2008 BMW 335I

DEAR BMW OF NORTH AMERICA, LLC: WE HAVE BEEN EXPERIENCING A PROBLEM WITH THE FUEL PUMP AND FUEL INJECTORS ON THE ABOVE SUBJECT VEHICLE. WE'VE TAKEN THE VEHICLE TO UNITED BMW OF ROSWELL, 11458 ALPHARETTA HWY, ROSWELL, GA 30076 -- PHONE# 678-832-4600. UNITED BMW OF NORTH AMERICA, LLC SENT US A LETTER SEVERAL MONTHS THIS YEAR IN 2008, INFORMING US THAT THEY WERE AWARE OF SOME ISSUES PERTAINING TO THE FUEL PUMP ON THE 335I'S. ALEXANDER MATHIS HAS ENCOUNTERED THESE "EXACT" ISSUES LISTED BELOW IN THE CORRESPONDENCE FROM BMW OF NORTH AMERICA, LLC. WE'VE TAKEN THE INITIATIVE TO TAKE VEHICLE BACK TO THE UNITED BMW OF ROSWELL ON THREE DIFFERENT OCCASIONS PERTAINING TO ISSUES. TO OUR AMAZEMENT, BMW ROSWELL COMMUNICATED THAT THE FUEL IN THE VEHICLE HAD TO MUCH ETHANOL IN THE FUEL TANK. THEY SAID THE BMW ONLY ALLOWS 10% OF ETHANOL IN THE GASOLINE AND THAT SOME TEST WERE SHOWING THAT THERE WAS 15% OF ETHANOL IN THE FUEL. NONETHELESS, WE FAXED OVER A COPY OF THE GAS RECEIPT WHICH CERTAINLY SHOWS THAT WE PUT 93 OCTANE GAS IN BOTH OF OUR BMW'S. WE BOTH USE THE SAME GAS STATIONS AND THE SAME 93 OCTANE FUEL. HOWEVER, THE 2006 330I SEDAN IS NOT EXPERIENCING ANY PROBLEMS AT ALL, BUT THE 335I IS EXPERIENCING THAT VERY ISSUES THAT BMW NORTH AMERICA LISTED BELOW IN THEIR CORRESPONDENCE. WE NEVER BROUGHT THIS ISSUE TO BMW NORTH AMERICA, LLC'S ATTENTION. HOWEVER, WE STILL RECEIVED A LETTER IN MAIL PERTAINING TO THESE "EXACT" ISSUES. THE LETTER PRECISELY INDICATED THE SAME ISSUES THAT ALEXANDER MATHIS IS CURRENTLY EXPERIENCING WITH HIS VEHICLE. THIS IS EXTREMELY FRUSTRATING TO THE CUSTOMER THAT THEY WOULD HAVE TO BE CAUGHT UP IN AN ISSUE BETWEEN UNITED BMW ROSWELL, BMW NORTH AMERICA, LLC AND EXXON GAS STATION WHERE THE FUEL WAS PURCHASED. PERSONALLY, I JUST COULDN'T IMAGINE BMW ALLOWING THEIR VALUABLE CUSTOMERS TO GO THROUGH SUCH A CUMBERSOME AND TEDIOUS PROCESS TO GET THEIR VEHICLE REPAIRED. THE VEHICLE IS STILL UNDER WARRANTY WITH A LITTLE OVER 46,000 MILE. *TR

WHEN STARTING MY CAR THE ENGINE JERKED AND ALMOST STALLED ON START-UP. ALSO UNDER NORMAL DRIVING CONDITIONS CAR ACCELERATION IS SLUGGISH AND IS "JERKY" DURING BRAKING. THIS HAS BEEN A RECURRING PROBLEM SINCE I TOOK DELIVERY IN OCTOBER 2007. FUEL PUMP AND FUEL INJECTORS HAVE BEEN REPLACED TWICE. CAR IS IN THE SHOP ON AVERAGE OF ONCE EVERY 3 WEEKS! DEALER CONTINUES TO REPLACE PARTS BUT THE SAME PROBLEM OCCURS. PARTS SEEM TO BE DEFECTIVE! *TR

