IMMEDIATELY AFTER PURCHASING MY 2005 BIG DOG RIDGEBACK, MULTIPLE PROBLEMS BEGAN TO ARISE. THE BIKE WOULD RANDOMLY SHUT OFF FOR NO APPARENT REASON, ALSO IT HAD AN EVER INCREASING SQUEAL THAT EVENTUALLY BECAME LOUDER THAN THE ENGINE. THE DEALER THAT THE BIKE WAS PURCHASED FROM WAS UNABLE TO REPAIR THE ISSUES AND WAS DISHONEST ABOU…
Read full complaint
IMMEDIATELY AFTER PURCHASING MY 2005 BIG DOG RIDGEBACK, MULTIPLE PROBLEMS BEGAN TO ARISE. THE BIKE WOULD RANDOMLY SHUT OFF FOR NO APPARENT REASON, ALSO IT HAD AN EVER INCREASING SQUEAL THAT EVENTUALLY BECAME LOUDER THAN THE ENGINE. THE DEALER THAT THE BIKE WAS PURCHASED FROM WAS UNABLE TO REPAIR THE ISSUES AND WAS DISHONEST ABOUT THE SERVICE THAT THEY WERE SUPPOSED TO DO. EVENTUALLY THAT DEALER REFUNDED THE MONEY FOR MY FIRST SERVICE AND PAID ME BACK FOR MOST OF THE DAMAGE THAT WAS DONE TO MY BIKE. OBVIOUSLY I NO LONGER WISH TO BRING MY BIKE THERE FOR SERVICE. AFTER REALIZING THAT THERE WERE NO FACTORY SERVICE CENTERS WITHIN A REASONABLE DISTANCE, I CONTACTED THE BIG DOG FACTORY AND WAS GIVEN THE RUN AROUND. I EVEN TRAILERED THE BIKE TO DAYTONA WHERE THE FACTORY MECHANIC DID A NON-APPROVED REPAIR ON THE SQUEAL, BUT THIS IS A TEMPORARY FIX THAT NEEDS TO BE ADDRESSED. SINCE DAYTONA THE FACTORY HAS FAILED TO REMEDY MY PROBLEMS INCLUDING THE FRONT AND REAR HUB BOLTS ARE COMING LOOSE, THE ENGINE STILL SHUTS OFF RANDOMLY, AND THE RE-MACHINING OF THE FRONT PULLEY COULD LEAD TO A BELT FAILURE AT HIGHWAY SPEEDS. I'T APPEARS THAT SEVERAL OF MY BIKES ISSUES WERE ACTUALLY RECALLS THAT BOTH THE DEALER AND THE FACTORY HAVE IGGNORED. HELP!!!!!!!!!!!! THIS BIKE IS UNSAFE!!!! *JB
NHTSA ODI #10186711
1,700 miles · Jun 6, 2006
Service Brakes, Hydraulic
THE TWO BOLTS HOLDING THE FRONT CALIPER ON MY 2005 BIGDOG RIDGEBACK BACKED OUT. I DISCOVERED IT AFTER RIDING THE MOTORCYCLE. THE TWO BOLTS HAD BACKED OUT TO WHERE THEY WERE BEING HELD BY A COUPLE OF THREADS. I THEN REMOVED THE BOLTS, AND FOUND THAT THERE WAS ABSOLUTELY NO" LOCKTITE" APPLIED TO EITHER OF THE BOLTS. IF THE FRO…
Read full complaint
THE TWO BOLTS HOLDING THE FRONT CALIPER ON MY 2005 BIGDOG RIDGEBACK BACKED OUT. I DISCOVERED IT AFTER RIDING THE MOTORCYCLE. THE TWO BOLTS HAD BACKED OUT TO WHERE THEY WERE BEING HELD BY A COUPLE OF THREADS. I THEN REMOVED THE BOLTS, AND FOUND THAT THERE WAS ABSOLUTELY NO" LOCKTITE" APPLIED TO EITHER OF THE BOLTS. IF THE FRONT CALIPER FALLS OFF WHILE RIDING, IT COULD BE CATASTROPHIC. I PURCHASED SOME "LOCKTITE", AND APPLIED IT TO THE BOLT THREADS, AND REINSTALLED THE BOLTS. *JB
BIG DOG IS RECALLING 1,257 MY 2005 RIDGEBACK MOTORCYCLES. THE REAR WHEEL MAY HAVE WEAK SPOTS IN THE DESIGN, WHICH MAY CAUSE THE WHEEL TO CRACK UNDER CERTAIN OPERATING CONDITIONS.
Consequence & remedy
Consequence: IF UNDETECTED, THIS CONDITION MAY LEAD TO A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2009. OWNERS MAY CONTACT BIG DOG MOTORCYCLES CUSTOMER SERVICE DEPARTMENT AT 1-316-267-9121.
ON CERTAIN MOTORCYCLES, A WARPED BUS BAR WITHIN THE VOLTAGE REGULATOR CAN CAUSE A SHORT CIRCUIT.
Consequence & remedy
Consequence: THIS COULD POSSIBLY RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE EXISTING CIRCUIT BREAKER LOCATED BETWEEN THE VOLTAGE REGULATOR POSITIVE BATTERY LEAD (B+ LEAD) AND THE POSITIVE BATTERY TERMINAL WITH AN ALTERNATIVE CIRCUIT PROTECTION DEVICE THAT WILL PREVENT A THERMAL EVENT IF THERE IS A SHORT TO GROUND. THE RECALL BEGAN ON OCTOBER 1, 2007. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9129 OR EMAIL TO CUSTOMER.SERVICE@BIGDOGMOTORCYCLES.COM.
ON CERTAIN MOTORCYCLES, THE REAR WHEEL HUB BOLTS COULD LOOSEN AND BACK OUT ALLOWING THE HUB AND BRAKE ROTOR TO DETACH FROM THE WHEEL WITH AN ASSOCIATED LOSS OF STOPPING POWER.
Consequence & remedy
Consequence: THIS CONDITION COULD OCCUR WITHOUT ANY PRIOR WARNING AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REMOVE, CLEAN AND REATTACH THE REAR HUB BOLTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 14, 2005. OWNERS MAY CONTACT BIG DOG AT 1-312-267-9121.
ON CERTAIN MOTORCYCLES, THE PRIMARY DRIVE SPROCKET NUT MAY BACK OFF THE ENGINE MAIN SHAFT.
Consequence & remedy
Consequence: THIS COULD CAUSE THE PRIMARY DRIVE TO LOCK UP AND CAUSE A CRASH. THIS CONDITION COULD OCCUR WITHOUT ANY PRIOR WARNING.
Remedy: DEALERS WILL INSPECT AND REPLACE THE DRIVE SPROCKET NUT FREE OF CHARGE. THE RECALL BEGAN ON MAY 13, 2005. OWNERS MAY CONTACT BIG DOG AT 316-267-9121.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2005 Bigdog Ridgeback Problems, Complaints & Recalls | Skip That Year
Illustration