2004 BMW 530I

WHILE DRIVING, A SMELL OF BURNING MATTER RAPIDLY INCREASED IN THE CAR, THEN IMMEDIATELY FOLLOWED BY A SHARP BURNING SENSATION IN MY LEFT THIGH. I STOPPED THE CAR, GARBED MY EXTINGUISHER AND LOOKED AROUND THE SEAT FOR ANY SIGNS OF FIRE. THEN I NOTICED A BLACK BURNED HOLE ON THE SEAT BOTTOM LEFT BOLSTER EXACTLY WHERE MY THIGH BURNED. IT SEEMED THAT THE SEAT WARMER OVERHEATED, AND BURNED A HOLE IN THE LEATHER. TURNING ON THE CAR AND WARMER AGAIN FOR COUPLE SECONDS, RESULTED IN SPARKS APPEARING THROUGH THE HOLE. I CONTACTED BMW OF NORTH AMERICA, AND THEY INFORMED ME THAT THE CAR IS NOT COVERED BY A WARRANTY ANYMORE, AND THAT THERE WAS NO RECALLS RELATED TO THE SEATS ISSUED FOR MY CAR. TO CONTACT MY BMW DEALERSHIP FOR REPAIRS. THAT I WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC FEE AND THAT THEY MIGHT COVER A PORTION OF THE REPAIRS. CHECKING SIMILAR COMPLAINTS ON NHTSA, I AM SURPRISED BMW HAS NOT ISSUED A RECALL FOR THE SEAT HEATERS FOR OUR CARS, SPECIALLY SINCE IT IS A SERIOUS SAFETY ISSUE. *TR

MY VEHICLE IS A 530I WITH A PRODUCTION DATE IN DECEMBER 2003, IT IS MY CONTENTION THAT THE VEHICLE SHOULD BE SUBJECT TO RECALL RCDNN-04V575. DESPITE THE DECEMBER 2004 NOTICE TO NTSHA INDICATING THAT 100% OF VEHICLES WITH THE SEAT HEATING OPTION PRODUCED BETWEEN JUNE 17TH 2003 AND APRIL 30TH 2004. BMW INSISTS THAT MY VEHICLE (PRODUCTION DATE IN DECEMBER 2003 AND CONTAINING THE SEAT HEATER IN QUESTION) IS, ACCORDING TO INTERNAL DOCUMENTS WHICH THEY WILL NOT RELEASE TO ME, NOT IN FACT SUBJECT TO THE RECALL. WHAT I FIND INEXPLICABLE AND BEYOND BELIEF, IS THAT THEY WOULD ISSUE A NOTIFICATION TO NTSHA IN NOVEMBER 2004, A FULL SIX MONTHS AFTER ALLEGEDLY REMEDYING DEFECTS IN CARS PRODUCED FROM MID-MARCH 2004 THROUGH APRIL 30TH 2004 WITHOUT CORRECTING THOSE DATES IN THE NOTIFICATION LETTER. BMW REFUSES TO REPAIR OR EVEN INSPECT MY PASSENGER SIDE SEAT BOLSTER HEATING ELEMENT DESPITE CLEAR EVIDENCE THAT IT IS IN FACT DEFECTIVE AND SUBJECT TO THE RECALL. *TR

THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR HAS A FAULT WHICH INCAPACITATES THE PASSENGER FRONT AIR BAG. THIS CREATES AN EXTREMELY UNSAFE PASSENGER SITUATION IN THE EVENT OF A CRASH. THE BMW SBSR SYSTEM SHOWS FAULT 0095B8. THIS SPECIFIC ISSUE IS A KNOWN BMW PROBLEM AND HAS ISSUED A RECALL, BUT BMW HAS INDICATED MY VIN IS NOT COVERED FOR THIS ISSUE FOR SOME UNKNOWN REASON. *TR

