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2011 BMW 328XI

Owner reports · Recalls · Investigations

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There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

47 reports with mileage · 20 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports5 fire reports3 injury reports

Fuel/propulsion System complaints

7 reports
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112,000 miles · Apr 20, 2021
EngineFuel/propulsion SystemPower Train

MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AND IS REPORTING THE SAME TROUBLE CODES RELATED TO RECALL NUMBER: 17V683000. HOWEVER, MY VEHICLE IS NOT INCLUDED IN THIS RECALL. I WOULD APPRECIATE IT IF THIS MATTER COULD BE INVESTIGATED AND MY VEHICLES VIN INCLUDED IN THIS RECALL.

NHTSA ODI #11413051

108,000 miles · Nov 8, 2018
Electrical SystemFuel/propulsion System

11/2016 - CAR STALLED ON THE INTERSTATE AND WOULDN'T RESTART. COMPLETE POWER FAILURE (ENGINE, BRAKES, STEERING) - MECHANIC REPLACED A GAS VALVE. THE EXACT SAME PROBLEM HAPPENED TWICE MORE. BMW REPLACED THE FUEL PUMP AND NOW WANTS TO REPLACE THE CONTROL MODULE. ALL THIS WITHIN 3000 MILES. SEEMS LIKE A MAJOR FUEL SYSTEM FAIL…

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11/2016 - CAR STALLED ON THE INTERSTATE AND WOULDN'T RESTART. COMPLETE POWER FAILURE (ENGINE, BRAKES, STEERING) - MECHANIC REPLACED A GAS VALVE. THE EXACT SAME PROBLEM HAPPENED TWICE MORE. BMW REPLACED THE FUEL PUMP AND NOW WANTS TO REPLACE THE CONTROL MODULE. ALL THIS WITHIN 3000 MILES. SEEMS LIKE A MAJOR FUEL SYSTEM FAILURE. 04/03/18-104795 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -BLOWER MOTOR RECALL WAS PERFORMED DUE TO THE FACT THAT YOURS WAS INOPERABLE -PCV VALVE RECALL -CHECK ENGINE LIGHT WAS ON AND THE CAUSE WAS THE FUEL PUMP. CAR HAS BEEN DRIVEN 2766 MILES IN BETWEEN THE NEXT VISIT. 09/28/18-107561 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -A/C SERVICE DUE TO THE A/C NOT BEING COLD ENOUGH. -SLUGGISH RUNNING (CAUSE WAS THE DIFFERENTIAL PRESSURE SENSOR) AN EMISSIONS ITEM THAT HAS NOTHING TO DO WITH THE FUEL PUMP AND THE VEHICLE ALSO NEEDED THE (CHARCOAL CANISTER) REPLACED, ALSO AN EMISSIONS ITEM. CAR HAS BEEN DRIVEN 487 MILES 10/23/18-108048 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -AWD/ABS/EMERGENCY EBV LIGHT IS ON-( THIS IS CONTROLLED BY THE VTG MODULE) I'M NOT GETTING A SIGNAL FROM THIS MODULE. AFTER INSPECTING WHAT WE COULD OF THE MODULE THAT IS WHEN THE TECHNICIAN FOUND THAT THERE WAS WATER IN THE PASSENGER REAR FLOORBOARD. -FUEL PUMP MESSAGE ON THE SCREEN (CAUSE IS THE EKPS MODULE) THE MODULE CONTROLS WHAT THE FUEL PUMP DOES. IF THIS MODULE IS MALFUNCTIONING THEN THE FUEL PUMP ISN'T OPERATING PROPERLY RESULTING IN THE 'FUEL PUMP' MESSAGE ON THE SCREEN. IT IS THE SAME ISSUE, YET THEY HAVE "FIXED" TWO DIFFERENT PARTS OF THE FUEL SYSTEM ALREADY. WHAT ARE THE ODDS THAT A THIRD, EVEN MORE EXPENSIVE PART WOULD FAIL SO SOON?

NHTSA ODI #11150196

64,785 miles · Sep 25, 2018
Electrical SystemEngineFuel/propulsion System

BEFORE ANY PROMPTS ON THE NAVIGATION SCREEN EVER CAME UP, I WOULD OFTEN SOMETIMES SMELL SOMETHING BURNING OR GIVING OFF A HOT RUBBER SMELL WHICH I ADDRESSED AS SOON I PURCHASED THE VEHICLE FROM QUEENS AUTO MALL AUCTION, THEY SAID IT WAS NOTHING TO WORRY ABOUT IF I DID NOT SEE THE CHECK ENGINE LIGHT ON. WHILE I WAS DRIVING MY BM…