TL*THE CONTACT OWNS A 2008 BMW 335I. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLS. THE RADIO AND INSTRUMENT PANEL LIGHTS REMAIN FUNCTIONAL, BUT ALL THE OTHER COMPONENTS STOP WORKING. THE VEHICLE WAS TOWED TO THE DEALER. THEY PLACED GASOLINE IN THE FUEL TANK AND THE VEHICLE STARTED IMMEDIATELY. THE CONTACT STATED THAT THE VEHICLE HAD AT LEAST A QUARTER TANK OF GAS AND THAT THE LOW FUEL INDICATOR HAD NOT ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE HAS RECURRED AT LEAST FOUR TIMES SINCE THE REPAIR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER 3 TIMES. THE SECOND TIME SHE TOOK THE VEHICLE BACK TO THE DEALER, THE FUEL GAUGE DISPLAYED 70 MILES REMAINING IN THE FUEL TANK. THE CONTACT WAS ADVISED TO KEEP AS MUCH GASOLINE IN HER VEHICLE AS POSSIBLE. WHEN THE FAILURE RECURRED THE THIRD TIME, THE MECHANIC STATED THAT THE RIGHT FUEL LEVEL SENSOR NEEDED TO BE REPLACED. AFTER THE FUEL LEVEL SENSOR WAS REPLACED, THE SERVICE ENGINE LIGHT ILLUMINATED ON THE VEHICLE. DURING THE FOURTH VISIT TO THE DEALER, THEY REMOVED THE FUEL TANK AND FOUND THAT ONE OF THE FUEL LINES WAS PINCHED. THE DEALER RE-ATTACHED THE FUEL RETURN LINE. ONE MONTH LATER, THE VEHICLE STALLED AGAIN AND DISPLAYED THAT THERE WAS 94 MILES OF FUEL REMAINING IN THE VEHICLE. THE SERVICE ENGINE LIGHT DID NOT ILLUMINATE. THE CONTACT PLACED GASOLINE IN THE VEHICLE AND DROVE TO THE DEALER. TESTS WERE PERFORMED ON THE RIGHT LEVEL SENDER, THE HARNESS WAS DISCONNECTED AT THE JBE SENSOR, WIRES WERE REPLACED, AND THE HARNESS WAS REASSEMBLED. THE DEALER TEST DROVE THE VEHICLE AND IT PERFORMED NORMALLY FOR THREE WEEKS. RECENTLY, THE VEHICLE STALLED WHILE TRAVELING 40 MPH. THE FUEL GAUGE DISPLAYED 56 MILES REMAINING IN THE TANK. SHE PLACED FUEL IN THE VEHICLE, BUT THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE FAILURE MILEAGE WAS 7,025 AND CURRENT MILEAGE WAS 14,425. UPDATED 06/09/09. *LJ UPDATED 06/10/09.*JB

TL*THE CONTACT OWNS A 2008 BMW 335I. WHILE DRIVING APPROXIMATELY 60 MPH ON AN INCLINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE TURNED OFF. THE ENGINE STALLED UNEXPECTEDLY AND THEN RESTARTED TO RESUME NORMAL OPERATION. THE FAILURE RECURRED SEVERAL TIMES BEFORE THE CONTACT REACHED HER DESTINATION. THE ENGINE FAILED TO RESTART AFTER THE FINAL OCCURRENCE. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FUEL PUMP CONTRIBUTED TO THE FAILURE. THE FUEL PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 13,400 AND CURRENT MILEAGE WAS 13,600. UPDATED 05/14/09. *LJ UPDATED 05/14/09.*JB

I HAVE A 2008 BMW 335I CONVERTIBLE. ON TWO OCCASIONS, THE FUEL PUMP HAS MALFUNCTIONED COMING OFF OF THE FREEWAY IN LOS ANGELES, RESULTING IN COMPLETE LACK OF POWER. THIS HAS PUT ME AND MY FAMILY'S LIFE IN DANGER. I HAVE READ COUNTLESS OTHER REPORTS OF THIS OCCURRING. PLEASE MAKE BMW ISSUE A RECALL, ASAP BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

1) TRANSMISSION JERKS FORWARD WHEN LETTING FOOT OFF BRAKE INTERMITTENTLY 2) CAR HAS LONG STARTS; I BELIEVE IT TO BE A FUEL MANAGEMENT PROBLEM 3) CAR HAS REDUCED POWER INTERMITTENTLY PROBLEMS OCCURS ABOUT EVERY TWO DAYS; THE TRANSMISSION JERKING FORWARD AND REDUCE POWER IS UNSAFE. IT CAN'T BE FORECASTED DURING EVERYDAY DRIVING. I HAVE IN CONTACT WITH BMW NA AND MY LOCAL SERVICE CENTER FOR REPAIRS. CAR HAS APPROXIMATELY 2000 MILES; BMW CLAIMS NO ISSUES WITH THE SYSTEM. FUEL/TRANSMISSION ISSUE MAKES THE CAR HARD TO PREDICT. BMW DEALER RECOMMENDED A DIFFERENT FUELING STATION DUE TO ETHANOL CONTACT; SINCE I STARTED USING THEIR RECOMMENDED GAS STATIONS, THE PROBLEM HAS GOOTEN WORSE. IT SHOULD BE NOTED THE CAR HAS NOT TECHNICALLY FAILED YET. I'VE CREATED AN EXCEL CHART TO TRACK THE ISSUES, EVENTS AND DATE/MILEAGE/STATUS OF CAR CONDITIONS. I WILL KEEP IN CONTACT WITH THE SERVICE MANAGER OF THE DEALER WITH THE RE-OCCURING ISSUES. VEHICLE TYPE 2008 BMW 335I COUPE (MODEL WAS NOT LISTED IN DROP-DOWN BAR LATER IN COMPLAINT). *TR