I RECENTLY USED THE JACK IN MY 1999 BMW 528I FOR THE FIRST TIME EVER A FEW DAYS AGO. THE JACK IS NOT COMPATIBLE WITH THE CAR. IT IS LABELED FOR 1997 AND 1998 CARS - NOT THE 1999 I OWN. WHILE JACKING TO REMOVE A TIRE THE JACK POPPED OF PLACE WITH FORCE AND THE CAR FELL. LUCKILY I HAD NOT REMOVED THE TIRE. I CONTACTED BMW CU…
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I RECENTLY USED THE JACK IN MY 1999 BMW 528I FOR THE FIRST TIME EVER A FEW DAYS AGO. THE JACK IS NOT COMPATIBLE WITH THE CAR. IT IS LABELED FOR 1997 AND 1998 CARS - NOT THE 1999 I OWN. WHILE JACKING TO REMOVE A TIRE THE JACK POPPED OF PLACE WITH FORCE AND THE CAR FELL. LUCKILY I HAD NOT REMOVED THE TIRE. I CONTACTED BMW CUSTOMER RELATIONS AND THEY REFUSED TO PROVIDE THE CORRECT JACK. BMW POLICY IF TO NOT ADDRESS ANY ISSUE AFTER THE 4YEAR/50,000MILE WARRANTY IS EXPIRED....EVEN IF IT IS A SAFETY ISSUE. HOPEFULLY THE NHTSA CAN ADDRESS THIS SAFETY ISSUE WITH BMW USA. *TR
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