2011 BMW 550I

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT BACK INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED THAT THE WIRING THAT CONNECTED TO THE FUSE BOX AND BATTERY WAS NOT PROPERLY ATTACHED TO THE TRUNK FLOOR PANEL, WHICH CAUSED THE FUSE BOX AND BATTERY TO MELT. THE CARPET IN THE TRUNK WAS SCORCHED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE MIRRORED NHTSA CAMPAIGN NUMBER: 12V126000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING 35 MPH, THE DRIVE TRAIN MALFUNCTION WARNING MESSAGE ILLUMINATED. THE CONTACT ALSO STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK VIOLENTLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED ALONG WITH THE DRIVE TRAIN WARNING LIGHT. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.

TIRES - AS WITH ALL OTHER COMPLAINTS REGARDING THE GOODYEAR "RUN FLAT" TIRES, I HAVE HAD NO LESS THAN 7 BULGES REQUIRING 7 NEW TIRES. I DID PURCHASE AN EXTENDED TIRE WARRANTY SO BMW COVERED THE TIRES. THE ALARMING THING IS THAT BMW OF NORTH HOUSTON REFUSES TO ADMIT THERE ARE ANY ISSUE WITH THESE TIRES. FROM READING ALL OF THE COMPLAINTS, I HAVE A HARD TIME BELIEVING IT IS THE DRIVER OR POTHOLES AS I HAVE BEEN TOLD. REPLACED THE REAR TIRES WITH COMPARABLE FIRESTONE TIRES AND I HAVE NOT HAD ONE ISSUE. I STILL HAVE THE GOODYEAR TIRES ON THE FRONT AND JUST TWO MONTHS AGO HAD TO HAVE IT REPLACED. MY TIRE WARRANTY EXPIRES NOVEMBER 2015, WILL REPLACE THEM WITH FIRESTONE THEN. PLEASE DO SOMETHING BEFORE SOMEONE IS KILLED.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. THE DRIVE TRAIN MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HIGH PRESSURE SENSOR, LOW PRESSURE SENSOR, AND DRIVE TRAIN WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,900.

I HAVE HAD TO REPLACE 3 RIGHT FRONT TIRES AND 3 LEFT FRONT TIRES BECAUSE THEY ARE CONSTANTLY GETTING BUBBLES ON THE TIRES. THE LAST TIRE WAS REPLACED ON 8/20/15 AND HAD ONLY 204 MILES. THE FIRST TIRE WAS REPLACED ON 6/10/13 AND IT HAS NOT STOPPED. AVERAGE MILES FOR THE TIRES ARE 6,000 TO 8,000. THEY ARE GOOD YEAR EXCELLENCE 245/40 R 19. TWO TIMES I HAVE HAD BLOW-OUTS. I HAVE HAD 5 BMW'S AND NEVER EXPERIENCED THIS BEFORE. THEY JUST TOLD ME THIS CAR IS TO GO TO THE STORE, ETC., NOT FOR LONG TRIPS. I HAVE NOT USED THIS CAR FOR A LONG TRIP YET. BUT I FEEL SOMETHING IS WRONG AND SHOULD BE CORRECTED. THE TIRES ARE UNSAFE. THE TIRES ARE $ 500 EACH, WHICH I SPENT $ 3,000. SO FAR. ARE THIS TIRES IN A RECALL? PLEASE GET BACK TO ME WITH A SUITABLE ANSWER.

