2011 BMW 550I

I HAVE PREPARED A PDF DOCUMENT THAT I WOULD LIKE TO SUBMIT AS WELL. I CAN SUPPLY IT AT ANY TIME. HERE IS THE SHORT VERSION. 10/17/13: I HAVE THE FAMILY COME WITH ME FOR A RIDE AND THEN THE VEHICLE BEGINS TO MALFUNCTIONS AND THE CHECK ENGINE LIGHT COMES BACK ON. THE VEHICLE IS STRUGGLING TO EVEN DRIVE AT THIS POINT AND I AM ON THE FREEWAY TRYING TO MAKE IT TO AN EXIT. THE HESITATION BECOMES WORSE AND WORSE I START TO FEAR THAT I MAY BECOME STRANDED ON A BUSY ROADWAY. I MAKE IT OFF THE EXIT AND HOME. 10/18/13: (D/O VEHICLE MILEAGE: 29,375) I TAKE THE VEHICLE TO CONCORD BMW FOR INSPECTION; [XXX] IS THE SERVICE CONSULTANT AT BMW OF CONCORD. 10/19/13: (P/U VEHICLE MILEAGE: 29,379) [XXX] TELEPHONES ME TO INFORM ME THAT IT WAS A QUICK FIX AND THE VEHICLE WAS READY TO BE PICKED UP. I COME TO SIGN FOR THE VEHICLE AND RELEASE THE RENTAL. NOT EVEN 10 MINUTES AFTER I AM IN POSSESSION OF THE VEHICLE IT MALFUNCTIONS IDENTICALLY AGAIN. I CALL BACK TO TELL THEM I AM DROPPING IT OFF, ONCE AGAIN. RETURNED THE VEHICLE WITH (D/O 29,392 MILES) 10/20/13: CONTINUED... 10/21/13: CONTINUED... 10/22/13: CONTINUED... 10/23/13: CONTINUED... 10/24/13: CONTINUED.... 10/25/13: CONTINUED... 10/26/13: CONTINUED... 10/27/13: CONTINUED... 10/28/13: CONTINUED... 10/29/13: CONTINUED... 10/30/13: CONTINUED... 10/31/13: CONTINUED... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS COMPLAINT IS CONCERNING MY 2011 BMW 550I. I HAVE BEEN HAVING PROBLEMS WITH MY BMW SINCE ABOUT 7000 MILES ON THE VEHICLE. THE BRAKES KEEP LOCKING, THE ROTORS KEEP GRINDING AND GROOVING, NOSE COMING FROM THE BRAKES WHILE DRIVING AND STOPPING, AND THE DEALER HAS CHANGED THEM MORE THAN 4 TIMES AND THE ISSUES CONTINUES TO HAPPEN. THEY ADVISED ME THAT THEY CANNOT FIX IT AND THERE IS NOTHING ELSE THEY CAN DO. PLEASE HELP ME WITH MY VEHICLE ISSUE. IT HAS BEEN PARKED FROM MORE THAN A YEAR AND A HALF AND I FEEL THAT IT IS A SAFETY ISSUE. I FEEL LIKE MY LIFE IS IN DANGER IF I DRIVE THIS VEHICLE. *TR

THIS IS THE SECOND OCCURRENCE OF A SIDEWALL BUBBLE ON MY BMW GOODYEAR EXCELLENCE19" RUN FLAT TIRES 98 ON MY 2011 BMW 550I. IN JANUARY 2013 AT 11,000 MILES MY RIGHT FRONT DEVELOPED A BUBBLE AND NEEDED TO BE REPLACED. I ONLY NOTICED BECAUSE MY TIRE PRESSURE MONITOR ALERT CAME ON AND WHEN I TOOK MY CAR TO HAVE MY TIRES CHECKED THEY NOTICED THE BUBBLE. NOW AT 14,000 MY LEFT FRONT SIDE TIRE IS ALSO DEVELOPING A SIDEWALL BUBBLE. THE TIRES HAVE PLENTY OF TREAD AND I DO NOT ABUSE MY CAR. I AM VERY CAREFUL ABOUT AVOIDING POTHOLES AND DRIVE SLOWLY OVER RAILROAD TRACKS. *TR

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED AND EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE SUN ROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 37,000.

I JUST HAD MY 4TH GOODYEAR RUN FLAT TIRE FAILURE. THE FIRST TWO WERE REPLACED BY GOODYEAR AS THEY SAID THE TIRES WERE DEFECTIVE. LAST MONTH ONE OF THE REPLACED TIRES FAILED AND THEY CHARGED ME FOR THE REPLACEMENT. TODAY THE 4TH TIRE FAILED. THE TIRE DEVELOPS A BUBBLE IN THE SIDE WALL THAT IS 5 TO 6 INCHES LONG AND PROTRUDES ABOUT AN INCH AND A HALF. IT AFFECTS THE STEERING AND CAUSES HARSH VIBRATIONS. I JUST SEARCHED THE INTERNET AND SEE A POSSIBLE CLASS ACTION LAW SUIT MAY BE STARTED BY BMW OWNERS AS THIS IS A KNOWN PROBLEM THAT GOODYEAR IS AWARE OF. THESE TIRES ARE NOT SAFE AND WILL CAUSE SERIOUS ACCIDENTS. BMW IS ALSO AWARE OF THIS PROBLEM BUT NEITHER COMPANY IS DOING ANYTHING ABOUT IT. *TR

TL* THE CONTACT OWNS A 2011 BMW 550X1 EQUIPPED WITH GOODYEAR EAGLE LS2 RUN FLAT TIRES, SIZE 245/40/19. THE CONTACT WAS DRIVING OVER A POTHOLE WHEN THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE WAS DRIVEN WITH CAUTION AND THE DEFECTIVE TIRE WAS REPLACED. THERE HAD BEEN A TOTAL OF TEN TIRES THAT WERE REPLACED ON THE VEHICLE SINCE 2011 AS A RESULT OF A BLOW-OUT OR BUBBLES ON THE SIDEWALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

I HAVE HAD 15 TIRE DEFECTS REQUIRING REPLACEMENT OF !! TIRES IN 16,300 MILES OF DRIVING. THESE DEFECT RESULT IN UNSAFE DRIVING CONDITONS AND POSSIBILITY OF ACCIDENTS. THE TIRES ARE NOT CAPABLE OF SUSTAINING MINOR AND NORMAL HIGHWAY CONDITIONS. MY TIRES ARE CURRENTLY BEING REPLACED AGAIN. THREE BULGES ON THE RIGHT FRONT, TWO OF THE LEFT FRONT AND ONE ON THE RIGHT REAR. THESE ARE NOT DO TO DRIVING THEY HAVE RESULTED IN 11 NEW TIRES AND 15 BLOWOUTS, IN 16,300 MILES. THE TIRES HAVE A DESIGN FLAW. SEE INTERNET FOR COMPLAINTS> THIS IS A SERIOUS SAFETY ISSUE WHICH NEED INVESTIGATION. *TR