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2021 BMW 228I

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
7Owner complaints

Model-year median: 5

3Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
3
20207
20213
20222
20230
2024
Compare all 228I years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Exterior Lighting
2Service Brakes
2Electrical System
1Engine
1Forward Collision Avoidance
1
All reported categories
Fuel/propulsion System
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 7 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Service Brakes complaints

2 reports
Clear category filter
25,000 miles · Mar 10, 2025
Service Brakes

The contact owns a 2021 BMW 228I. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear brakes. The service brakes warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear brake rotors. The contact was also inf…

Read full complaint

The contact owns a 2021 BMW 228I. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear brakes. The service brakes warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear brake rotors. The contact was also informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 25,000.

NHTSA ODI #11647494

Mileage unknown · May 29, 2024
Service Brakes

I have a 2021 with 25000 miles and a 2023 with 6000 miles which make noise when in reverse. The dealer has stated the rear brake pads likely need replacement and rotors as well. It seems questionable that two exact models two years apart and 20000 miles apart are encountering the same issue.

NHTSA ODI #11591317

Official recalls

3

23V584000 · Electrical System:software; Seat Belts

Aug 16, 2023

BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Additional source detail variants (2)

Electrical System:software

BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Seat Belts

BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

21V554000 · Seat Belts

Jul 21, 2021

BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: During a crash, a seat belt retractor that does not function as intended increases the risk of injury.

Remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota).

21V091000 · Visibility:power Window Devices And Controls; Visibility:sun/moon Roof Assembly

Feb 18, 2021

BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."

Consequence & remedy

Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.

Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Additional source detail variants (2)

Visibility:sun/moon Roof Assembly

BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."

Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.

Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Visibility:power Window Devices And Controls

BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."

Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.

Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.