I AM CURRENTLY HAVING PROBLEMS WITH MY VEHICLE AND THE LOCAL AUTHORIZED DEALER/SERVICE CENTER, I BELIEVE THEY HAVE BEEN NEGLIGENT WITH THEIR ACTIONS TO MULTIPLE PROBLEMS THAT HAVE OCCURRED, INCLUDING THE REPAIR AND INSPECTION PERTAINING TO A RECALL OF THE N63 ENGINE VEHICLES. THE VEHICLE HAS HAD MULTIPLE ISSUES IN THE PAST, INCLUDING SEVERAL "DRIVETRAIN MALFUNCTIONS" FOR WHICH I BELIEVE HAVE THE DATES AND SERVICE RECORDS THEY RELATE FUEL INJECTORS, BATTERY, PUMPS, ECT.. SINCE JANUARY 2015 I HAVE CONTACTED THE SERVICE CENTER, AUTOGERMANA BMW OF PUERTO RICO, TO REQUEST AN INSPECTION AND REPAIR OF THE VEHICLE DUE TO RECURRENT ISSUES AND CONCERNS, THE REPRESENTATIVE INITIALLY TOLD ME THAT THE DEALER HAD RECEIVED NO INFORMATION ABOUT THE "RECALL" OR SERVICE BULLETIN "B001314". IN MARCH THE VEHICLE WAS SERVICED AGAIN AND THE "RECALL" WAS INCLUDED IN THE SERVICE ORDER BUT THEY ALLEGED THAT THEY DID'T HAVE THE PARTS AVAILABLE AND THAT THEY WOULD CONTACT ME AS SOON AS THEY BECAME AVAILABLE. THE REPRESENTATIVE EVEN RECOMMENDED AGAINST EXTENDING THE VEHICLE WARRANTY FOR REPAIRS UNTIL THE VEHICLE WAS REPAIRED AND/OR INSPECTED AS IT RELATED TO THE RECALL. THE VEHICLE IS NOW PAST THE 50K MILE WARRANTY AND THE ISSUES HAVE NOT BEEN RESOLVED, AND AGAIN IT IS AT THEIR SERVICE CENTER BECAUSE OF A NEW "DRIVETRAIN MALFUNCTION". THE SERVICE REPRESENTATIVE CALLED ME AND TOLD ME THAT THEY WOULD AGAIN INSPECT THE VEHICLE TO DETERMINE IF THE MALFUNCTION HAD ANY RELATION TO THE PREVIOUS ISSUES AND /OR THE RECALL, IF IT HAS NO RELATION THEY WOULD HAVE TO BE REPAIRED WITHOUT THE WARRANTY COVERAGE. I BELIEVE THIS TO BE SYSTEMATIC NEGLIGENCE OR QUITE POSSIBLY INTENTIONAL IRRESPONSIBILITY. AT THIS POINT LEGAL ACTION IS THE NEXT LOGICAL STEP. I APPEAL TO THE NHTSA FOR RESPONSIBLE ASSISTANCE WITH THESE SERVICE ISSUES AND A RESOLUTION OF THE PROBLEMS.

SINCE JANUARY 2014 THE FUEL INJECTORS FAILED AND REPLACED TWO TIMES AND THE VEHICLE IS CURRENTLY AT THE POSITION OF CRTIZ BMW DEALERSHIP IN SAVANNAH, GA SINCE FEBRUARY 12/2015 TO REPLACE THE FUEL INJECTORS FOR THE THIRD TIME AND ALSO TO REPAIR THE SEAT BELT MALFUNCTION ON THE FRONT PASSENGER SIDE THAT WERE FAILED TO WORK SINCE FEBRUARY OF 2014. ON FEBRUARY OF 2014 I HAVE REACHED OUT TO CRITZ BMW SERVICE DEPARTMENT AND ALSO CONTACTED BMW OF NORTH AMERICA IN JUNE OF 2014 TO CUSTOMER CARE INDIVIDUALS MANY TIMES FROM OVER SIX MONTHS ABOUT THE SEAT BELT MALFUNCTION SAFETY ISSUE SINCE THEN TO HAVE THIS ISSUE FIXED BUT I WAS TOLD THAT BMW COULDN??T DUPLICATE OR REPAIR THE SEAT BELT. THREE PASSENGERS INCLUDING MY WIFE WERE AT RISK AND SAW THE LIGHT FOR SEAT BELT MALFUNCTION WARNING LIGHT TURNED ON IN THIS VEHICLE WHILE SETTING ON THE FRONT PASSENGER SEAT AND I ALSO HAVE PHOTOS DATED SINCE FEBRUARY 2014. THE WARNING INDICATED THAT THE AIR BAG WON??T DEPLOY IN CASE OF ANY ACCIDENT AND I HAD TO STOP THE VEHICLE WHILE DRIVING ON THE HIGHWAY FOR THE PASSENGER??S SAFETY AND I ALSO CONTACTED BMW EMERGENCY ASSISTANCE AND I WAS TOLD TO TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTIONS. THE CRITZ BMW MENTIONED THAT THE SERVICE DEPARTMENT AND BMW OF NORTH AMERICA ARE AWARE OF THE ISSUE WITH THE SEAT BELT AND THAT THEY ARE IN CONTACT TO REPLACE THE SEAT MAT ON THE PASSENGER SIDE AND THAT THERE IS AN ISSUE WITH THE SENSOR. I WAS OFFERED BY BMW OF NORTH AMERICA TO TRADE THIS VEHICLE AND I TOLD BMW THAT I WILL NOT TRADE THIS VEHICLE UNTIL ITS FIXED SINCE I DON'T WANT TO PUT SOMEONES LIFE IN DANGER DUE TO THE SEAT BELT ISSUE THAT BMW COULDN'T FIX AND I TOLD THEM THAT THEY CAN SIMPLY REPURCHASE, REPLACE OR REPAIR THIS VEHICLE. ON MARCH 12/2015 THE BMW OF NORTH AMERICA COULDN'T DUPLICATE OR REPAIR THE SEAT BELT MALFUNCTION ON THE PASSENGER SIDE SEATBELT. *TR

