2006 BMW 325XI

THIS COMPLAINT IS REGARDING A PASSENGER RESTRAINT SYSTEM MALFUNCTION ALERT/ISSUE THAT SEEMS TO BE COVERED BY A RECENT BMW RECALL I FOUND ON YOUR WEBSITE. THIS ALERT STARTED TO COME UP IN MY CAR INTERMITTENTLY ALMOST 2 YEARS AGO, BUT IT NOW STAYS ON. I HEARD ABOUT A RECALL AND WAS WAITING FOR ADDITIONAL INFORMATION FROM BMW BUT HAVE NOT RECEIVED ANY. I WENT TO THE BMW CENTER IN ALEXANDRIA, VA THIS WEEK (8/15/14) TO SEE IF THIS WAS COVERED BY THE RECALL AND WAS TOLD THAT IT WAS NOT. I ALSO CALLED THEIR 1-800 CUSTOMER SERVICE NUMBER AND WAS TOLD THE SAME THING. HOWEVER, I JUST FOUND A RECALL NOTICE FOR THIS ISSUE (SEE LINK BELOW) ON THIS WEBSITE WHERE IT SPECIFICALLY INCLUDES MY MODEL YEAR CAR (BMW 2006 325XI). MY CAR IS NOW NOT PASSING VA INSPECTION DUE TO THIS ISSUE. I WAS TOLD THIS REPAIR WOULD COST OVER $2,000, WHICH I DON'T HAVE AT THIS MOMENT. PLEASE ADVISE AS TO HOW I CAN BEST EXPEDITE THE NECESSARY REPAIRS UNDER THIS RECALL, TO DEAL WITH THIS SECURITY ISSUE AND SO THAT I CAN RENEW MY INSPECTION STICKER AS REQUIRED BY VA LAW.

THE AIR BAG LIGHT / OCCUPANT DETECT SENSOR NEEDED TO BE REPLACED BECAUSE IT WAS DEFECTIVE. I PAID OVER $1000 TO REPAIR. MY MECHANIC TOLD ME THERE IS A SAFETY RECALL OF THE AIR BAG FRONTAL SENSOR CONTROL MODULE FOR MY VEHICLE YEAR, MAKE AND MODEL. I NEVER RECEIVED THE RECALL NOTICE AND BMW CLAIMS THE RECALL IS VIN SPECIFIC. THIS SEEMS UNSAFE AND UNFAIR AS THIS IS THE VERY PROBLEM THAT I REPAIRED. I HAVE TRAVELED THOUSANDS OF MILES TRANSPORTING MY FAMILY IN THE FRONT PASSENGER SEAT WITHOUT KNOWING THAT THEY WERE NOT PROTECTED BY THE AIR BAGS. *TR

BMW RECALL 2006 13V564000 WAS ISSUED IN NOVEMBER OF 2013 TO RECALL THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT THAT DETERMINES IF AND HOW THE PASSENGER FRONTAL AIR BAG SHOULD DEPLOY IN A CRASH BECAUSE IT MAY FATIGUE AND DEVELOP CRACKS WHICH COULD LEAD TO A SYSTEM FAILURE. MY VEHICLE, A 2006 BMW 325XI WITH WAS NOT INCLUDED IN THE RECALL. HOWEVER, THIS EXACT PROBLEM OCCURRED TO ME IN APRIL OF 2012. THE FRONT PASSENGER SEAT MAT FAILED (CRACKED) AND WOULD NOT ALLOW THE AIR BAG TO DEPLOY. THE SERVICE TEAM AT TOWNE BMW IN WILLIAMSVILLE, NY STATED "WE HAVE SEEN A LOT OF THESE" AT THAT TIME. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THE RECALL. IT SEEMS ODD THAT THIS RECALL WOULD BE ISSUED TO A SELECT NUMBER OF VEHICLES THAT WERE AFFECTED WHEN ADDITIONAL VEHICLES, INCLUDING MINE, WERE AFFECTED BY THE SAME MANUFACTURER'S DEFECT. *JS

TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE FAILURE MILEAGE WAS 104,603... UPDATED 08-20-14 *BF UPDATED 09/3/2014 *JS

MY SON TURNED RIGHT FROM A COMPLETE STOP AT THE STOP SIGN. HE ACCELERATED TO THE APPROPRIATE SPEED PRIOR TO THE UPCOMING TURN (25MPH) HE THEN LET OFF THE GAS GOING INTO THE TURN TO COAST BEFORE BRAKING. THE CAR CONTINUED TO ACCELERATE UP TO 40-45 MPH DUE TO FLOOR MAT ENTRAPMENT BECAUSE THERE IS NO FLOOR MAT RETENTION SYSTEM. HE WAS LOSING CONTROL OF THE CAR AS HE TRIED TO MOVE THE FLOOR MAT AWAY FROM THE GAS PEDAL. HE THEN SLID OFF THE ROAD WHILE CONTINUING TO BRAKE, OVERCORRECTED AND WENT OFF THE OTHER SIDE AS WELL. ALL THE WHILE HE WAS TRYING TO STOP THE CAR. *TR

TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE FRONT PASSENGER AIR BAG INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ONLY WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS DIAGNOSED AND THE DETECTION MAT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 74,000.

THE IDRIVE CONTROL PANEL IS SHOWING AN ALERT THAT THE PASSENGER AIRBAG HAS FAILED. I CONTACTED BMW CUSTOMER SERVICE AND THEY SAY MY VIN IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V564000 (AIR BAGS) EVEN THOUGH THE DESCRIPTION OF THE PROBLEM MATCHES MY PROBLEM EXACTLY. I HAVE A 2006 BMW 325XI WITH STANDARD SEATS AND ACCORDING TO 13V564000 I SHOULD BE ELIGIBLE FOR COVERAGE UNDER THE EXTENDED WARRANTY. BMW IS TELLING ME I AM RESPONSIBLE FOR THE REPAIRS. *TR