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BEFORE ANY PROMPTS ON THE NAVIGATION SCREEN EVER CAME UP, I WOULD OFTEN SOMETIMES SMELL SOMETHING BURNING OR GIVING OFF A HOT RUBBER SMELL WHICH I ADDRESSED AS SOON I PURCHASED THE VEHICLE FROM QUEENS AUTO MALL AUCTION, THEY SAID IT WAS NOTHING TO WORRY ABOUT IF I DID NOT SEE THE CHECK ENGINE LIGHT ON. WHILE I WAS DRIVING MY BMW 328 XI 2011 THE CAR SUDDENLY LOST POWER AND A FUEL PUMP MALFUNCTION DISPLAY PROMPTED ON MY NAVIGATION SCREEN. THE CAR STOPPED ON A BRIDGE IN THE LEFT LANE WITHOUT ME BEING ABLE TO PULL OVER. THE CAR WOULD NOT START UP AGAIN AT ALL AFTER SEVERAL ATTEMPTS. I WAITED ABOUT 30 MINUTES AND THE CAR STARTED UP AGAIN. I DROVE IT BACK HOME 5 MIN AWAY AND GOT MY VEHICLE TOWED TO THE BMW OF MANHATTAN WHERE THEY SAY THEY TOOK CARE OF THE PROBLEM. ONCE I PICKED UP THE VEHICLE, I DROVE FOR APPROXIMATELY 25-30 MINUTES BEFORE THE SAME EXACT THING HAPPENED AGAIN AND I WAS BARELY ABLE TO SWITCH INTO THE RIGHT LANE SO I CAN PULL OVER AND HAVE ANOTHER TOW COME AND TAKE MY CAR TO BMW OF MANHATTAN JUST AN HOUR AFTER I HAD IT SERVICED. I HAD THE RECALL FOR THE PCV VALVE HEATER REPLACED AT THAT SERVICE SO I KNOW THE SAME FIRE/RUBBER BURNING SMELL CAN'T POSSIBLY BE FROM THAT VALVE RECALL. I HAVE SEEN ONLINE MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR 3 SERIES, AND I AM CONCERNED THIS MAY BE AN UNDERLYING ISSUE WITH ALL 3 SERIES BMW 2006-2011. IN BOTH OF THESE SEPARATE INSTANCES I WAS DRIVING AND WAS VERY SCARED THAT I COULD HAVE GOTTEN INTO A SERIOUS CAR ACCIDENT IN NEW YORK CITY

NHTSA ODI #11131624

101,500 miles · Mar 1, 2018
Fuel/propulsion System

WITHOUT ANY TIME TO PULL OVER, MY CAR HAS SUDDENLY STOPPED ON A BUSY HIGHWAY AT SPEEDS OF ABOUT 45 AND 65 NOT ONCE BUT TWICE IN ABOUT A 3 MONTH SPAN. FIRST TIME I WAS STUCK IN A MIDDLE LANE GOING ABOUT 45MPH AND MY CAR COMPLETELY CAME TO A STOP. I NEEDED POLICE TO COME OUT AND AN EMERGENCY TOW DUE TO LOCATION. I TOOK MY CAR TO M…

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WITHOUT ANY TIME TO PULL OVER, MY CAR HAS SUDDENLY STOPPED ON A BUSY HIGHWAY AT SPEEDS OF ABOUT 45 AND 65 NOT ONCE BUT TWICE IN ABOUT A 3 MONTH SPAN. FIRST TIME I WAS STUCK IN A MIDDLE LANE GOING ABOUT 45MPH AND MY CAR COMPLETELY CAME TO A STOP. I NEEDED POLICE TO COME OUT AND AN EMERGENCY TOW DUE TO LOCATION. I TOOK MY CAR TO MY BMW DEALERSHIP AND WAS TOLD IT WAS A FUEL PUMP PROBLEM AND THAT IT HAD BEEN CORRECTED. NOW 3 MONTHS LATER IT HAS HAPPENED AGAIN ON A DIFFERENT PART THE SAME BUSY HIGHWAY AT ABOUT 65MPH AND I HAD TO HAVE A POLICE OFFICER COME OUT AND PUSH ME INTO THE SHOULDER BECAUSE AGAIN, BY CAR COMPLETELY CAME TO A STOP WITH NO TIME TO SWITCH LANES AND GET TO A SHOULDER.

NHTSA ODI #11075712

120,000 miles · Oct 3, 2017
Fuel/propulsion System

HI I HAVE A BMW 2011 328XI, RECENTLY I WAS DRIVING THE CAR ON THE FREEWAY WHEN THE CAR COMPLETELY SHUT DOWN ON ME AND LITERALLY LEFT ME 10 SECS TO GET ON THE SHOULDER. MIND YOU THIS IS BUSY TRAFFIC HOUR COMING BACK FROM CHICAGO. I REPLACED THE FUEL PUMP LAST YEAR, AND BMW TAKES NO OWNER SHIP OF THE PROBLEM. I CALLED THE CUST…

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HI I HAVE A BMW 2011 328XI, RECENTLY I WAS DRIVING THE CAR ON THE FREEWAY WHEN THE CAR COMPLETELY SHUT DOWN ON ME AND LITERALLY LEFT ME 10 SECS TO GET ON THE SHOULDER. MIND YOU THIS IS BUSY TRAFFIC HOUR COMING BACK FROM CHICAGO. I REPLACED THE FUEL PUMP LAST YEAR, AND BMW TAKES NO OWNER SHIP OF THE PROBLEM. I CALLED THE CUSTOMER SERVICE AND ALSO ASKED THEM TO DIAGNOSE IT , BUT THEY KEEP TELLING ME OH WE CANNOT DETECT IT. THIS IS VERY FRUSTRATING AS THIS IS MY WIFES CAR AND I WOULD NOT WANT ANYTHING HAPPENING TO HER IF THE CAR RANDOMLY STOPS IN THE MIDDLE OF THE FREE WAY.

