2023 BMW 530I

I own a 2023 BMW 530i affected by NHTSA recall campaign 26V-438 (BMW "Engine Starter" recall), issued July 8, 2026. Per BMW's own recall documentation, unexpected wear on an internal starter component can cause the starter to malfunction and, in an extreme case, cause a thermal event or fire when starting the engine OR while the engine is running. As of this complaint, BMW's official status for this recall is "Remedy not available" — there is no repair available and no timeline has been provided to me for when one will be. Because BMW has acknowledged a fire risk that can occur while the vehicle is being driven, and because no remedy exists, I have stopped driving the vehicle out of concern for the safety of myself and my two young children. I contacted BMW to request a loaner or alternative transportation until the recall can be repaired. BMW Recall Support Services declined, stating that no alternative transportation is provided for this recall and directing me to my local dealership. My local dealership declined and directed me back to BMW. I first requested that a case be opened on July 15, 2026, and have followed up multiple times by phone and email without resolution. I am left with a vehicle the manufacturer has identified as a fire risk during normal operation, no available fix, no repair timeline, and no alternative transportation. I am filing this complaint to document the safety defect and BMW's failure to provide interim relief while owners await a remedy. I request that NHTSA take this into account in monitoring the adequacy and timeliness of BMW's recall response. No crash, injury, or fire has occurred

I am unknown of what system has failed but the issue is that while the car is in motion, it will completely shut off. All Electrical will disengage and there have been times where a pop up has come on my screen stating that air bags and seat belts are non functioning to get to a service station as soon as possible. It has happened multiple times while driving on a large highway. This is a severe safety issue and I am so thankful I have not suffered serious injuries due to a major accident. The vehicle is unsafe and I do not feel comfortable driving it with myself nor guest in the car.