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2000 BMW 328I

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 BMW 328I do not stand out strongly from the model-year median of 98.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

76 reports with mileage · 36 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports6 injury reports

What owners actually said

112 reports
184,000 miles · Jan 16, 2018
Air BagsCrashInjury

TL* THE CONTACT OWNED A 2000 BMW 328I. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE CRASHED INTO A WALL TO AVOID BEING STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED…

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TL* THE CONTACT OWNED A 2000 BMW 328I. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE CRASHED INTO A WALL TO AVOID BEING STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.

NHTSA ODI #11063075

139,349 miles · Dec 20, 2017
Air Bags

I RECIEVED A NOTICE ABOUT THIS RECALL ABOUT 2 YEARS AGO AND HAD IT CHECKED AT BMW SANTA MARIA (CA). TYHEY SAID THEY WO0ULD ORDER THE PARTS AND CALL WHEN THEY CAME IN. HEARING NOTHING FOR A PERIOD OF TIME I WAS TOLD BMW WASN'T WILLING TO DO THE REPLACEMENT AT THAT TIME. THAT THE BELIEVED MY CAR WAS NOT AT RISK. WHEN I RECIECE…

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I RECIEVED A NOTICE ABOUT THIS RECALL ABOUT 2 YEARS AGO AND HAD IT CHECKED AT BMW SANTA MARIA (CA). TYHEY SAID THEY WO0ULD ORDER THE PARTS AND CALL WHEN THEY CAME IN. HEARING NOTHING FOR A PERIOD OF TIME I WAS TOLD BMW WASN'T WILLING TO DO THE REPLACEMENT AT THAT TIME. THAT THE BELIEVED MY CAR WAS NOT AT RISK. WHEN I RECIECED A 2ND NOTICE I CALLED THEM AGAIN AND WAS TOLD THE REPAIRS HAD BEEN MADE. I ASKED TO SHOW ME PROOF OF THIS AND THEY HAVE NOT. I DO NOT KNOW WHAT TO DO NEXT.

NHTSA ODI #11055711

159,001 miles · Jun 25, 2017
Suspension

CAR WAS MAKING UNHEALTHY NOISES WHILE BEING DRIVEN AND ALSO WHEN GETTING ON AND OFF THE THE VEHICLE. NOISES WERE COMING FROM THE REAR AND MOSTLY UNDERNEATH, AS TIME GOES BY THE NOISES WERE PROGRESSIVELY GOTTEN WORSE. I FINALLY TOOK IT TO A SHOP TO GET IT CHECKED OUT AND THE MECHANIC FOUND THAT THE SUB-FRAME COMPLETELY RIPPED OFF…

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CAR WAS MAKING UNHEALTHY NOISES WHILE BEING DRIVEN AND ALSO WHEN GETTING ON AND OFF THE THE VEHICLE. NOISES WERE COMING FROM THE REAR AND MOSTLY UNDERNEATH, AS TIME GOES BY THE NOISES WERE PROGRESSIVELY GOTTEN WORSE. I FINALLY TOOK IT TO A SHOP TO GET IT CHECKED OUT AND THE MECHANIC FOUND THAT THE SUB-FRAME COMPLETELY RIPPED OFF FROM THE MAIN FRAME OF THE CAR. THE MECHANIC ADVISED THAT IT'S VERY DANGEROUS TO OPERATE THE VEHICLE AND THAT THE PROBLEM CAN OR MAY CAUSE A SERIOUS ACCIDENT, EVEN DEATH.

NHTSA ODI #11001190

Mileage unknown · Jun 3, 2017
Electrical System

THERES A PROBLEM WITH THE GM5 MODULE INSIDE BMW'S THAT NEED TO BE RECALLED AND FIXED MY CURRENTLY ISN'T WORKING AND NONE OF MY DOORS WILL OPEN WHICH I CONSIDER A HUGE SAFETY HAZARD. FROM WHAT I UNDERSTAND I'M NOT THE ONLY ONE WITH THIS PROBLEM. BMW NEEDS TO AKNOWLEDGE THE PROBLEM THEY HAVE WITH THEIR CARS.

