THE STEERING WHEEL, AGAIN NO SIGN ON DASH SCREEN THAT VOLUME INCREASE IS BEING ATTEMPTED.

THE PROBLEM IS CENTERED AROUND ADAPTIVE CRUISE CONTROL SYSTEM OF BMW 740I 2016. BMW 740I CAN'T DETECT VEHICLES FROM THE RIGHT CORNER OR LEFT CORNER WHEN TWO LANES MERGE INTO ONE AND THE BMW IS APPROACHING THE OTHER VEHICLE WHERE THE OTHER VEHICLE IS EITHER AT FRONT RIGHT OR LEFT RIGHT. THERE ARE MULTIPLE SYMPTOMS OF THIS PROBLEM: FIRST SYMPTOM, BMW 740I IS NOT TRACKING ANY VEHICLE AND COCKPIT DOES NOT SHOW A TRACKED VEHICLE. A CAR OR BIG TRUCK IS IN THE SECOND LANE MERGING FROM EITHER CORNER, BMW 740I DOES NOT DETECT THOUGH THERE WAS ENOUGH TIME AND DISTANCE TO DETECT. IN ONE EXAMPLE THERE WAS 18 WHEELER MERGING LANE AND BMW NEVER DETECTED THE 18 WHEELER THOUGH MAJORITY OF THE 18 WHEELER WAS AHEAD OF THE BMW FROM THE RIGHT CORNER. SECOND SYMPTOM IS BMW 740I IS TRACKING ANOTHER VEHICLE, WHEN TWO LANES MERGE THERE IS A CAR FROM THE OTHER LANE COMING IN FRONT FROM THE RIGHT CORNER OR LEFT CORNER, BMW NEVER SLOWS DOWN FURTHER SINCE THAT VEHICLE IS ALREADY NOW IN VIEW OF THE BMW. MY UNDERSTANDING THE BMW USES THE CAMERA BEHIND THE REAR VIEW MIRROR, FACING FORWARD, TO DETECT SUCH SCENARIOS.