1- SEAT BELT MALFUNCTION FOR PASSENGER SIDE NOT FIXED AFTER MANY COMPLAINTS TO BMW OF NORTH AMERICA AND THE DEALERSHIP. I CAN'T HAVE A PASSENGER OR MY WIFE IN MY CAR DUE TO THE SEAT BELT SAFETY ISSUES. 2- FUEL INJECTORS FAILED AND WILL BE REPLACED FOR THE THIRD TIME 3- THE CAR IS VIBRATING AT 40MPH. BMW FOUND IRREGULAR TIRE WEAR ON THE FRONT TIRES BUT I HAVE A FULL WARRANTY ON ALL TIERS WITH BMW THAT I PURCHASED, THE WARRANTY IS BASED ON ALL THE ROAD HAZARDS AND THE CAUSE OF THE VIBRATION IS ROAD HAZARDS. BMW IS NOT REPLACING THE TIRES. 4- ENGINE MAKES BIG NOISE AT THE START AFTER PARKED FOR 8HRS OR MORE. 5- THE BACKUP CAMERA IS STOP WORKING SOMETIMES AND THE NAVIGATION IS LOADING SLOWLY. I BROUGHT THESE ISSUES TO CRITZ BMW DEALERSHIP AND ALSO CONTACTED BMWUSA CUSTOMER CARE BUT THEY SIMPLY COULD NOT FIX THE ISSUE AFTER MANY VISITS TO THE DEALERSHIP. I HAVE APPROXIMATELY 45 DAYS OF WARRANTY LEFT ON THIS VEHICLE SO BMWUA IS GIVING ME A RUN AROUND AND EACH TIME SUPPORTING AND BACKING THE DEALERSHIP UNTIL MY WARRANTY EXPIRES. BMWUSA AND THE CRIZTE BMW DEALERSHIP BASICALLY DID NOT HONOR THEIR ORIGINAL MANUFACTURE WARRANTY CONTRACT TO FIX THE ISSUES THAT ARE STILL EXISTS ON THIS BMW. I TOOK THIS VEHICLE TO CRITZE BMW DEALERSHIP FOR MORE THAN FIVE TIMES AND EACH TIME THEY KEPT IT FOR 4 DAYS AND NOW FOR 21 DAYS AND THEY MIGHT KEEP IT FOR ANOTHER 14 DAYS TO FIX THE ONGOING ISSUE BUT THE RESULTS ARE FAILING AND THE ISSUE IS UNRESOLVED THE VEHICLE WENT FOR REPAIRS THIS YEAR FOR MORE THAN 40 DAYS. BMW IS HOLDING MY VEHICLE UNTIL THE MANUFACTURE WARRANT EXPIRES SO THEY CAN'T HAVE AN EXCUSE FOR NOT FIXING. I HAVE FILED A COMPLAIN WITH BETTER BUSINESS BUREAU BUT BBB REFERRED ME TO YOUR OFFICE SINCE GA LEMON LAW DOSE NOT APPLY TO A USED VEHICLE PURCHASED FROM BMW EVEN THOUGH WITH ORIGINAL MANUFACTURE WARRANTY. *TR