NHTSA ODI #10993009

990,000 miles · Oct 25, 2016
Air Bags

TAKATA RECALL - MY AIR BAG LIGHT IS ON. EVIDENCE OF MOISTURE WAS DISCOVERED AFTER FURTHER INSPECTION BY A CERTIFIED BMW TECHNICIAN. THIS IS INLINE WILL THE CURRENT RECALL HOWEVER I AM BEING TOLD THAT MY VIN IS NOT AFFECTED. I AM EXTREMELY CONCERNED ABOUT MY SAFETY IN THE EVENT OF AN ACCIDENT. WHAT I AM EXPERIENCING IS EXACTLY W…

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TAKATA RECALL - MY AIR BAG LIGHT IS ON. EVIDENCE OF MOISTURE WAS DISCOVERED AFTER FURTHER INSPECTION BY A CERTIFIED BMW TECHNICIAN. THIS IS INLINE WILL THE CURRENT RECALL HOWEVER I AM BEING TOLD THAT MY VIN IS NOT AFFECTED. I AM EXTREMELY CONCERNED ABOUT MY SAFETY IN THE EVENT OF AN ACCIDENT. WHAT I AM EXPERIENCING IS EXACTLY WHAT IS DESCRIBED IN THE RECALL AND IT SHOULD BE REPAIRED BY BMW IN ACCORDANCE WITH THE RECALL AND THE LAW. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP BEFORE SOMETHING TRAGIC HAPPENS. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL VEHICLES THAT ARE AFFECTED BY THE FAULTY PARTS OR INSTALLATION OF THE AIR BAGS. *TR

NHTSA ODI #10918682

109,000 miles · Oct 12, 2016
Power Train

I PARKED THE CAR AND WHEN I GOT BACK IN TO DRIVE AWAY, I COULDN'T BACK UP AFTER PUTTING IT IN REVERSE. ENGINED REVVED BUT WOULD NOT MOVE. I HAD TO PUSH CAR OUT OF PARKING SPACE. DEALER WANTS $ 5000.00 TO FIX, WHAT THEY SAY IS A COMMON PROBLEM WITH 2000 BMW 328I'S.

NHTSA ODI #10915539

180,000 miles · Sep 12, 2016
Air Bags

TAKATA RECALL MY AIRBAG IN THE STEERING WHEEL DEPLOY. IT HAD BEEN PARKED FOR A WEEK OR SO GETTING FLUIDS CHANGED. WENT TO GO PICK IT UP AND THE AIRBAG IN THE STEERING WHEEL HAD DEPLOY. VEHICLE WAS PARKED TIME OF INCIDENT.

NHTSA ODI #10905790

Mileage unknown · Mar 8, 2016
Fuel/propulsion SystemSuspensionUnknown Or Other

I BROUGHT THIS CAR ON 3-2-16 WAS TOLD THERE WAS NO ISSUES . SAME DAY I DROVE IT WAS MAKING A NOISE I IMMEDIATELY CALL THEM THEY SAID I CAN BRING IT UP TOO THE SHOP THE NEXT DAY WHERE I BROUGHT THE CAR FROM . WENT TOO SHOP NO ANSWER NO ONE WAS THERE SO I LEFT I THEN MADE APPT TOO GET IT CHECK OUT FOR 3/8/16 THEY TOLD ME BAD NEWS …

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I BROUGHT THIS CAR ON 3-2-16 WAS TOLD THERE WAS NO ISSUES . SAME DAY I DROVE IT WAS MAKING A NOISE I IMMEDIATELY CALL THEM THEY SAID I CAN BRING IT UP TOO THE SHOP THE NEXT DAY WHERE I BROUGHT THE CAR FROM . WENT TOO SHOP NO ANSWER NO ONE WAS THERE SO I LEFT I THEN MADE APPT TOO GET IT CHECK OUT FOR 3/8/16 THEY TOLD ME BAD NEWS AND CAR IS UNSAFE TOO DRIVE I WENT BACK TOO THE SHOP THERE NOT EVEN TRYING TOO REFUND ME ANY MONEY BACK .

NHTSA ODI #10845562

160,000 miles · Feb 22, 2016
Structure

AUDIBLE POPPING HEARD DURING ANY TORQUE THROUGH REAR OF VEHICLE, CRACKS FOUND ON REAR SUBFRAME WHILE BEING INSPECTED BY LOCAL MECHANIC.

NHTSA ODI #10837395

172,000 miles · Jan 23, 2016
Power TrainStructureSuspension

REAR DRIVER'S SIDE SUBFRAME MOUNT POINT FAILURE. THE CAR HAS GONE THROUGH CLASS ACTION SUIT IN 2009, AND WAS INSPECTED BY BMW IN 2010--WAS TOLD EVERYTHING IS OK AND IT WILL NOT FAIL SINCE ONLY ONES WITH VISIBLE DEFECT WILL FAIL. BUT MINE FAILED ANYWAY 5 YEARS LATER. THIS SHOWS EVEN IF THE DAMAGE/DEFECT IS NOT VISIBLE IT CAN MANI…

