I RECEIVED A RECALL NOTICE DATED SEPTEMBER 2014 FROM BMW REGARDING A DEFECT IN THE FRONT PASSENGER AIRBAG. I CALLED MY LOCAL DEALER IN FT MYERS FL ON 10/28/14 TO SET UP AN APPOINTMENT TO GET THE REPAIR DONE. I WAS TOLD THE PART WAS OUT OF STOCK AND ASKED TO LEAVE MY NAME AND PHONE NUMBER AND I WOULD RECEIVE A CALL WHEN IT BECA…
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I RECEIVED A RECALL NOTICE DATED SEPTEMBER 2014 FROM BMW REGARDING A DEFECT IN THE FRONT PASSENGER AIRBAG. I CALLED MY LOCAL DEALER IN FT MYERS FL ON 10/28/14 TO SET UP AN APPOINTMENT TO GET THE REPAIR DONE. I WAS TOLD THE PART WAS OUT OF STOCK AND ASKED TO LEAVE MY NAME AND PHONE NUMBER AND I WOULD RECEIVE A CALL WHEN IT BECAME AVAILABLE. SINCE I DID NOT HEAR FROM THE DEALER I DECIDED TO FOLLOW UP AND CALLED THEM ON JANUARY 8, 2015. I WAS TOLD THE PART WAS OUT OF STOCK. THE WOMAN SAID THEY ONLY RECEIVE SMALL QUANTITIES AT A TIME. AGAIN, I WAS ASKED TO LEAVE MY NAME AND PHONE NUMBER AND WOULD BE CALLED WHEN THE PART WAS RESTOCKED. HOW CAN BMW SEND OUT A RECALL NOTICE ASKING YOU TO CALL IMMEDIATELY TO HAVE THE NECESSARY REPAIR PERFORMED AS SOON AS POSSIBLE WHEN THEY DON'T SUPPLY THE DEALER WITH THE PART? I EXPECTED MORE FROM BMW. I CERTAINLY HOPE THEY DO SOMETHING TO RECTIFY THE PROBLEM AND EXPEDITE THE REPAIR! *TR
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