NHTSA ODI #11031525

116,000 miles · Sep 9, 2016
Fuel/propulsion System

DRIVING DOWN HIGHWAY AUTO SUDDENLY STOPPED RUNNING LUCKILY NO ACCIDENT CONSIDERING HEAVILY TRAVEL ROAD AUTO WOULDN'T START AGAIN HAD AUTO TOWED OFF ROAD TO NEAREST GARAGE SAFETY HAZARD.BMW HAS SPECIAL WARRANTY FOR SUPER LOW EMISSION VEHICLES 15YRS OR 150000 MILES THIS AUTO FITS THAT DESCRIPTION IN CERTAIN STATES PA IS ONE OF T…

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DRIVING DOWN HIGHWAY AUTO SUDDENLY STOPPED RUNNING LUCKILY NO ACCIDENT CONSIDERING HEAVILY TRAVEL ROAD AUTO WOULDN'T START AGAIN HAD AUTO TOWED OFF ROAD TO NEAREST GARAGE SAFETY HAZARD.BMW HAS SPECIAL WARRANTY FOR SUPER LOW EMISSION VEHICLES 15YRS OR 150000 MILES THIS AUTO FITS THAT DESCRIPTION IN CERTAIN STATES PA IS ONE OF THESE STATES IF YOU READ THE WHOLE WARRANITY NOT JUST THE FIRST LIST OF STATES. THE AUTO WAS REGISTRED IN PA FOR 6YRS AND IN NORTH CAROLINA ONE MONTH.BMWNA SAID THE AUTO DOESN'T QUALIFY THEY DIDN T BOTHER TO READ THEIR WHOLE WARRENITY AND THEIR SECOND EXCUSEIS THE AUTO IS REGISTRYED IN NORTH CAROLINA A NONE EMISSION STATE.THIS IS FOOLISH THEY ADMIT THE HAVE A PROBLEM WITH FALLITY PARTS THAT BREAK AND CREAT SAFETY HAZARDS BUT DON'T HAVE A RECALL OR EVEN IN FORM THE OWNERS OF THIS DANGEROUS SITUATION. THE FUEL PUMP AND FUEL TANK HAVE TO BE REPLACED. THERE ARE LINES IN SIDE OF TANK THAT CAUSE FUEL PUMP TO SHORT OUT AS THEY FALL APART AND YOU HAVE TO REPLACE THE WHOLE TANK BECAUSE HOW LINES ARE SITUATED. THERE WARRENTY SAYS THE WILL HONOR WARRENTY FIRST OWNERS AND FUTURE OWNERS BUT THEN THE DON'T DELIVERY ON THERE WORD

NHTSA ODI #10905125

49,500 miles · Jul 9, 2015
Fuel/propulsion System

TODAY I WAS ALMOST KILLED, AND CAUSED MANY OTHER MOTORIST A GREAT DEAL OF PANIC. DRIVING IN THE LEFT LANE AT ABOUT 65-70 MPH MY 2011 328XI SUDDENLY STARTED TO LOOSE POWER. AS I ATTEMPTED TO GET ACROSS FIVE LANES TO THE SHOULDER, I WAS NEARLY HIT NUMEROUS TIMES AS DRIVERS AROUND ME HAD BRAKE HARD OR MAKE RAPID MOVES AROUND ME. …

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TODAY I WAS ALMOST KILLED, AND CAUSED MANY OTHER MOTORIST A GREAT DEAL OF PANIC. DRIVING IN THE LEFT LANE AT ABOUT 65-70 MPH MY 2011 328XI SUDDENLY STARTED TO LOOSE POWER. AS I ATTEMPTED TO GET ACROSS FIVE LANES TO THE SHOULDER, I WAS NEARLY HIT NUMEROUS TIMES AS DRIVERS AROUND ME HAD BRAKE HARD OR MAKE RAPID MOVES AROUND ME. THIS IS THE SECOND TIME IN ABOUT THREE WEEKS THAT THIS OCCURRED. I HAD MY FUEL PUMP REPLACED UNDER WARRANTY AT PLAZA MOTORS. TODAY MY CAR WAS TOWED THERE AGAIN AND I AM ASSUMING IT IS THE SAME PROBLEM

NHTSA ODI #10733011

Official recalls

3

24V513000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module

Jul 3, 2024

BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags:frontal

BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.

20V017000 · Air Bags:frontal:driver Side:inflator Module

Jan 15, 2020

BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

17V676000 · Electrical System:wiring

Oct 25, 2017

BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.

Consequence & remedy

Consequence: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.

Remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.