2010 BMW 328XI

I WAS NOTIFIIED BY SNAIL MAIL OF TWO RECALLS (17V-676: BLOWER MOTOR WIRING AND 17V: PCV VALVE HEATER) LAST NOVEMBER 2017 AND, AS OF TODAY, THEY HAVE NO REMEDIES... BOTH DEFECTS CAN CAUSE FIRES SO IT SEEMS SERIOUS. MY VEHICLE IS CURRENTLY RUNNING FINE BUT IT IS IN THE BACK OF MY MIND AND KEEPING ME FROM TAKING THE CAR ON AN EXTENDED TRIP. IS THERE ANYTHING YOU CAN DO TO HURRY BMW ALONG OR PROVIDE A STATUS?

THE CONNECTION BETWEEN THE BATTERY AND THE FUSEBOX FAILED CAUSING A COMPLETE ELECTRICAL FAILURE WHILE THE CAR WAS BEING DRIVEN. LUCKILY THE CAR WAS JUST PULLING ONTO THE HIGHWAY AND IT WAS A CITY STREET. THIS APPARENTLY HAD BEEN REPLACED BEFORE UNDER A PREVIOUS NHTSA RECALL AND THE REPAIR DID NOT FIX THE PROBLEM. THE CABLE WAS REPLACED BUT THE FUSE BOX APPARENTLY WASN'T. BOTH THE CABLE AND THE FUSE BOX WERE REPLACED THIS TIME IN HOPE THAT THIS WILL PERMANENTLY SOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2010 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS OFF, THERE WAS A BUZZING NOISE UNDERNEATH THE HOOD NEAR THE MOTOR. THE CONTACT CALLED BMW KINGSTON IN NORTH CAROLINA AND WAS INFORMED THAT THEY WOULD NEED TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IF THE FAILURE WAS RELATED TO THE RECALLS, THEY WOULD REIMBURSE THE CONTACT LATER. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.

I ATTEMPTED TO START THE CAR BY INSERTING THE KEY AND HITTING THE START BUTTON. INSTANTANEOUSLY, ALL POWER HAS BEEN LOST IN THE CAR. THE CAR CANNOT BE JUMPSTARTED. I HAD A PREVIOUS SLOW START DURING COLD WEATHER AND THE BATTERY WAS REPLACED APROX. 3 WEEKS PRIOR TO THIS INCIDENT. I ALSO BELIEVE I SMELLED SOMETHING ELECTRICAL 2 DAYS PRIOR TO THIS INCIDENT. THERE HAS BEEN A RECALL 13V-044, WHICH LOOKS RELATED TO MY CURRENT ISSUE. THE RECALL INCLUDES CARS IN MY MAKE,MODEL,YEAR. HOWEVER MY VIN NUMBER DOES NOT SHOW THE RECALL RELATES TO MY CAR. I CONTACTED BMW CUSTOMER SERVICE FOR AN EXPLANATION AS TO WHY MY CAR IS NOT INCLUDED AND THEY SIMPLY RESPONDED THAT IT DOES NOT INCLUDE MY VIN. I NEED TO UNDERSTAND WHY MY INDIVIDUAL CAR IS NOT PART OF THIS RECALL. *TR

I WAS DRIVING AND THE VEHICLE AT APPROXIMATELY 20MPH ON A CITY STREET WHEN IT JUST STALLED OUT AND DASH LIGHTS WENT OUT AND BACK ON. I HAVE ONLY 66000 MILES ON THE CAR. REPAIR SHOP IS SAYING FUEL PUMP IS SEIZED UP AND NEEDS TO BE REPLACED WHICH MAY BE RELATED TO THIS RECALL NHTSA CAMPAIGN NUMBER: 13V044000. I WAS NEVER NOTIFIED OF ANY RECALL. I PURCHASED THIS CAR USED FROM BMW IN FEBRUARY OF 2013. WHEN I RUN THE VIN NUMBER NO RECALL COMES UP

TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE R & R BATTERY, THE COMPUTER REGISTRY BATTERY, AND THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,242. UPDATED 02/05/15*LJ UPDATED 6/10/2015 *JS