MY VEHICLE IS A 530I WITH A PRODUCTION DATE IN MARCH 2004, IT IS MY CONTENTION THAT THE VEHICLE SHOULD BE SUBJECT TO RECALL RCDNN-04V575. DESPITE THE DECEMBER 2004 NOTICE TO NTSHA INDICATING THAT 100% OF VEHICLES WITH THE SEAT HEATING OPTION PRODUCED BETWEEN JUNE 17TH 2003 AND APRIL 30TH 2004. BMW INSISTS THAT MY VEHICLE (PRODUCTION DATE IN MARCH 2004 AND CONTAINING THE SEAT HEATER IN QUESTION) IS, ACCORDING TO INTERNAL DOCUMENTS WHICH THEY WILL NOT RELEASE TO ME, NOT IN FACT SUBJECT TO THE RECALL. THE MALFUNCTION DESCRIBED IN THE RECALL NOTICE HAPPENED EXACTLY AS DESCRIBED, BURNING A HOLE THROUGH MY DRIVER SEAT SIDE BOLSTER. DESPITE AGREEING TO REMEDY THE DRIVER SIDE DAMAGE TO MY SATISFACTION, BMW CONTENDS THAT THEY ARE UNDER NO OBLIGATION TO REPAIR OR EVEN INSPECT THE PASSENGER SIDE SEAT BOLSTER, WHICH I CONTEND IS DEFECTIVE AND WAS SUBJECT TO THE RECALL. I HAVE EMAILS FROM BMW STATING MY VEHICLE IS NOT SUBJECT TO THE RECALL AND ACKNOWLEDGING THAT NO RECALL REPAIRS HAD OCCURRED THEY ARE CLAIMING I AM NOT ENTITLED TO VIEW THE INTERNAL DOCUMENTATION THAT ALLEGEDLY SHOWS THAT THE DEFECT WAS REMEDIED BEFORE THE VEHICLE WAS DELIVERED OFF THE PRODUCTION LINE. WHAT I FIND INEXPLICABLE AND BEYOND BELIEF, IS THAT THEY WOULD ISSUE A NOTIFICATION TO NTSHA IN NOVEMBER 2004, A FULL SIX MONTHS AFTER ALLEGEDLY REMEDYING DEFECTS IN CARS PRODUCED FROM MID-MARCH 2004 THROUGH APRIL 30TH 2004 WITHOUT CORRECTING THOSE DATES IN THE NOTIFICATION LETTER. BMW REFUSES TO REPAIR OR EVEN INSPECT MY PASSENGER SIDE SEAT BOLSTER HEATING ELEMENT DESPITE CLEAR EVIDENCE THAT IT IS IN FACT DEFECTIVE AND SUBJECT TO THE RECALL. I WOULD LIKE THAT PROBLEM REMEDIED AS PRESCRIBED IN THE RECALL NOTICE OR DEFINITIVE PROOF PRODUCED THAT THE REPAIR WAS CONDUCTED OR ALTERNATIVELY THAT THE REDESIGN WAS IN PLACE ON THE PASSENGER SIDE SEAT BOLSTER BEFORE DELIVERY OF THE VEHICLE.. *TR

THE FRONT PASSENGER AIR BAGS IS DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP IS ILLUMINATED. THIS ISSUE IS THE SAME AS THE 2004 BMW 5 SERIES FRONTAL AIRBAG RECALL ( #08V384000), BUT FOR SOME REASON WHEN I CONTACTED BMW AT 1-800-525-7417 AND PROVIDED THEM MY VIN NUMBER THEY SAID IT WASN'T COVERED UNDER THE RECALL. PLEASE REVIEW AND RECONSIDER AS THIS IS A SERIOUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT TURNED ON THE PASSENGER SIDE SEAT WARMER AND BEGAN TO SMELL SMOKE. THE CONTACT THEN NOTICED THAT THE SEAT HAD BURNED THROUGH A JACKET THAT WAS ON THE SEAT. THE CONTACT SCHEDULED FOR BOTH THE MANUFACTURER AND THE DEALER TO INSPECT THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 104,030.

ON FEB 8/9, 2011,MY WIFE WAS COMING BACK FROM WORK IN 2004 BMW 530 WHEN SHE SMELL SOMETHING BURNING AND A TINGED ON HER LEG, SHE GOT OUT FROM THE CAR AND SAW A SMOKE AND A BURNING MARK ON THE DRIVER SEAT. I CALLED THE BMW ON 2-10-2011, AND TALKED TO THE REP ABOUT THE SAFETY ISSUE. THE REP TOLD ME THAT I WILL CALL BACK IN 3/5 DAYS BUT CALLED ME BACK AFTER 4 WEEK AND REFUSED TO ADDRESS THE SITUATION.I TOLD THE REP THAT BMW IS A REPUTABLE COMPANY, AND THEY SHOULD FIX IT, AND I WILL REPORT TO THE SAFETY DEPT AS SOMEBODY COULD GET HURT. *TR

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE PASSENGER SIDE HEATED SEAT TEMPERATURES WERE INOPERABLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THE CONTACT THAT THE HEATING MAT ON THE FRONT PASSENGER SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V575000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) AND NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.