2022 BMW 228I

We were picking up my wife’s 2022 BMW 228xi after having tinting applied to windows. As I was in the office paying for the work, my wife put her purse in the car and sat in the driver’s seat. She noticed the seat was too low and that her booster pad had been moved to the passenger seat. She had not touched any of the car's controls and was starting to turn to exit the car so she could place the pad in the driver’s seat. As she was beginning to turn, she heard the engine start and the car went into a full throttle acceleration which pushed her against the seat back. Before she could react to try to control the car, it was speeding down the parking lot and in 4 to 5 seconds reached the end of the lot and went over an approximate 40 foot bluff. Airborne, she passed over State Road 1460 and impacted a tree in the forest beyond the road. 911 was called and shortly after the Fire Department arrived to remove my wife from her car. An EMS unit transferred her to the Trauma 1 ER at a nearby hospital to treat her serious injuries. After seventeen days in the hospital she was transferred to a skilled nursing facility to continue her recovery

The contact owns a 2022 BMW 228i. The contact stated that while driving 25 MPH and traveling over a bump in the roadway, all of the air bags deployed without warning or impact. The front windshield was cracked about halfway. The driver sustained injuries to her face and had marks and bruises on her legs and neck, and back, and a concussion. The other occupant had sustained bruises and welts; her bone was sticking out and was swollen, and medical attention was not provided. There were no warning lights illuminated. The vehicle was towed to her residence. There was no reported fire. A DC number was provided by the police department. The contact mentioned she had been in a prior crash where the air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email, but no assistance was provided. The failure mileage was unknown.

From a stop, the car will refuse to stay in either Drive or Reverse and jumps back into Park as soon as you take your foot off the brake pedal. Message center says the car is rolling, but it is NOT! My wife has been stuck twice in a situation where she could not drive the car. She tried the parking brake, but since it is not rolling, it does not help. The actual reason is that a door is ajar. Even the sales people did not know this. It took the service manager to explain it. I have sold the car at a loss because my wife will not drive it.