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REAR DRIVER'S SIDE SUBFRAME MOUNT POINT FAILURE. THE CAR HAS GONE THROUGH CLASS ACTION SUIT IN 2009, AND WAS INSPECTED BY BMW IN 2010--WAS TOLD EVERYTHING IS OK AND IT WILL NOT FAIL SINCE ONLY ONES WITH VISIBLE DEFECT WILL FAIL. BUT MINE FAILED ANYWAY 5 YEARS LATER. THIS SHOWS EVEN IF THE DAMAGE/DEFECT IS NOT VISIBLE IT CAN MANIFEST ITSELF AT ANY TIME. I WAS DRIVING ABOUT 20MPH ON CITY STREETS GOING STRAIGHT, ACCELERATING FROM A STOP, SHIFTING GEARS FROM 2ND TO 3RD WHEN A LOUD EXPLOSIVE BANG WAS HEARD FROM THE REAR WITH AN ALARMING JOLT THAT TRIGGERED AN INTERIAL LOCK ON SEATBELTS, MADE ALL OCCUPANTS SCREAM IN SHOCK AND CHILDREN CRYING. INSPECTION OF UNDERCARRIAGE REVEALED THAT THE FLOOR PAN WHERE THE REAR DRIVER SIDE SUBFRAME ATTACHES TO HAS COMPLETELY SHATTERED, LEAVING DRIVER SIDE OF THE SUBFRAME, DIFFERENTIAL, AND REAR AXLE FLOATING WITH CHUNKS OF SHEETMETAL FROM MOUNT POINT MISSING. I HAVE BEEN ADVISED BY TWO INDEPENDENT MECHANICS THAT THIS IS A DANGEROUS FAILURE AND I SHOULD NOT BE DRIVING THE CAR, AND THE ONLY REASON OF FAILURE IS DEFECT IN THE CAR. MECHANICS BELIEVE THIS FAILURE POSES SERIOUS SAFETY HAZARD SAYING IT CAN EASILY SEPARATE THE REAR AXLE AND IF THIS HAPPENS WHILE DRIVING, THE SEPARATED REAR AXLE WILL PULL ON THE EMERGENCY BRAKE CABLE AND LOCK IT UP, IMMEDIATELY STOPPING THE CAR. IF THIS HAPPENS ON A FREEWAY IT CAN CAUSE CATASTROPHIC COLLISION INCIDENT, ENDANGERING LIVES. THEY WERE SHOCKED THE CAR WAS NEVER FORMALLY RECALLED FOR SAFETY. HUNDREDS OF CARS ARE AFFECTED AND THIS IS JUST ONE GLIMPSE OF THE EXTENT OF THE FAILURES: HTTP://FORUM.E46FANATICS.COM/SHOWPOST.PHP?P=16850066&POSTCOUNT=1473 IT IS APPALLING THAT SUCH DANGEROUS DEFECT THAT IS SO WELL-KNOWN AND PREVALENT IN 1999-2000 BMW 3 SERIES HAS NEVER BEEN RECALLED TO MAKE BMW ACCOUNTABLE. REPAIR ESTIMATE MIN. $5000

NHTSA ODI #10821825

Official recalls

7

21V401000 · Air Bags:frontal:driver Side:inflator Module

May 27, 2021

BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.

Consequence & remedy

Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

20V018000 · Air Bags:frontal:passenger Side:inflator Module

Jan 15, 2020

BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

19V852000 · Air Bags:frontal:driver Side:inflator Module

Nov 26, 2019

BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

Consequence & remedy

Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.

19V853000 · Air Bags:frontal:driver Side:inflator Module

Nov 26, 2019

BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.

Consequence & remedy

Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.

14V428000 · Air Bags

Jun 11, 2018

BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.

Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

02V223000 · Air Bags:side/window

Aug 9, 2002

ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS.

Consequence & remedy

Consequence: THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG.

Remedy: DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.

00V048000 · Exterior Lighting:brake Lights:switch

Feb 17, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMPS IN THESE VEHICLES ARE CONTROLLED BY A SWITCH ACTIVATED BY THE MOVEMENT OF THE BRAKE PEDAL. THIS SWITCH COULD FAIL INTERNALLY, CAUSING IT TO REMAIN EITHER IN THE "BRAKE LAMPS OFF" POSITION OR IN THE "BRAKE LAMPS ON" POSITION.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE BRAKE LAMPS EITHER WILL NOT OPERATE OR WILL BE CONTINUOUSLY ILLUMINATED, REGARDLESS OF BRAKE PEDAL POSITION.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE EXISTING BRAKE LAMP SWITCH WITH AN IMPROVED SWITCH.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.